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My iphone 6 lightning cable does not fit in the slot. Help?!?!

I push it in, and it doesn't fully go in. It doesn't charge and when the cable is plugged in it pops out by itself. How much would a repair be at the genius bar. (Iphone from Tmobile). Theres nothing inside the slot like lint or dirt. Thanks.

iPhone 6, iOS 8.1.3

Posted on May 29, 2015 6:24 PM

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3 replies

May 29, 2015 6:27 PM in response to Hazellites

Something has to be interfering with the cable. Have you tried another cable, or tried that cable in another device with a lightning slot? It is either the cable end, or something in the slot that is preventing it from seating correctly. Use a bright flashlight and magnifying glass to see. It could be a bent pin. If so, make an appointment at the Genius Bar of the nearest Apple Store to have the device checked. I recommend you bring the cable you are having issues with as well to have them examine both.

My iphone 6 lightning cable does not fit in the slot. Help?!?!

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