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how to backup iphone if touchscreen is not working

I tried to backup my phone on itunes but because i cant press 'trust computer' on my phone i cant backup my phone.

Posted on May 30, 2015 12:12 AM

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1 reply

May 30, 2015 6:53 AM in response to xin102

You will have to get it repaired or replaced. The touch screen interface is the only way to input commands to an iPhone so until you get a working screen you cannot backup.. The whole point of backups is to make them regularly so they are already in place when a problem arises. Once a problem comes up, it's usually too late to make a backup.


DId you by any chance use iCloud backups? Those are automatic, occuring daiky when the phine is plugged in, connected to a wifi network, and in sleep mode.

how to backup iphone if touchscreen is not working

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