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iphone 4s, v8.3, the sound suddenly does not work, no volume bar

4s, iOS8.3 - suddenly cannot get any sound other than the ringer, not even keyboard clicks, volume bar in music is grayed out, must use headphones to hear sound, have checked all sound settings and they are correct. Need help

iPhone 4S, iOS 8.3

Posted on May 30, 2015 7:52 AM

Reply
2 replies

May 30, 2015 7:54 AM in response to charlo63

Try the standard troubleshooting steps in this order:


Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.


Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds). No data will be lost.


Restore: Connect your device to iTunes on your computer, backup, and then select Restore to Factory.


See here for more details on restore: https://support.apple.com/en-us/HT201252


If none of these work your device may have developed a hardware problem. Contact Apple Support: http://www.apple.com/contact/

iphone 4s, v8.3, the sound suddenly does not work, no volume bar

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