iPhone 6 "searching" or "no service" cellular signal

Question

Pedroxido Author

Level 1

6 points

iPhone 6 "searching" or "no service" cellular signal

My iPhone 6 keeps showing "no service" or "searching" cellular signal,

I've already tried every help support given in Apple.com but my Iphone stills without getting any cellular signal.

I've tried:

Restoring my iPhone

Switching ON/OFF airplane mode

Move to a different signal reception area

Restoring Network settings

Exchange nano SIM

Logout/Login from iCloud/iTunes/App Store

It is not a carrier issue because they put my SIM into another iPhone and it worked, so it is definitely my device

Has any of you any advice on what should I do next?

I'm kinda hoping that this issue can get fixed with iOS 8.4

iPhone 6, iOS 8.3, Model MG5A2LL/A

Posted on May 30, 2015 8:16 AM

Reply

Answer 1

Jason L

Community Specialist

Jun 1, 2015 8:06 AM in response to Pedroxido

Hey Pedroxido,

Welcome to Apple Support Communities.

It sounds like you’ve done quite a bit of troubleshooting, but the issue with your iPhone 6 not connecting to a cellular network is still occurring. The article below provides some additional troubleshooting suggestions that may help you resolve the issue.

If you can't connect to a cellular network or cellular data - Apple Support

Also, if you’re using a carrying case with the iPhone, try testing the device without the case as suggested in this article:

iPhone: Signal or other interference while in carrying case - Apple Support

So long,

-Jason

Reply

Answer 2

Pedroxido Author

Level 1

6 points

Jun 1, 2015 6:43 PM in response to Jason L

Thanks Jason, that article you sent me was precisely the one I said I've already tried, and it didn't work for me.

I also tried the case article, but unfortunately it didn't work out either

Reply

Answer 3

Jason L

Community Specialist

Jun 2, 2015 9:16 AM in response to Pedroxido

Thank you for using Apple Support Communities. Due to the nature of the issue with your iPhone 6 you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.

Reply