Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why would my MacBook Pro touchpad and keyboard stop working?

I have a 2014 MacBook Pro Retina, running Yosemite. While on Facebook, my touchpad suddenly quit working. I then tried using the keyboard and nothing responded. I had to do a hard shutdown with the power button to get anything to happen. Everything now works fine. Any ideas as to what could have caused the problem?

MacBook Pro with Retina display, OS X Yosemite (10.10.3)

Posted on May 30, 2015 11:02 AM

Reply
Question marked as Best reply

Posted on May 30, 2015 11:06 AM

This may randomly happen sometimes but should be nothing to worry about unless it happens frequently.

3 replies

May 31, 2015 2:32 PM in response to Averythomas

Thanks for the input Averythomas. I've had the MacBook for a little over a year now, and it's never happened before. It made me nervous because it was always a bad sign with my PC-based laptops. (This is my first Apple.) I hate to ever have to power off a machine without shutting it down properly. It it does randomly happen sometimes, though, then I'm not going to be concerned.

Why would my MacBook Pro touchpad and keyboard stop working?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.