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restoring

i just bought a iPhone Plus and i'm trying to restore from an iPHone 4S and it's not letting me; any advice?

iMac (27-inch Mid 2010), Mac OS X (10.7.3)

Posted on May 30, 2015 10:53 AM

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2 replies

May 30, 2015 11:43 AM in response to rrosierjr

rrosierjr wrote:


i just bought a iPhone Plus and i'm trying to restore from an iPHone 4S and it's not letting me; any advice?

You're going to have to give a few more details. By "iPhone Plus", do you mean an iPhone 6+? Is the phone new or used? If new, what caused you to decide you needed to restore a new iPhone? What's happening when you try to restore the phone?


Have you reviewed this article:


Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support

restoring

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