HT201269: Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch

Learn about Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch

rrosierjr

Level 1 (0 points)

Q: restoring

i just bought a iPhone Plus and i'm trying to restore from an iPHone 4S and it's not letting me; any advice?

iMac (27-inch Mid 2010), Mac OS X (10.7.3)

Posted on May 30, 2015 10:53 AM

I have this question too

Q: restoring

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Helpful answers

by Averythomas,

Averythomas May 30, 2015 11:03 AM in response to rrosierjr
Level 4 (1,472 points)

May 30, 2015 11:03 AM in response to rrosierjr

Try and put it in DFU mode then restore via iTunes.
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by Meg St._Clair,

Meg St._Clair May 30, 2015 11:43 AM in response to rrosierjr
Level 9 (59,566 points)

iPhone

May 30, 2015 11:43 AM in response to rrosierjr

rrosierjr wrote:

i just bought a iPhone Plus and i'm trying to restore from an iPHone 4S and it's not letting me; any advice?

You're going to have to give a few more details. By "iPhone Plus", do you mean an iPhone 6+? Is the phone new or used? If new, what caused you to decide you needed to restore a new iPhone? What's happening when you try to restore the phone?

Have you reviewed this article:

Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support
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