zerophreak

Q: MacBook Pro Retina Bootcamp does not detect AMD R9 M370X GPU

Hi, I installed my MacBook Pro 15.4" Retina with Windows 8.1 64bit. But now it doesnt detect my AMD GPU and all games dont really run!

I have the latest Bootcamp drivers. When I want to open my AMD Catalyst panel it says it has nothing to configure in an alert prompt and then closes again.

 

In my device manager list I only find "Micorsoft Basic Display Adapter" under GPU. In "dxdiag" via Execute I also only see the Iris standard GPU but not my AMD... How can I get it?

MacBook Pro (Retina, 15-inch, Mid 2015), Windows 8, 64bit

Posted on May 30, 2015 2:33 PM

Close

Q: MacBook Pro Retina Bootcamp does not detect AMD R9 M370X GPU

  • All replies
  • Helpful answers

first Previous Page 5 of 5
  • by Stuart,

    Stuart Stuart Jun 7, 2015 9:51 AM in response to Stuart
    Level 1 (55 points)
    Jun 7, 2015 9:51 AM in response to Stuart

    I made some progress with this. After installing Windows 8, the R9 was not being detected correctly (as described throughout this thread). I then installed a bunch of updates so I could install Windows 8.1. For whatever reason, I had left the USB stick with the Boot Camp drivers in while the Windows 8.1 upgrade was installing, and so the Boot Camp driver installation started automatically after the 8.1 install. After that installation, the R9 is now being detected (in Device Manager). I have not gotten to do any further testing, and I also noticed that the Catalyst sub menu option is not showing up. However, resolution is able to be changed, etc.

  • by TallJawa,

    TallJawa TallJawa Jun 7, 2015 12:34 PM in response to Stuart
    Level 1 (0 points)
    Jun 7, 2015 12:34 PM in response to Stuart

    Hmm it's worth a shot. I'll try this out and post the results here. Thanks!

  • by Stuart,

    Stuart Stuart Jun 8, 2015 3:51 PM in response to Stuart
    Level 1 (55 points)
    Jun 8, 2015 3:51 PM in response to Stuart

    Just a quick update to this. My computer has been in OS X for the last few days so I am just testing out Windows 8.1. The User Experience Score (graphics) is still listed as 4.5 in Windows 8.1 (with the R9 identified) just as the same as it was in Windows 8 (with the R9 not identified). Any idea what it is supposed to be? Catalyst is installed but is not showing up anywhere, and I have tried to reinstall from the BCA, but that doesn't seem to do anything.

  • by TallJawa,

    TallJawa TallJawa Jun 8, 2015 6:14 PM in response to zerophreak
    Level 1 (0 points)
    Jun 8, 2015 6:14 PM in response to zerophreak

    I got it to work! I had installed Windows 8, so I upgraded to 8.1. When I logged back into windows it showed a Radeon 8800M in my device manager. So I installed the BCA drivers while at the same time running the Windows Experience Index.

     

    Go to command prompt

    Type in Winsat formal

     

    The screen flashed for me about three or four times. I checked back in device manager and it showed the Radeon R9 M370X. I'm not sure whether it was the BCA drivers, the experience index command, or both, but it shows up now.

  • by Stuart,

    Stuart Stuart Jun 8, 2015 6:32 PM in response to Stuart
    Level 1 (55 points)
    Jun 8, 2015 6:32 PM in response to Stuart

    So it seems to be a Windows 8 to Windows 8.1 thing. To add another note, I had to fully uninstall the AMD drivers, and then manually remove and reinstall the driver in device manager, and then reinstall the AMD BCA drivers in order for Catalyst control center to work, but it now works. And, after re-running the Winsat formal, I am now getting a Graphics Score of 7.7.

  • by Gaurav Bhola,

    Gaurav Bhola Gaurav Bhola Jun 17, 2015 9:41 PM in response to zerophreak
    Level 1 (0 points)
    Jun 17, 2015 9:41 PM in response to zerophreak

    Did you find any resolution to this problem? I am facing the same problem.

  • by Stuart,

    Stuart Stuart Jun 17, 2015 9:42 PM in response to Gaurav Bhola
    Level 1 (55 points)
    Jun 17, 2015 9:42 PM in response to Gaurav Bhola

    See my post right above your post. Upgrading to 8.1 and reinstalling the drivers seemed to get everything working properly.

  • by 1-0-1,

    1-0-1 1-0-1 Jul 2, 2015 2:36 PM in response to Stuart
    Level 1 (0 points)
    Jul 2, 2015 2:36 PM in response to Stuart

    Well I have the opposite problem - my ATI GPU is working fine but no sign of the Intel. Would prefer running the Intel in regards to power usage.

  • by Loner T,

    Loner T Loner T Jul 2, 2015 4:49 PM in response to 1-0-1
    Level 7 (23,970 points)
    Safari
    Jul 2, 2015 4:49 PM in response to 1-0-1

    Legacy BIOS installation of Windows will expose only the discrete GPU.

first Previous Page 5 of 5