I was trying to update my iPhone 5 through iTunes, but I think my iTunes crashed at the end of it. Now my phone is in restore mode and telling me the only way I can get it out is by restoring my factory settings! Will this erase all my data (pictures/videos) I have on my phone? HELP!!!!
MacBook, Mac OS X (10.7.1)
If the device is in Recovery Mode, the only way to get the device back is to restore it. If you do not have a backup of the device, then your data is gone. You will not be able to make a backup of data at this time, it is no longer accessible, it is basically already lost. If you did your update via iTunes, you should have been prompted to backup and sync your device before you updated. You might want to look in iTunes to see if you have a backup with the date/time that you started the update. Otherwise, you will only be able to access your last backup. Your data, pictures, videos are already gone.
If the device is in Recovery Mode, the only way to get the device back is to restore it. If you do not have a backup of the device, then your data is gone. You will not be able to make a backup of data at this time, it is no longer accessible, it is basically already lost. If you did your update via iTunes, you should have been prompted to backup and sync your device before you updated. You might want to look in iTunes to see if you have a backup with the date/time that you started the update. Otherwise, you will only be able to access your last backup. Your data, pictures, videos are already gone.
There really is no other way? Not even Apple Support can help me with this? 😮😟
No one can help you, since there is no access to the data. The device is in recovery mode, data is gone. Did you not create a backup before attempting to update as I asked earlier?
NO. I have cloud backup, but I was just trying to update it like I've done in the past. This is terrible!
Then restore to the iCloud backup. What is wrong with that, it is too old? You always create a backup before you update the firmware on a device.
How do I get my iphone 5 out of restore mode?
