amyfrombennington

Level 1 (0 points)

Q: My thumb ID doesn't work

NNew iPhone 6 today. Hours later thumb ID not working and no passcode set

iPhone 6 Plus, iOS 8.3, BrAnd new today

Posted on May 30, 2015 8:04 PM

I have this question too

Q: My thumb ID doesn't work

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by sberman,

sberman May 30, 2015 8:19 PM in response to amyfrombennington
Level 8 (41,031 points)

May 30, 2015 8:19 PM in response to amyfrombennington

See especially "Get Help with Touch ID" toward the bottom here:

Use Touch ID on iPhone and iPad - Apple Support
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by ChrisJ4203,

ChrisJ4203 May 30, 2015 8:21 PM in response to amyfrombennington
Level 9 (59,825 points)

iPhone

May 30, 2015 8:21 PM in response to amyfrombennington

Sorry, but you have to set a passcode before you can even set up Touch ID. Or have you forgotten the passcode?
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