iphone 5s battery drain even after a new battery?

I have an iPhone 5s, for the past month or 2 my battery has started to go bad, it will go down anywhere between 2% and 4% every 10 minutes on standby mode, the battery will most the time still go down on charge if I use it while its charging. sometimes I plug it on charge and it won't go up for a good half an hour. I will get about 4 hours on standby and 1 hour of usage before it completely dies. My girlfriend has the iPhone 5 and she will get about 14 hours on stand by and usage before her phone dies. I have nearly everything turned off I have background app refresh off, auto brightness off and its on a low brightness setting. Locations is limited, push notifications are limited etc I have done everything I can to stop the battery from going down. seeing nothing was working I decided about 2 weeks ago I would get a new battery replaced, got that done and there was no difference since then I have gotten 4 brand new batteries. Seeing nothing would work I went into apple to see what they can do, the first time I went in the lady said try erasing the phone and start it as a new one, so I tried that nothing happened, so I went in two days later and told them that, that didn't work and the guy found out that I had, had it serviced else where and he told me there's nothing they can do about it. I was wondering if anyone else is experiencing the same problem or if anyone could suggest anything?

iPhone 5s, iOS 8.3

Posted on May 30, 2015 8:15 PM

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11 replies

May 30, 2015 8:34 PM in response to LeiamPike

You can take a look at this http://www.apple.com/batteries/maximizing-performance/ but after having the battery replaced by someone not authorized to do it can result in any number of problems with your device that you might not be able to recover from. I have a 5s running iOS 8.3 that I use extensively every day, and I've never had it decrease more than 3.5% maximum per hour. There was something wrong with the processes in your device that needed to be dealt with before replacing the battery, but your out of luck now. The only thing I have turned off is Background refresh. I have location services on, auto brightness is on, push is on for my Exchange account and I'm a college professor and get tons of email, and I'm always on the web and the telephone for calls.

May 30, 2015 9:31 PM in response to LeiamPike

LeiamPike wrote:


The place i got the new battery is fine, it has the normal mAh rate on it and it started playing up before i got the new battery that's why i got one in the first place. Could it be a logic board fault?

Whether you think the place you got the battery is fine or not, Apple doesn't. Again, the device was acting up and it wasn't the battery at fault, there was another problem, more than likely software issue, either corrupt data or process. The logic board is not the issue here. That would cause more than just a battery drain. Most battery drain issues on newer devices, such as the iPhone 5s are due to software, app or other content issues. They have to be troubleshot that way, but now there is no way to deal with that due to your changing the battery. Changing voided all of your post-warranty support from Apple, which includes the forum. You will have to deal with things yourself or with the place you got the battery.

May 31, 2015 5:03 AM in response to LeiamPike

Unfortunately, it really doesn't matter any more. Your phone is pretty much unsupportable now. The only real suggestion we can make is that you put the phone in DFU mode and restore it as a new device. Set it up from scratch. If that doesn't fix the problem, then find a competent 3rd party repair shop or buy a new phone. Apple won't touch that one.

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iphone 5s battery drain even after a new battery?

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