User profile for user: Leo G. Leduc
Leo G. Leduc Author
User level: Level 1
9 points

IMAP server does not accept my password

Hi,


I have been using Mail to fetch my mail from an IMAP server for months now without problems. A couple of days ago, the server rejected my password. I deleted my account and started a new one - same problem. I don't know what to do to fix the problem. Interestingly, I can fetch and send mail from my iPhone and iPad! I can also use webmail and the Groupwise application to get my mail but not with Mail on my Mac.


I am using Yosemite but Mail worked fine with this system until a couple of days ago. Therefore, I don't understand why it would stop working suddenly.


Any help would be appreciated.


Thanks.


Leo

Posted on May 30, 2015 9:07 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,927 points

May 31, 2015 11:30 AM in response to Leo G. Leduc

Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.


Mail Feedback


Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.


Feedback via Apple Developer

Mail troubleshooting - Yosemite



Mail (Yosemite): If you can’t send messages

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User profile for user: mreed
mreed
User level: Level 3
614 points

May 31, 2015 3:21 PM in response to Leo G. Leduc

As far as sending mail is concerned, as this is a separate issue, try changing the outgoing mail server when using the problem account. The fact that you're having issues with both sides ( sending/receiving ) indicates that this is more the problem of the domain than with Apple mail.

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IMAP server does not accept my password

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