HT201436: Visual Voicemail on your iPhone
Learn about Visual Voicemail on your iPhone
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All replies
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Helpful answers
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May 31, 2015 1:57 AM in response to doodledonzby Courcoul,Call your carrier and make sure this feature is provisioned on your phone number. They have to enable it and may charge you extra.
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May 31, 2015 10:25 AM in response to Courcoulby doodledonz,their response:
Regarding the visual voicemail, as far as we know, it is an app that provide a visual interface to your regular voicemail. In that case, we can guess that the settings of the app should change as the phone number you need to dial to access to the voicemail changes. Have you checked the visual voicemail settings?
I can't find any settings anywhere...
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May 31, 2015 10:30 AM in response to doodledonzby Meg St._Clair,There are no settings. Tell them the settings are correct and request that they reset your voicemail.
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May 31, 2015 11:41 PM in response to Meg St._Clairby doodledonz,the voicemail has been reset (I have checked, my personal greeting has gone and it's back to the standard one) I have rebooted the phone, still dialling in - no visual vmail
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Jun 1, 2015 5:06 AM in response to doodledonzby Meg St._Clair,doodledonz wrote:
the voicemail has been reset (I have checked, my personal greeting has gone and it's back to the standard one) I have rebooted the phone, still dialling in - no visual vmail
Then they didn't add the visual voicemail feature to your account. Sorry to say but you'll need to call them back.