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Helpful answers
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Jun 1, 2015 8:56 AM in response to Balarababy JimHdk,If you are trying to install iOS 7.1 it won't work.
The iOS version for the iPhone 4 is 7.1.2
The iOS version for the iPhone 4s is 8.3
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Jun 1, 2015 12:18 PM in response to Balarababy Allen A,Hi Balaraba,
We've an article that details a number of steps that can help resolve this error so that you can get your restore access to your iPhone.
If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
https://support.apple.com/en-us/HT201442Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled
https://support.apple.com/en-us/HT204306Sincerely,
Allen
