Hi all,
I am in need of some help. I have several Apple hardware like iphone 4, ipad 3 and Imac(2013) all connected to a time capsule. I have fiber internet, 500 Mbps.
When I use FaceTime the connection keeps dropping, sometimes after 1 minute, sometimes after 5 minutes. It's totally unpredictable.
Can you help me with this issue, since FaceTime is very important for us?
Thanks in advance!
Thank you, I already did some research on this topic and tried that solutions. Unfortunately this didn't help..
The apple routers on fibre are very fragile.. It has to do with gateway being outside the subnet of the public IP granted by the system.
I think for now you just need to buy a better router.. it doesn't need to be expensive.. one I use is WNDR3800.. which you can buy second hand for <$50.. they are no longer available new.. or a TP-Link WR1043ND v2 which might be about $50 new. Flash it over to gargoyle firmware.. this is just a simple upgrade.. no complicated nonsense.. I cannot help further but my email is open if you run into issues..
Then bridge the TC to the router and you can continue to use it for wireless and backups.. etc. but take away its routing issues.
Thank you for your reply. I forgot to mention that the TC is connected to another router (ZTE H368N) and that the TC is connected in Bridge mode. Does this help?
Pull the TC out completely.. and use the ZTE wireless router.. does facebook drop out?? if not the TC is at fault.. Put it back in but instead of plugging it in by WAN use LAN port instead.. it is more reliable that way.
What model TC is it running what firmware??
Help needed: Facetime keeps dropping connection on Time Capsule
