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when i'm on a call i can barely hear the other party and vice versa what should i do?

When i'm on a call on my iPhone 6 I can barely hear the other party and the other party is unable to hear me clearly. The volume is very low. I have adjusted it, I have reset my network settings, did a hard reset and nothing works. What should i do? I haven't tried doing a Factory reset as yet.

iPhone 6, iOS 8.3

Posted on May 31, 2015 10:52 AM

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5 replies

Jun 2, 2015 10:53 AM in response to ana-kaye

Howdy ana-kaye,


It sounds like you and your caller/callee have a low volume when you are on your phone. I would use the troubleshooting in the following article about volume issues on a phone, named:


If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone


Thank you for using Apple Support Communities.

Cheers,

Sterling

when i'm on a call i can barely hear the other party and vice versa what should i do?

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