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Dock dock at the bottom of screen on iPod iOS 4.2.1 is white; does not show app icons that I moved there by holding until all apps shake. Why? The on screen keyboard is covered by the white rectangle that appears...so typing is difficult.
iPod touch, iOS 4.2, 4.2.1 (8C148)
Go to Settings>General>Accessibility and may sure that all Accessibility features are Off.
Next if still problem
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Go to Settings>General>Accessibility and may sure that all Accessibility features are Off.
Next if still problem
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
I had tried all you suggested. Now, I suppose I will make my way to the Apple Store (at some point in the future—am only using it to listen to audiobooks). Thanks for your response.
My dock at the bottom of screen on ipod iOS 4.2.1 is white; does not show icons. why?
