imessage not working

I have recently updated my iPhone 5S to the iOS 8.3 and now my iMessage and Facetime are not working through my Apple ID. It works for my phone number but not Apple ID which frustrates me as I cannot use it on my iPad Air 2. I tried everything from resetting my phone and iPad, checking the settings, turning it on and off, etc. but nothing works. I often receive the message of Error of a network connection or failure of activation....how do I get it to work again?

iPhone 5s, iOS 8.3, iPad Air 2

Posted on May 31, 2015 1:18 PM

Reply
1 reply

Jun 2, 2015 11:59 AM in response to Sam_Juliane

Hi Sam_Juliane,


I'm sorry to hear you are having these issues with your iOS devices. If you continue to have issues with iMessage and FaceTime, along with error messages about activation, you may find the troubleshooting steps outlined in the following article helpful:


If you get an error when trying to activate iMessage or FaceTime - Apple Support


You may also want to double-check that your settings are set up as outlined in this article:


iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support


Regards,

- Brenden

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imessage not working

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