reaching store
hi everbody, what may be the reason for failing to reach itunes store from my new ipad since I am reaching from all my ios devices
hi everbody, what may be the reason for failing to reach itunes store from my new ipad since I am reaching from all my ios devices
Hey keremu,
Thanks for the question. If I understand correctly, one iOS device is having trouble connecting to the iTunes Store. I would recommend that you read this article, it may be able to help the issue.
Can't connect to the iTunes Store - Apple Support
Fix issues on your iOS device
If you can't connect to the iTunes Store on your iPhone, iPad, or iPod touch:
- Make sure that your date, time, and time zone are correct. Tap Settings > General > Date & Time.
Time Zone might list another city in your time zone.- Make sure that your iOS software is up to date. Tap Settings > General > Software Update or connect your iOS device to iTunes and click Check for Update
on your device's Summary page.- Check and verify that you're in range of a Wi-Fi router or base station. If you're using cellular service, make sure that cellular data is turned on from Settings > Cellular.
If you're connected to cellular data, larger items might not download. You might need to connect to Wi-Fi to download apps, videos, and podcasts.- Make sure that you have an active Internet connection. Check your device's user guide for help with Internet connection.
- Check to see if other devices, such as portable computers, are able to connect to the Wi-Fi network and access the Internet.
- Reset (turn off and then on again) your Wi-Fi router.
Thanks for using Apple Support Communities.
Have a good one,
Mario
reaching store