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Transferring photos from Computer to iPad.

Transferring photos from Computer to iPad. I follow all the correct steps for transferring photos (having done this before) but since the last updates the process gets to step 6 of 7 and gets stuck - nothing happens. Why? And what can I do to correct this?

iPhoto 11 installed.

Posted on May 31, 2015 8:54 PM

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3 replies

Jun 2, 2015 1:39 PM in response to photog enthusiast

Hello, photog enthusiast.


Thank you for visiting Apple Support Communities.


I understand that during the syncing process, photos stalls at step 6 of 7. The usual resolution for this would be to remove the iPod photo cache and attempt the sync again



Remove your iPod photo cache.


iTunes: Unable to sync photos


If the issue persists, take at look at the remainder of the troubleshooting steps of the article above.


-Jason H.

Jun 3, 2015 11:35 AM in response to photog enthusiast

photog enthusiast,


Thank you for the follow-up information. The next steps that I could recommend would be to disable any security software installed if any and troubleshoot USB conflicts.


Resolve issues between iTunes and third-party security software


Resolve USB-related alerts in iTunes


If none of this information solves the issue, I would recommend reaching out to us via the link below.


Contact Apple for support and service


-Jason H.

Transferring photos from Computer to iPad.

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