Power Effective reboot

Question

Power Effective reboot

My son's iPhone 4s which he uses as an iPod (no SIM card) was hit with the power effective message but won't reboot like it is supposed to. The screen is black and when I plug it in, it will double vibrate every 8 seconds but no reboot. I held the on/off button and the home button for 10 seconds, and 20 seconds, and then 30 seconds but nothing happened. I can plug it into iTunes and I restored factory settings but still nothing on the screen. Siri won't work either.

HELP!! What can I do to get this phone up and running again??

iPhone 4S

Posted on Jun 1, 2015 8:33 AM

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Answer 1

Jason L

Community Specialist

Jun 3, 2015 8:50 AM in response to sarahelizabethobrien

Hi Sarah,

Welcome to Apple Support Communities.

It sounds like your son’s iPhone 4s has a blank black screen and it won’t turn on or it isn’t responding. Take a look at the article linked below and try running through the troubleshooting suggestions that it provides.

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support

Take care,

-Jason

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