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Mac Pro won't backup after software upgrade to OS X Yosemite. Why?

I use the air base to backup my Mac I used time machine to backup just fine the first time but now that I upgraded to OS X Yosemite it fails the backups. What do I need to do to fix this?

MacBook Pro, OS X Yosemite (10.10.3)

Posted on Jun 1, 2015 9:26 AM

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3 replies

Jun 1, 2015 2:25 PM in response to VerisMartinez

Upgrade install of Yosemite can cause all kinds of issues.


You may need to restart the backups.. Delete the old TM configuration and try and rediscover the TC..


Are you expecting the computer to keep using the old backup.. ??


Do you have internet via the TC now?


If so try simply mounting the TC in finder and then open TM and see if it locates the TC as a TM destination.


Screenshots help no end to see what is going wrong.

Jun 2, 2015 12:05 AM in response to VerisMartinez

This has nothing do to with disk utility and nor will disk utility work to repair a TC disk.. Sometimes apple fails to provide sufficient context sensitive help and just confuses people.


The problem with Yosemite is network.. between the first time you back up and the next.. it could have changed the name of the computer (more than once) and simply forgotten the TC network name and its location.. because Apple have a new DNS system.. and it is a hopeless failure.


See

Yosemite has serious DNS bug in the networking application.. here is the lets say more arcane method of fixing it by doing a network transplant from mavericks.


http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/

Here is my standard list of stuff that needs doing..

Often people find just the factory reset is enough.. You don't have to do everything.. try just 1 & 2.. and then if it improves you won.. if not continue down the list.. one item at a time.

I will put this up here.. so you don't stop reading.. I do recommend when people have issues with Time Machine to use something else. Carbon Copy Cloner I have tested and use .. for me it works great. It is more reliable than TM.. and can create a bootable clone.. which is hugely superior way to get things going again in a disaster. You need to use a USB drive plugged in locally for that. CCC however can also do sparsebundle backups to the TC.. and it uses much simpler and more robust methods than TM.


Start from a factory reset. No files are lost on the hard disk doing this.

Factory reset universal

Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.

N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.


Setup the TC again.


Then redo the setup from the computer with Yosemite.

1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.

eg TCgen5 for basestation and TCwifi wireless name.



If the issue is wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round. ie plan on a first and second round of changes to fix this.. hopefully.. I will point out other steps that can be round2.


2. Use all passwords that also comply with 1. but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.


3. If the TC is main router you can skip this point. This is only an issue when the TC is bridged.

Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking.


4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.


5. Mount the TC disk in the computer manually.


In Finder, Go, Connect to server from the top menu,

Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).


You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.

However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.


6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only. Do the same for ethernet if you use it.

User uploaded file





There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.

You might need to do some more work on the computer itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.


Tell us how you go.



Someone posted a solution.. See this thread.


Macbook can't find Time Capsule anymore


Start from the bottom and work up.. I have a list of good network practice changes but I have avoided Yosemites bug heaven.

Mac Pro won't backup after software upgrade to OS X Yosemite. Why?

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