Safari not working
Safari will not work, but Firefox and other browsers are working fine. any suggestions?
Safari will not work, but Firefox and other browsers are working fine. any suggestions?
Can you give us some more details please?
Can you run EtreCheck and post the report here?
EtreCheck: https://discussions.apple.com/docs/DOC-6173
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.
I'm trying to post my report to you and it wont let me paste.
If the log won’t post, try posting it here and provide a link in a reply Pastebin
Problem description:
Safari is running super slow. The rainbow circle keeps showing up. Trash is emptied and Ive run adaware
EtreCheck version: 2.2 (132)
Report generated 6/1/15 3:41 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (20-inch, Mid 2007) (Verified)
iMac - model: iMac7,1
1 2 GHz Intel Core 2 Duo CPU: 2-core
3 GB RAM
BANK 0/DIMM0
1 GB DDR2 SDRAM 667 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 667 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI,RadeonHD2400 - VRAM: 128 MB
iMac 1680 x 1050
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Time since boot: 2 days 0:35:46
Disk Information: ℹ️
ST3250820AS Q disk0 : (250.06 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (81.63 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Brother HL-3140CW series
Apple Inc. Built-in iSight
Apple Inc. Bluetooth USB Host Controller
Logitech USB Receiver
Logitech USB Receiver
Apple Computer, Inc. IR Receiver
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.silabs.driver.SiLabsUSBDriver (1.0.23) [Click for support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.coupons.coupond.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
K9-MacOptimizer UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
Flip4Mac WMV Plugin: Version: 2.3.8.1 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.188 - SDK 10.6 [Click for support]
LogMeIn: Version: 1.0.465 [Click for support]
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.188 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
QuickTime Plugin: Version: 7.7.1
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
CANONiMAGEGATEWAYDL: Version: 2.1.0.1 [Click for support]
CouponPrinter-FireFox_v2: Version: 5.0.2 - SDK 10.6 [Click for support]
CANONiMAGEGATEWAYLI: Version: 2.1.0.1 [Click for support]
DirectorShockwave: Version: 11.0.0r458 [Click for support]
User internet Plug-ins: ℹ️
WebEx: Version: 1.0 [Click for support]
fbplugin_1_0_1: Version: Unknown [Click for support]
fbplugin_1_0_3: Version: Unknown [Click for support]
Safari Extensions: ℹ️
Pin It Button
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
1% WindowServer
0% fontd
0% GoogleTalkPlugin
0% aosnotifyd
Top Processes by Memory: ℹ️
470 MB Safari
329 MB firefox
104 MB mds
68 MB HP_Photosmart_AIR(2)
65 MB HP_Photosmart_C4200_series_4(2)
Virtual Memory Information: ℹ️
722 MB Free RAM
2.29 GB Used RAM
84 MB Swap Used
Diagnostics Information: ℹ️
May 30, 2015, 03:04:27 PM Self test - passed
Try a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
I had the same problem with a mid-2007 iMac. It was worst with Safari but slow across the board. I maxed RAM at 6GB and just installed a 500GB SSD. Now it's great!
Safari not working