HT201235: If your Made for iPhone hearing aid doesn't connect

Learn about If your Made for iPhone hearing aid doesn't connect
Steve Stoltz
Level 1 (0 points)

Q: Sometimes only one hearing aid gets connected to my phone. Is my phone or hearing aid broken? Typically I have to "forget" the device, reboot as above, and then repair. Sometimes I have to repeat this process.

Sometimes only one of my two hearing aid get connected to my iPhone (model 6 ver 8.3).

Does this imply that there is a hardware problem with my iPhone or hearing aid (Starkey Halo)?

To restore normal operation, I "forget" the device, turn off bluetooth, close all apps, and perform a sleep/reset and then repair.

Sometimes I have to repeat this process.

Sometimes it just works.

iPhone 6, iOS 8.3

Posted on Jun 1, 2015 1:18 PM

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Steve Stoltz

Q: Sometimes only one hearing aid gets connected to my phone. Is my phone or hearing aid broken? Typically I have to "forget" the dev ... more

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  • by OldGnome,

    OldGnome OldGnome Jun 1, 2015 1:21 PM in response to Steve Stoltz
    Level 3 (781 points)
    Apple TV
    Jun 1, 2015 1:21 PM in response to Steve Stoltz

    There isn't necessarily a problem with either device, in the sense that one is "broken." The low-power Bluetooth can be a bit finicky about its connection.

     

    How often do you turn your HAs off? Does the problem show itself when the HA batteries are low? When the iPhone battery is low?