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Emails completely disappeared. His to fix? Thank you!

Nothing showing under email icon, all gone. When trying to get access page blank, screen blacks out and I'm chucked out to main menu. Any suggestions as to how to fix? Thx v much.

iPad, iOS 7.0.2

Posted on Jun 1, 2015 2:45 PM

Reply
1 reply

Jun 3, 2015 1:46 PM in response to Uwsscnyc

Howdy Uwsscnyc,



It may help to force close all open apps and reset your iPad.


Force an app to close in iOS

http://support.apple.com/en-us/HT5137


Turn your iOS device off and on (restart) and reset

http://support.apple.com/en-us/HT1430



If you're still unable to access the Mail app, the next step would be to reinstall iOS on your device by placing it in Recovery Mode, then choosing Update in iTunes.



  1. Make sure that you have iTunes 12 or later on your computer.
  2. Put your device in recovery mode.
  3. When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.


If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn onhttps://support.apple.com/en-us/HT201412





Sincerely,

Allen

Emails completely disappeared. His to fix? Thank you!

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