Mail is not receiving mail.
I get message: "Could not connect with this POP servver."
Worked one Minute: And then the next it stopped
Its not the settings: With the same setting I am able to get mail with my ios and another mail client.
I quit Mail several times and rebooted several times.
Please help! Thanks!
Bruce
iMac, OS X Mavericks (10.9.5)
You will need to sign out of the mail application, recheck the setting and login again.
Please explain how to sign out of the Apple Mail app.
Please post details:
Are you using Mail app?
Does your ISP support POP, IMAP, or both? And who is your ISP?
Thanks for your response. How do you recheck the setting without being in Mail? One can do this with ios but I am not sure how to do it with Mac OS. All settings are correct.
babowa:
Thanks for your response. Yes the ISP supports both. My ISP is my host for my website. It has worked for a long time, and then stopped. And I am using Mail, the apple application.
Babowa: I use POP
First, obviously, there is no way to sign out of/back into the Mail application. Second, you said you are not receiving emails? Can you send emails? I would contact the ISP and check with them as it appears to be their server. You could also - just to be sure - delete your account in Mail and add it back again just to make sure there is no problem there. And, is your account listed in the Internet Accounts Pane in System Preferences?
I have a POP account and these are the port settings:
When I go to account outside of Mail I get this...
"Internet Accounts preference can't connect to account "bruce".
Enter the password for user "[name of email]"
Passwords: ••••••••
unable to verify account name or password"
Apparently the system is not accepting the account name or password, but the account name and password is correct for my ISP
Is this the window you are referring to:
The only thing I can think of is for you to hit the minus button and then the plus to set it up again. Settings can become corrupted - I would also contact the ISP to see if they have any pearls of wisdom.
Babowa:
Thanks!! Correct I am not receiving emails but I can send them. There seems to be no problem with the ISP since it is working with my ios. However, I did notify them...have not heard yet. I don't want to delete the accounts (there are two) since if I delete them I will lose all my previous email, unless you have an Idea as to how to do that. I tried to create a new account and it would not let me. I suspect there is something rotten on the systems level. My screen is slightly different than yours, I'm using 10.9.5 OS. I don't have "automatically detect and maintain account settings."
Yes that is the window I went to in reference to my statement two times before. Yes there might be a corrupted file. I assure you I did not delete the account (use the minus) and I did not add one -- it would not let me...that would also delete all the email too.
Should I upgrade to Yosemite? will this solve the problem? Should I use a new client, and use Mail as an archive?
I'm on my Yosemite MBP so yes, the window might be slightly different. Here is an article re. deleting Mail accounts:
https://support.apple.com/kb/PH14944?viewlocale=en_US&locale=en_US
No, upgrading the OS never solves problems; in fact, it may make things worse. Always try to resolve problems first.
What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
Mail is not receiving email
