My phone will not let me access my apps beacuse it is asking for a password to an email that is not involved with my phone and i can not access my apps beacuse i have no idea what the password to the email is

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My phone will not let me access my apps beacuse it is asking for a password to an email that is not involved with my phone and i can not access my apps beacuse i have no idea what the password to the email is

phone will not let me access my apps beacuse it is asking for a password to an email that is not involved with my phone and i can not access my apps beacuse i have no idea what the password to the email is

iPhone 5s, iOS 8

Posted on Jun 1, 2015 9:07 PM

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Answer 1

Jun 1, 2015 9:14 PM in response to LyndseyBP

To update applications, it will ask for the apple id password that was used to purchase the app. You may have multiple apple id's. Reset the password if you can, if not you will need to delete the app and re-download using your current Apple id.

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