Macbook Pro keeps restarting 'because of a problem'

Question

Macbook Pro keeps restarting 'because of a problem'

Hello, I know this is a common issue and a lot of questions have been submitted about it, but I was hoping someone would be able to identify the kernel panic causing this problem for me.

I have a late 2010 Macbook pro, and this is the system report of the error:

Anonymous UUID: FCB77B39-0DCB-0EB8-7DB4-66DEA0AC88C2

Sun May 3 13:55:18 2015

panic(cpu 3 caller 0xffffff7f9b236f7c): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80c93a0000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/Apple MuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 3), Frame : Return Address

0xffffff80aeccb140 : 0xffffff8018e22f79

0xffffff80aeccb1c0 : 0xffffff7f9b236f7c

0xffffff80aeccb290 : 0xffffff7f99995f1b

0xffffff80aeccb350 : 0xffffff7f99a5f50a

0xffffff80aeccb390 : 0xffffff7f99a5f57a

0xffffff80aeccb400 : 0xffffff7f99cde056

0xffffff80aeccb530 : 0xffffff7f99a82ba9

0xffffff80aeccb550 : 0xffffff7f9999c96d

0xffffff80aeccb600 : 0xffffff7f9999a478

0xffffff80aeccb800 : 0xffffff7f9999b3f6

0xffffff80aeccb8e0 : 0xffffff7f9a83e9c2

0xffffff80aeccb920 : 0xffffff7f9a84e37f

0xffffff80aeccb940 : 0xffffff7f9a87c33b

0xffffff80aeccb980 : 0xffffff7f9a87c39b

0xffffff80aeccb9c0 : 0xffffff7f9a853e15

0xffffff80aeccba10 : 0xffffff7f9a81fb5e

0xffffff80aeccbaa0 : 0xffffff7f9a81bae7

0xffffff80aeccbad0 : 0xffffff7f9a819636

0xffffff80aeccbb00 : 0xffffff80192ce793

0xffffff80aeccbb90 : 0xffffff80192d068f

0xffffff80aeccbbf0 : 0xffffff80192ce1af

0xffffff80aeccbd40 : 0xffffff8018eb6998

0xffffff80aeccbe50 : 0xffffff8018e26bc1

0xffffff80aeccbe80 : 0xffffff8018e139c5

0xffffff80aeccbef0 : 0xffffff8018e1e013

0xffffff80aeccbf70 : 0xffffff8018ec9b9d

0xffffff80aeccbfb0 : 0xffffff8018ef4196

Kernel Extensions in backtrace:

com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@ 0xffffff7f9b228000->0xffffff7f9b23bfff

dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB 36F]@0xffffff7f9b220000

dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f997ac000

dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f994bf000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f998f3000

dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[80899285-3952-30DA-A0F9-357C51E104 CF]@0xffffff7f9b223000

com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f99946000->0xffffff7f99baefff

dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f994bf000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f99936000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f998f3000

com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f99bb9000->0xffffff7f99e62fff

dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f99946000

dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f994bf000

com.apple.GeForceTesla(8.2.4)[B0074750-2FC6-3E26-BEA0-5AD5469686CF]@0xffffff7f9 a7fe000->0xffffff7f9a8c8fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f994bf000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f99936000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f998f3000

dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f99946000

BSD process name corresponding to current thread: WindowServer

Mac OS version:

13F34

Kernel version:

Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64

Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0

Kernel slide: 0x0000000018c00000

Kernel text base: 0xffffff8018e00000

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 65158333161638

last loaded kext at 61955426781551: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f9b38c000, size 20480)

last unloaded kext at 62022048662110: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f9b38c000, size 16384)

loaded kexts:

com.avatron.AVExFramebuffer 1.7

com.silex.driver.sxuptp 1.5.1

com.avatron.AVExVideo 1.7

com.rim.driver.BlackBerryUSBDriverInt 0.0.67

com.apple.filesystems.smbfs 2.0.3

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 100.14.34

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.GeForceTesla 8.2.4

com.apple.driver.AppleMikeyDriver 2.6.3f4

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleIntelHDGraphics 8.2.4

com.apple.driver.AppleMuxControl 3.6.22

com.apple.driver.AppleHDA 2.6.3f4

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.driver.AppleMCCSControl 1.2.5

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.IOBluetoothSerialManager 4.2.7f3

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleIntelHDGraphicsFB 8.2.4

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleUSBCardReader 3.4.1

com.apple.driver.AppleIRController 325.7

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.iokit.SCSITaskUserClient 3.6.7

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.6.0

com.apple.driver.AirPort.Brcm4331 700.20.22

com.apple.driver.AppleUSBHub 683.4.0

com.apple.driver.AppleFWOHCI 5.0.2

com.apple.driver.AppleAHCIPort 3.0.5

com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2

com.apple.driver.AppleUSBEHCI 660.4.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 217.92.1

com.apple.AppleGraphicsDeviceControl 3.6.22

com.apple.kext.triggers 1.0

com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.nvidia.classic.NVDAResmanTesla 8.2.4

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleGraphicsControl 3.6.22

com.apple.driver.DspFuncLib 2.6.3f4

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.7fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleSMBusController 1.0.12d1

com.apple.iokit.IOSurface 91.1

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.iokit.IOBluetoothFamily 4.2.7f3

com.apple.driver.AppleHDAController 2.6.3f4

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOHDAFamily 2.6.3f4

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.7.1d6

com.apple.driver.AppleSMC 3.1.8

com.apple.driver.AppleUSBMultitouch 240.10

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IO80211Family 640.36

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IOAHCIFamily 2.6.5

com.apple.iokit.IOEthernetAVBController 1.0.3b4

com.apple.driver.mDNSOffloadUserClient 1.0.1b5

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.11.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7

com.apple.iokit.IOUSBFamily 686.4.1

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

System Profile:

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f17

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.7f3 14616, 3 services, 15 devices, 1 incoming serial ports

Network Service: WiFi, AirPort, en1

Serial ATA Device: TOSHIBA MK3255GSXF, 320.07 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: Hub

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Internal Memory Card Reader

USB Device: Hub

USB Device: IR Receiver

USB Device: Built-in iSight

Thunderbolt Bus:

MacBook Pro, Mac OS X (10.7.3)

Posted on Jun 1, 2015 11:05 PM

Reply

Answer 1

Paul_31

Level 6

14,160 points

Jun 2, 2015 12:12 AM in response to n.ramchandani

com.avatron.AVExFramebuffer 1.7

com.silex.driver.sxuptp 1.5.1

com.avatron.AVExVideo 1.7

com.rim.driver.BlackBerryUSBDriverInt 0.0.67

As part of the trouble-shooting process I would suggest removing the above software according to the developers instructions - hopefully they have uninstallers available.

It may be that they are not the cause, but a good starting point is to remove any third-party kexts. I have seen quite a few reports on here where the Blackberry RIM software has caused problems for some.

If none of the above prove to be the culprit you can always re-install them if they are needed.

Reply

Answer 2

Jun 2, 2015 5:52 PM in response to Paul_31

Hey, thank you for responding! As per your suggestion, I uninstalled several of the apps that showed up, but the problem persisted, so I decided to reinstall my OS.

It's been running well for the last few hours but it just restarted again a little while ago, with the following error message. Anything I should know?

Anonymous UUID: C71CB900-90C2-FD26-40C0-9E0B3DC9E5C3

Wed Jun 3 08:45:08 2015

panic(cpu 2 caller 0xffffff7f8fe57f7c): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff80b505d000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/Apple MuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 2), Frame : Return Address

0xffffff80a40ab6b0 : 0xffffff800e822f79

0xffffff80a40ab730 : 0xffffff7f8fe57f7c

0xffffff80a40ab800 : 0xffffff7f9049cf1b

0xffffff80a40ab8c0 : 0xffffff7f9056650a

0xffffff80a40ab900 : 0xffffff7f9056657a

0xffffff80a40ab970 : 0xffffff7f907da056

0xffffff80a40abaa0 : 0xffffff7f90589ba9

0xffffff80a40abac0 : 0xffffff7f904a396d

0xffffff80a40abb70 : 0xffffff7f904a1478

0xffffff80a40abd70 : 0xffffff7f904a2518

0xffffff80a40abe50 : 0xffffff7f9044f2de

0xffffff80a40abeb0 : 0xffffff7f90a4e4e6

0xffffff80a40abf00 : 0xffffff7f90a4d20e

0xffffff80a40abf20 : 0xffffff800e84a20a

0xffffff80a40abfb0 : 0xffffff800e8d7607

Kernel Extensions in backtrace:

com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@ 0xffffff7f8fe49000->0xffffff7f8fe5cfff

dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB 36F]@0xffffff7f8fe33000

dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8f6ef000

dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f8eebf000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f8fd83000

dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[80899285-3952-30DA-A0F9-357C51E104 CF]@0xffffff7f8fe44000

co

Reply

Answer 3

Paul_31

Level 6

14,160 points

Jun 2, 2015 10:37 PM in response to n.ramchandani

That's only part of the report, so it doesn't say much. Do you have any devices attached, appart from keyboard and mouse? If so, try running without externald devices connected (part from keyboard and mouse).

Are the RAM modules the originals or have they been added/changed recently? Often, faulty or incompatible RAM can be the cause of kernel panics. Beyond that, I'm afraid I'm out of ideas.

Reply

Answer 4

greg sahli

Level 7

25,508 points

Jun 3, 2015 5:16 AM in response to n.ramchandani

Your Mac has two graphics adapters within that are software switchable.

You should install a graphics control app for the purpose of testing whether switching graphics adapters is the cause of the issue.

https://gfx.io/

or

https://github.com/joachimroeleveld/switchGPU/

(not sure if the issues below are the same...)

http://www.macworld.co.uk/news/mac/widespread-2011-macbook-pro-failures-petition -lawsuit-repair-programme-3497935/

http://www.macnn.com/articles/14/11/04/several.support.threads.discussing.issue. related.to.gpu.switching/

Reply

Answer 5

Jun 3, 2015 7:54 AM in response to Paul_31

Nope, no external devices connected.

And yes, the RAM modules are the originals.

Thank you for your help anyway!

Reply

Answer 6

Jun 3, 2015 7:56 AM in response to greg sahli

I'm afraid that this is the issue as well. Most of my searching has led to this being the cause of the problem.

I'll download gfx and do some testing, thank you for the links!

Reply

Answer 7

Jun 3, 2015 8:45 PM in response to greg sahli

So the issue seems to be with the NVIDIA card. I'm using gfx to force my Mac to stay in integrated mode, it's a temporary fix until I can get it to an Apple store.

Thank you!

Reply

Answer 8

greg sahli

Level 7

25,508 points

Jun 4, 2015 6:00 AM in response to n.ramchandani

You're welcome.

Reply