iPhone 6 plus home button double tab and touch ID configuration is not working

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Level 1

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iPhone 6 plus home button double tab and touch ID configuration is not working

Hi

So i have this problem with the iPhone 6 plus I cracked the screen and it replaced with a new screen and now with the home button which is the original one I can not add finger print and now I found that the double tap to bring down the screen is not working as well, any help????

Thanks

SIma

iPhone 6 Plus, iOS 8.3

Posted on Jun 2, 2015 1:30 AM

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Answer 1

D.Cohen

Level 6

8,588 points

Jun 2, 2015 1:35 AM in response to Sima D

Try to reset your device. This won't delete your data stored on the phone.

Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

Take a look at this support article and follow the instructions from there:

Use Touch ID on iPhone and iPad - Apple Support.

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