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Mac Pro freezing

My late 2013 Mac Pro is constantly freezing when streaming Netflix. It happens once or twice during each film. The picture freezes but the sound continues, and the computer becomes unresponsive. The only remedy is a hard boot.


The computer is the 3.7 GHz quad core version with 64 GB RAM and 512 GB SSD. Recently, it passed a hard ware test in the Apple store, and I had a clean installation of Yosemite. The internet connection is 100 Mb fiber. All software is up to date.


I tried to delete the cache in Safari but to no avail.


Any suggestions?

MacBook Pro, OS X Mountain Lion (10.8.3), I use MacBook pros, iMacs and iPad

Posted on Jun 2, 2015 5:11 AM

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2 replies

Jun 4, 2015 3:52 AM in response to lllaass

Thank you very much for the suggestion. I had another freezing incident not related to streaming, and I was able to find it in the log. It is described below. Something strange is going on. I have a 1000 GB Dropbox account that mirrors a dropbox folder on an external 2 TB Lacie HD. Inside the dropbox folder I have a much smaller folder, called dropboxmini, which is synced to the internal SDD to gain speed. I use the professional version of the SyncTwoFolders app and use automatic synchronisation. In addition I use Apple's Time Capsule and Time Machine for backup via WiFi.


I did not touch the computer when it froze.



6/4/15 6:32:06.460 PM Mail[233]: Failed to start the SASL connection

SASL(-1): generic failure: XOAUTH2 requires user

6/4/15 6:33:37.000 PM kernel[0]: process WindowServer[155] caught causing excessive wakeups. Observed wakeups rate (per sec): 203; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 185220

6/4/15 6:33:37.214 PM com.apple.xpc.launchd[1]: (com.apple.ReportCrash.Root[3434]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash.DirectoryService

6/4/15 6:33:37.531 PM spindump[464]: Saved wakeups_resource.diag report for WindowServer version ??? (???) to /Library/Logs/DiagnosticReports/WindowServer_2015-06-04-183337_Franks-Mac-Pro.w akeups_resource.diag

6/4/15 6:36:14.000 PM bootlog[0]: BOOT_TIME 1433410574 0

6/4/15 6:36:15.000 PM syslogd[38]: Configuration Notice:

ASL Module "com.apple.AccountPolicyHelper" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

Mac Pro freezing

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