Can you Please give me EtreCheck Feedback for Performance issue?

Question

DrCynthia Author

Level 1

24 points

Can you Please give me EtreCheck Feedback for Performance issue?

Hello - My Mac has been running slow and l

Problem description:

Slow Performance

EtreCheck version: 2.2 (132)

Report generated 6/2/15, 7:15 AM

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️

iMac (21.5-inch, Late 2012) (Technical Specifications)

iMac - model: iMac13,1

1 2.7 GHz Intel Core i5 CPU: 4-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Video Information: ℹ️

NVIDIA GeForce GT 640M - VRAM: 512 MB

iMac 1920 x 1080

System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 1:34:5

Disk Information: ℹ️

APPLE HDD ST1000LM024 disk0 : (1 TB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 999.35 GB (528.44 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

USB Information: ℹ️

HGST G-Drive Mobile USB 1 TB

EFI (disk1s1) <not mounted> : 210 MB

G-DRIVE mobile USB (disk1s2) /Volumes/G-DRIVE mobile USB : 999.86 GB (164.20 GB free)

MediaTek Inc MT1807

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/Applications/PMHMac.app

[not loaded] com.sony.driver.dsccamFirmwareUpdaterType00 (1 - SDK 10.5) [Click for support]

/Library/Extensions

[not loaded] com.sony.driver.dsccamDeviceInfo00 (1 - SDK 10.7) [Click for support]

Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Click for support]

[unknown] com.oracle.java.Java-Updater.plist [Click for support]

[running] com.sony.SonyAutoLauncher.agent.plist [Click for support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[unknown] com.oracle.java.Helper-Tool.plist [Click for support]

User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Canon IJ Network Scanner Selector2 Application Hidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)

Dropbox Application (/Applications/Dropbox.app)

Google Drive Application (/Applications/Google Drive.app)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

RoboFormIcon Application (/Users/[redacted]/Library/Application Support/RoboForm/RoboFormIcon.app)

Canon IJ Network Scanner Selector EX Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)

Plex Media Server Application (/Applications/Plex Media Server.app)

Internet Plug-ins: ℹ️

Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.188 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]

Flash Player: Version: 17.0.0.188 - SDK 10.6 [Click for support]

o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

QuickTime Plugin: Version: 7.7.3

npCricut: Version: Cricut_x86_64 2.0.0.2 - SDK 10.9 [Click for support]

googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

SharePointBrowserPlugin: Version: 14.5.1 - SDK 10.6 [Click for support]

User internet Plug-ins: ℹ️

Picasa: Version: 1.0 - SDK 10.6 [Click for support]

WebEx64: Version: 1.0 - SDK 10.6 [Click for support]

Safari Extensions: ℹ️

RoboForm

3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Time Machine: ℹ️

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB Disk used: 470.91 GB

Destinations:

G-DRIVE mobile USB [Local]

Total size: 999.86 GB

Total number of backups: 121

Oldest backup: 2013-08-14 16:47:42 +0000

Last backup: 2015-06-02 11:09:31 +0000

Size of backup disk: Too small

Backup size 999.86 GB < (Disk used 470.91 GB X 3)

Top Processes by CPU: ℹ️

3% WindowServer

2% fontd

1% Microsoft Word

0% taskgated

0% cloudpaird

Top Processes by Memory: ℹ️

728 MB kernel_task

377 MB com.apple.WebKit.WebContent(2)

229 MB thunderbird

180 MB mds_stores

172 MB mdworker(6)

Virtual Memory Information: ℹ️

3.34 GB Free RAM

4.65 GB Used RAM

0 B Swap Used

Diagnostics Information: ℹ️

Jun 2, 2015, 06:51:30 AM /Library/Logs/DiagnosticReports/SecurityAgent_2015-06-02-065130_[redacted].cras h

Jun 2, 2015, 05:39:14 AM Self test - passed

iMac, OS X Yosemite (10.10.3)

Posted on Jun 2, 2015 5:24 AM

Reply

Answer 1

BobHarris

Level 9

53,081 points

Jun 2, 2015 6:05 AM in response to DrCynthia

There is not a lot on your system that is obvious.

I did notice that your kernel_task is using about twice as much memory as is typical for an 8GB Mac. Normally this is caused by kernel extensions, however, the only ones you have are not currently loaded.

I did notice that you have both Dropbox AND Google Drive running on your Mac. These utility can spend a lot of time scanning your disk to see if it is are any new files to upload. That can consume disk bandwidth which can make other tasks needing the disk feel slow.

You could try booting into Safe Mode to see if there is a noticeable difference. Safe Mode does not load a lot of 3rd party stuff by default.

<http://support.apple.com/kb/ht1564>

You just say your Mac has been running slow. Is that in general? Is that when you access disk? Is that when surf'ing the web? Reading email? Watching locally stored video? Watching video streaming from the web? Listening to Music? More details would help isolate if it is CPU, Storage, Network, or Memory that is affecting your Mac.

Reply

Answer 2

BobHarris

Level 9

53,081 points

Jun 2, 2015 6:24 AM in response to DrCynthia

You could also look at Applications -> Utilities -> Console and see if you have any frequently repeating log entries that could indicate a process dying, being restarted, dying, restarting, dying, wash/rinse/repeat...

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Answer 3

BobHarris

Level 9

53,081 points

Jun 2, 2015 7:30 AM in response to DrCynthia

Also see <DrCynthia>

Reply

Answer 4

DrCynthia Author

Level 1

24 points

Jun 2, 2015 8:02 AM in response to BobHarris

Thanks Bob - Actually, I find that it is slow when I'm multitasking with several applications open at once. MS Word, Safari, MS Excel, Contacts, Thunderbird (mail), etc. And it is a sporadic problem. But I think that Dropbox and Google Drive could be the culprits because I recently upgraded Dropbox and have been using it a lot more often.

Did you notice that my Time Capsule back up drive is so full? Shouldn't my O/S be deleting the old backups to make more room?

Reply

Answer 5

Eric Root

Level 10

684,039 points

Jun 2, 2015 9:48 AM in response to DrCynthia

Shouldn't my O/S be deleting the old backups to make more room?

Time Machine only deletes when necessary. The red indicates you need a larger backup disk, not that there is a problem with Time Machine.

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Answer 6

BobHarris

Level 9

53,081 points

Jun 2, 2015 10:52 AM in response to DrCynthia

When it is running slow, look at the Applications -> Utilities -> Console logs.

When it is running slow use Applications -> Utilities -> Activity Monitor to see if you have non-green memory pressure, an app with excessive memory, an App using excessive CPU, and App using excessive I/O.

Maybe run an EtreCheck at that moment to collect information when the system is acting up.

Reply

Answer 7

Eric Root

Level 10

684,039 points

Jun 3, 2015 11:43 AM in response to DrCynthia

Activity Monitor - Mavericks also Yosemite

Activity Monitor in Mavericks has significant changes

Performance Guide

Why is my computer slow

Why your Mac runs slower than it should

Slow Mac After Mavericks

Things you can do to resolve slowdowns see post by Kappy

6 Easy Tips to Speed Up OS X Yosemite on Your Mac

17 Reasons Why Your Mac Runs Slower Than it Should

Reply

Answer 8

MichelPM

Level 10

80,968 points

Jun 3, 2015 12:49 PM in response to DrCynthia

Try disabling Google Drive and see if things get better.

Reply

Answer 9

DrCynthia Author

Level 1

24 points

Jun 3, 2015 12:52 PM in response to MichelPM

Thanks everyone...I do think Google Drive is the culprit. I did quit the application and that did speed things up a bit. But of course I wasn't having as bad problems as I was last week. Murphy's Law, right?

I am going to bookmark all of these options and keep them in mind the next time my Mac gets sluggish again...

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