Safari History Not Syncing Across iCloud

I have an iPhone, iMac, and MBP. All use the same iCloud ID and all are up to date with latest software.


I cannot get Safari history to sync.


My bookmarks sync, I can use handoff between the devices, and I can see open Safari tabs on all 3 devices.


I have cleared history, turned Safari off/on in the iCloud settings, signed out and back into iCloud, deleted this history DB files on the Macs, rebooted.


The 1 thing I have not done is created a new AppleID. Whether that works or not is irrelevant as I would not be able to (or want to) use a different ID anyhow.


Any ideas?


Thanks in advance.

iMac 21.5, Mac OS X (10.7)

Posted on Jun 2, 2015 4:34 AM

Reply
24 replies

Jan 16, 2017 5:56 PM in response to jdag

Hi Eric. I already informed Apple and didn't get help. They can only sort out standard problems. That is why I decided too post here. What I think must be done and somehow to clean Safari history in iCloud because it doesn't matter if I delete devices from iCloud or wipe them I still have history back and it is always individual for each device. I was thinking to create a new iCloud but doubt that it will solve a problem and I prefer to keep current active.

Jun 2, 2015 4:37 PM in response to cdhw

I did see that posting, but was reluctant to simply copy/paste a command that I honestly have no idea what it does. Is there any risk in that approach? I don't want to adversely affect something else by trying to fi this issue.

Also, I assume I will have to run that process on both of my Macs.

Jun 2, 2015 5:34 PM in response to jdag

You are wise to be cautious. The posting is probably okay because:

  • Linc Davis has a very high number of points
  • the posting has been up a couple of months and has been would have been taken down by the community by now if it had been harmful,
  • it's worked for at least one person,
  • it's been recommended by someone with a reasonably high number of points (me).


Linc Davis is notable for providing very detailed instructions, but in essence, Step 1 is a quick and dirty reset the permissions of your home folder and the current temporary folder to sensible defaults. Step 2 is a more comprehensive but less convenient method of doing the the essentially same thing.


Try on one Mac and if that doesn't work, try the other.


C.

Jun 3, 2015 6:21 AM in response to cdhw

I went through Linc Davis' step 1 procedure on both my iMac and MBP, and it did not solve the issue. Further, I turned the Safari option off/on in iCloud settings on all 3 devices, rebooted all 3, and cleared history again.


I have to believe that the problem is my underlying iCloud account as opposed to anything specific to the Macs.

Jul 29, 2015 4:57 AM in response to loïcfernandezcastrillon

No, I have not found a fix yet. In fact, I contacted Apple and they have been investigating for 2 months now. They've collected logs, had my iCloud account in troubleshooting mode, spent a couple of hours on the phone, etc. I am pretty convinced it is my iCloud account as I am also seeing some duplicate calendar entries, and Apple support cannot explain those either.

Jul 29, 2015 12:59 PM in response to jdag

Hello jdag, thanks for your reply.


I had the same issue as you until now, I was finding something to get my history sync back...

My problem was between my iPhone and MacBook Pro Retina.


The history wasn't syncing for 2 days, after I restored the iPhone.

I tried to delete history many times. Nothing.


This evening I try something simple, I simply delete a website from my favorites on my Mac, I checked it was also gone on the iPhone. Then I deleted another one on the iPhone this time. I checked it was also gone on the Mac. Then on the iPhone I put back the website that I deleted previously. I checked on the Mac it was also back. I did the same thing for the 2nd website on the Mac and I checked on my iPhone.


For some reason, I checked the history, and all the websites on my Mac history from this morning (last time I deleted history from devices) arrived on my iPhone. Then I checked on the Mac, same thing. All the websites from this morning was on my Mac in the history.


For some reason, I think that changing the favorites has impact on the history.

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Safari History Not Syncing Across iCloud

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