iPhone 6 signal issue

Question

Level 1

0 points

iPhone 6 signal issue

Hi i've recently buyed my iPhone 6 16Gb. For this i've changed my sim card into a new nano sim with Vodafone. The phone works good for two months but after it start to show zero signal and i cannot make phone call or send sms, but 3g and 4g works. Sometimes it show "no signal" and i cannot do anything. If i extract the sim card and i put it into again, sometimes the signal come back, but after 10-15 minutes i have the same problem. I'm an apple customer from more then 6 years and i'm really disappointed about this...i'm having a lot of problem with this, i'm unreachable, and probably i have to buy another phone...what can i do? is there anyone that had the same problem? thanks

iPhone 6, iOS 8.3

Posted on Jun 2, 2015 7:49 AM

Reply

Answer 1

Rudegar

Level 10

170,742 points

Jun 2, 2015 7:59 AM in response to freddyngl

I would say periodic lacking contact between some of the sim connectors on the card because of

1. periodic defect sim card here would get a new sim card fix issue

2. periodic defect sim connectors in the phone here a repair of the would be required

Reply

Answer 2

freddyngl Author

Level 1

0 points

Jun 2, 2015 8:03 AM in response to Rudegar

the sim is working, because i'm using it in another phone and it has full signal without problem. then i think that the problem is with the phone!

Reply

Answer 3

D.Cohen

Level 6

8,588 points

Jun 2, 2015 8:13 AM in response to freddyngl

Try to reset your device. This won't delete your data stored on the phone.

Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559

Since your iPhone 6 is still under warranty, I suggest to have it repaired or replaced by Apple.

Reply