Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have a security pop-up window from http://www.applealert.co.uk asking me to call a number 44 808-143-3684 immediately- safari alert- suspicious activity might have been detected. Major security issue. What shall I do? What does it mean??

I have a security pop-up window from http://www.applealert.co.uk asking me to call a number 44 808-143-3684 immediately- safari alert- suspicious activity might have been detected. Major security issue. What shall I do? What does it mean??

PLease hep.

thanks.

MacBook Pro (13-inch Early 2011), Mac OS X (10.7.5)

Posted on Jun 2, 2015 9:37 AM

Reply
4 replies

Jun 2, 2015 9:41 AM in response to Lily-London

It is a scam. Please never call the number.

1. Force Quit Safari .


Press command + option + esc keys together at the same time.


When Force Quit window appears, select Safari .
Press Force Quit button at the bottom of the window.

2. Relaunch Safari hold down the shift key


3. Navigate to Safari / Preferences / Security / Privacy


Cookies and website data:


Click “Details” button.


Remove the cookie related to this, if there is one.

4. Download and run adware medic tool

You can also find some info here:

http://www.adwaremedic.com/kb/scampopups.php

Jun 2, 2015 9:42 AM in response to Lily-London

1. Choose Force Quit from the Apple menu, close Safari, and then launch it with the Shift key held down. If that doesn't work, temporarily disconnect the computer from the Internet and/or click here and run Adware Medic. You may need to download it from a different web browser.

2. It means that someones trying to scam you into giving them access to your computer and/or your money.

(128207)

I have a security pop-up window from http://www.applealert.co.uk asking me to call a number 44 808-143-3684 immediately- safari alert- suspicious activity might have been detected. Major security issue. What shall I do? What does it mean??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.