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mail will not open on 4s

Cannot access mail on 4S. When trying I get a blank white screen, and then it returns to the icon page.

Same email account works fine on ipad both using ios8.

iPad 2

Posted on Jun 2, 2015 10:04 AM

Reply
7 replies

Jun 2, 2015 10:26 AM in response to dwillisno1

You may have received the malicious text that hit Apple phones last week. They are waiting for an ios update fix. This article is what they suggest to try now:

If Messages quits unexpectedly after you get a text with a specific string of characters - Apple Support


If you are unable to fix it with this, you can use siri to text for you.

Otherwise you will need to restore the device

Jun 2, 2015 10:27 AM in response to dwillisno1

Try to reset your device. This won't delete your data stored on the phone.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559

Hope this helps!

mail will not open on 4s

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