mom put to wrong email and password on i cloud i want to back it up what should i do
it is a i phone 4 i want to back it up but mom put the wrong email and password what can i do
Apple Event: May 7th at 7 am PT
it is a i phone 4 i want to back it up but mom put the wrong email and password what can i do
Greetings lupe15,
It is not quite clear what has gone wrong with making a backup of your iPhone, but let's see what we can do to get you back on the road.
If you are unable to back up your iPhone to iCloud for any reason, you also have the alternative of of using iTunes on your computer to back up the iPhone. See this article for how to do this -
About backups in iCloud and iTunes - Apple Support
You may also want to change the iCloud account in use on the phone so that further iCloud backups are possible. See this article -
Sign in with a different Apple ID on your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L
lupe15 wrote:
it is a i phone 4 i want to back it up but mom put the wrong email and password what can i do
Ask mom to log out with the wrong email.
mom put to wrong email and password on i cloud i want to back it up what should i do