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Procedure for stolen phone

A friend has had her IPhone stolen while traveling in Europe. I was able to go into her icloud site and click on "erase phone." I notice there is also an option to "remove from account." I did not click that because I have seen a warning that if the phone is removed from account then any pending actions (such as the pending ease?) will not be performed. Am I correct in NOT clicking "remove from account?"

Posted on Jun 2, 2015 12:18 PM

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Posted on Jun 2, 2015 12:20 PM

Yes do NOT click "Remove from account" this will cause the iPhone to be unlinked from the iCloud account causing the data not to be erased.

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Procedure for stolen phone

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