Phantom Clicks on 2015 MBP

Question

lhotka Author

Level 1

97 points

Phantom Clicks on 2015 MBP

I'm getting phantom clicks on the new trackpad on my 2015 15" MBP. It's as if tap to click were enabled (but it isn't).

Any Ideas?

Posted on Jun 2, 2015 12:17 PM

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Answer 1

jeffd55

Community Specialist

Jun 4, 2015 11:49 AM in response to lhotka

Hey lhotka,

Thank you for using Apple Support Communities.

I see where you are getting "phantom clicks" on your MacBook Pro. You can use the following article to troubleshoot an erratic trackpad.

Trackpad or Magic Trackpad is jumpy or erratic - Apple Support

Regards,
Jeff D.

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Answer 2

lhotka Author

Level 1

97 points

Jun 9, 2015 4:03 PM in response to jeffd55

Nope, none of those. I've used Apple trackpads for more than 10 years, and never had this issue - it's specific to the new force touch trackpad - and I'm also having a *lot* of times where I have to click multiple times to get it to register, or to use much more force than I had to with the simple and reliable mechanical switch.

An external on the same machine doesn't have the issue - so it's clearly the force touch trackpad that's causing the problem.

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Answer 3

jeffd55

Community Specialist

Jun 10, 2015 11:05 AM in response to lhotka

Hello lhotka,

At this point you may find more options using another one of Apple's support resources or contacing phone support- https://getsupport.apple.com/GetproductgroupList.action.

Cheers,

Jeff D.

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