barneyhairball

Q: How can I solve this mail problem: Connections to the server “p01-smtp.mail.me.com” on the default ports timed out.

For no reason I cannot use mail.  Didn't do anything - honest!  But mail states this problem, but not how to solve it.  Please help.

MacBook Pro (15-inch Mid 2010), OS X Yosemite (10.10.3), iPhone 3

Posted on Jun 2, 2015 3:07 PM

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Q: How can I solve this mail problem: Connections to the server “p01-smtp.mail.me.com” on the default ports timed out.

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  • by joe_7399,

    joe_7399 joe_7399 Jun 4, 2015 1:07 PM in response to barneyhairball
    Community Specialists
    Jun 4, 2015 1:07 PM in response to barneyhairball

    Hi barneyhairball,

     

    Welcome to the Apple Support Communities!

     

    I understand that you are receiving a SMTP error while trying to send an email from your iCloud account. In this situation, I would recommend reading over and working through the suggested steps in the attached article, specifically the If you receive an alert when you send a message from your @icloud.com email address using Mail on your Mac section. 

     

    Get help using iCloud Mail - Apple Support

     

    I also notice by the time and date of your post that some services were experiencing a disruption during that time. As an added resource, please use the next attached article to check the status of Apple Services, Stores, and iCloud in the future. 

     

     

    Apple - Support - System Status

     

    Best regards,

    Joe

  • by barneyhairball,

    barneyhairball barneyhairball Jun 5, 2015 5:55 AM in response to joe_7399
    Level 1 (14 points)
    Desktops
    Jun 5, 2015 5:55 AM in response to joe_7399

    Hi Joe.  On hols using their gadgets - a Huawei thingy that plugs both into the wall socked and my Mac - neither work.  I have downloaded the Huawei app thingie to no avail either.  I can go into its settings but it all is gobbledegook to me.  Any icloud outgoing mail server I use, states (off line, by it).  If the Huawei thing is stopping outgoing mail, I can't see anything to explain why.  I imagine all this nonsense makes no sense - but any ideas, please advise.