After iOS 8.3 Update iPhone 5 Randomly Asking to Power Down

Question

Level 1

4 points

After iOS 8.3 Update iPhone 5 Randomly Asking to Power Down

Hi all,

Yesterday I updated my iPhone 5 to iOS 8.3, and now every few minutes the phone asks if I'd like to power down. I tried shutting the phone off and powering it back on, but that didn't help. Physically the phone is still in near mint condition and the sleep/wake button works fine. This all started with the iOS 8.3 update.

Any suggestions? This is starting to get quite annoying as one might imagine.

Cheers

iPhone 5, iOS 8.3

Posted on Jun 2, 2015 3:04 PM

Reply

Answer 1

mario49

Community Specialist

Jun 4, 2015 12:57 PM in response to Elder

Hey Elder,

Thanks for the question. If I understand correctly, you updated the iOS and it started showing the power off slider. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.

Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support

Get help with buttons and switches on your iPhone, iPad, or iPod touch - Apple Support

Thanks for using Apple Support Communities.

Have a good one,

Mario

Reply