morien

Q: macbook pro running slow

Problem description:

Computer running very slow and the battery is draining fast.

 

EtreCheck version: 2.2 (132)

Report generated 6/2/15, 10:04 PM

Download EtreCheck from http://etresoft.com/etrecheck

 

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

 

Hardware Information: ℹ️

    MacBook Pro (15-inch, Early 2011) (Technical Specifications)

    MacBook Pro - model: MacBookPro8,2

    1 2 GHz Intel Core i7 CPU: 4-core

    4 GB RAM Upgradeable

        BANK 0/DIMM0

            2 GB DDR3 1333 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1333 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Replace Soon - Cycle count = 1380 - SN = D861234003BDGDLAD

 

Video Information: ℹ️

    Intel HD Graphics 3000 - VRAM: 384 MB

    AMD Radeon HD 6490M - VRAM: 256 MB

        Color LCD 1440 x 900

 

System Software: ℹ️

    OS X 10.10.1 (14B25) - Time since boot: one day 2:41:56

 

Disk Information: ℹ️

    TOSHIBA MK5065GSXF disk0 : (500.11 GB)

        EFI (disk0s1) <not mounted> : 210 MB

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

        Macintosh HD (disk1) / : 498.88 GB (278.72 GB free)

            Core Storage: disk0s2 499.25 GB Online

 

    MATSHITADVD-R   UJ-898 

 

USB Information: ℹ️

    Apple Inc. Apple Internal Keyboard / Trackpad

    Apple Inc. BRCM2070 Hub

        Apple Inc. Bluetooth USB Host Controller

    Apple Inc. FaceTime HD Camera (Built-in)

    Apple Computer, Inc. IR Receiver

 

Thunderbolt Information: ℹ️

    Apple Inc. thunderbolt_bus

 

Gatekeeper: ℹ️

    Mac App Store and identified developers

 

Kernel Extensions: ℹ️

        /System/Library/Extensions

    [not loaded]    com.nike.sportwatch (1.0.0) [Click for support]

 

Problem System Launch Agents: ℹ️

    [killed]    com.apple.accountsd.plist

    [killed]    com.apple.AirPlayUIAgent.plist

    [killed]    com.apple.CallHistoryPluginHelper.plist

    [killed]    com.apple.CallHistorySyncHelper.plist

    [killed]    com.apple.cloudd.plist

    [killed]    com.apple.cmfsyncagent.plist

    [killed]    com.apple.coreservices.appleid.authentication.plist

    [killed]    com.apple.EscrowSecurityAlert.plist

    [killed]    com.apple.iconservices.iconservicesagent.plist

    [killed]    com.apple.pluginkit.pkd.plist

    [killed]    com.apple.printtool.agent.plist

    [killed]    com.apple.recentsd.plist

    [killed]    com.apple.scopedbookmarkagent.xpc.plist

    [killed]    com.apple.secd.plist

    [killed]    com.apple.security.cloudkeychainproxy.plist

    [killed]    com.apple.spindump_agent.plist

    [killed]    com.apple.syncdefaultsd.plist

    [killed]    com.apple.telephonyutilities.callservicesd.plist

    18 processes killed due to memory pressure

 

Problem System Launch Daemons: ℹ️

    [killed]    com.apple.awdd.plist

    [killed]    com.apple.cache_delete.plist

    [killed]    com.apple.coresymbolicationd.plist

    [killed]    com.apple.ctkd.plist

    [killed]    com.apple.icloud.findmydeviced.plist

    [killed]    com.apple.iconservices.iconservicesagent.plist

    [killed]    com.apple.iconservices.iconservicesd.plist

    [killed]    com.apple.ifdreader.plist

    [killed]    com.apple.MobileFileIntegrity.plist

    [killed]    com.apple.nehelper.plist

    [killed]    com.apple.nsurlsessiond.plist

    [killed]    com.apple.periodic-daily.plist

    [killed]    com.apple.sandboxd.plist

    [killed]    com.apple.softwareupdate_download_service.plist

    [killed]    com.apple.softwareupdated.plist

    [killed]    com.apple.tccd.system.plist

    [killed]    com.apple.wdhelper.plist

    [killed]    org.cups.cupsd.plist

    18 processes killed due to memory pressure

 

Launch Agents: ℹ️

    [running]    com.nike.nikeplusconnect.plist [Click for support]

 

User Launch Agents: ℹ️

    [loaded]    com.google.keystone.agent.plist [Click for support]

 

User Login Items: ℹ️

    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    apple-scc-20140630-142345    UNKNOWN  (missing value)

 

Internet Plug-ins: ℹ️

    Default Browser: Version: 600 - SDK 10.10

    OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

    QuickTime Plugin: Version: 7.7.3

 

User internet Plug-ins: ℹ️

    NPRoblox: Version: 1, 2, 8, 25 - SDK 10.10 [Click for support]

 

3rd Party Preference Panes: ℹ️

    None

 

Time Machine: ℹ️

    Mobile backups: OFF

    Auto backup: NO - Auto backup turned off

    Volumes being backed up:

        Macintosh HD: Disk size: 498.88 GB Disk used: 220.15 GB

    Destinations:

        Seagate Backup Plus Drive [Local]

        Total size: 999.86 GB

        Total number of backups: 6

        Oldest backup: 2014-06-30 22:18:11 +0000

        Last backup: 2015-04-30 20:27:10 +0000

        Size of backup disk: Adequate

            Backup size 999.86 GB > (Disk used 220.15 GB X 3)

 

Top Processes by CPU: ℹ️

        58%    Google Chrome Helper(25)

        14%    Google Chrome

         4%    WindowServer

         3%    coreaudiod

         0%    mds_stores

 

Top Processes by Memory: ℹ️

    1.30 GB    Google Chrome Helper(25)

    486 MB    kernel_task

    82 MB    Google Chrome

    45 MB    mdworker(6)

    29 MB    Notes

 

Virtual Memory Information: ℹ️

    20 MB    Free RAM

    3.97 GB    Used RAM

    2.35 GB    Swap Used

 

Diagnostics Information: ℹ️

    Jun 1, 2015, 07:18:25 PM    Self test - passed

    Jun 1, 2015, 03:27:53 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-06-01-152753_[reda cted].crash

 

MacBook Pro (15-inch Early 2011), OS X Yosemite (10.10.1)

Posted on Jun 2, 2015 7:14 PM

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