Get a refund for an app purchase

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Level 1

7 points

Get a refund for an app purchase

Why is it so difficult to do this in the Apple ecosystem? I made a purchase and almost immediately uninstalled it(within 5 minutes) because it wasn't what I was looking for. Why cant I uninstall and get refund from the same button I installed it from rather than going into the Applications folder and deleting it? Just seems clunky. Unless of course, I missed something and at this point I am a bit frustrated. So please, if anyone could shed some light on how to get a refund, it would be appreciated. I hope it doesn't involve a call to Apple Support. Thank you for your help!

MacBook Pro with Retina display, OS X Yosemite (10.10.3)

Posted on Jun 2, 2015 4:22 PM

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Answer 1

Best reply

Niel

Level 10

726,893 points

Jun 2, 2015 4:26 PM in response to MrBaker87

Apple didn’t set it up that way, and deleting it manually won’t get you a refund, as it’ll remain available to be downloaded from Apple’s servers. You need to contact Apple to possibly get the refund.

(128226)

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Answer 2

MrBaker87 Author

Level 1

7 points

Jun 2, 2015 4:33 PM in response to Niel

Thank you Niel,

I know deleting it manually doesn't really do anything as far as refunds are concerned. I was hoping I wouldn't have to contact for such a trivial matter. I am aware that Apple didn't set it up that way, however it would be a lot easier for their clientele if they did. I was kinda praying I had missed some easier way than contacting Apple support. Thank you again for your quick response!

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