monkeymouse wrote:
So; the quicktime version I've tried 10 and 7 - neither worked.
The videos all have the extension .mov
the codes for videos say: H.264, Linear PCM
audio channels: 1
Does that help?
Helps a great deal! I would say normally you wouldn't have trouble here due to the ubiquitous nature of H.264. But H.264 video can be many things. Without getting too technical we next need to see if we can get more info about the flavor of H.264 contained (Looking for what is known as profile and level info if possible).
Have you tried playing the file in another video player (i.e. the free VLC app)? If it plays in VLC, go to the Window menu and drop down to "Media Information"
Here is a screen shot of the Media Info window for an H.264 video in my library in VLC confirming codec details:
Another question for you is can you tell us what camera or device was used to capture these videos? Are they the original files from the device or has someone edited and exported from a video editing program?
There are some pretty smart folks that hang out in this forum so I'm sure we can get to the bottom of your problem.