I don't know why my computer keeps crashing - can anyone decipher my crash log?

Question

Level 1

9 points

I don't know why my computer keeps crashing - can anyone decipher my crash log?

I've noticed this has been happening whenever I do any slightly intensive editing with Adobe Premiere Pro or After Effects (CC 2014).

Everything freezes for a few seconds, and then the computer restarts itself, showing the "your computer restarted because of a problem" screen.

Never ran into this problem before on my MacBook Pro or MacBook before that. I'm hoping it's just a bug in the new Adobe software.

I have a 27 inch iMac late 2013,

3.5GHz i7,

32GB RAM,

GTX 780M 4GB GPU,

OS X 10.10.3

1TB Fusion Drive

2 x external monitors plugged into mini-display port

1 x 3TB Time Machine

1 x 3TB Footage Drive

Here is the crashlog from my latest crash - I can't really decipher it myself but maybe someone else can find the root of the problem through this? Thank you so much in advance!

Anonymous UUID: 6FC7949D-4647-E4B1-D0E4-3997BEAD9565

Wed Jun 3 21:47:55 2015

*** Panic Report ***

panic(cpu 2 caller 0xffffff7f8f899e4d): NVRM[0/1:0:0]: Read Error 0x00100c80: CFG 0x119e10de 0x00100406 0xb0000000, BAR0 0x101000000 0xffffff83b735e000 0x0e41e0a2, D0, P3/4

Backtrace (CPU 2), Frame : Return Address

0xffffff83bb80b3b0 : 0xffffff800ed2bda1

0xffffff83bb80b430 : 0xffffff7f8f899e4d

0xffffff83bb80b4f0 : 0xffffff7f8f9642c6

0xffffff83bb80b530 : 0xffffff7f8fb456d9

0xffffff83bb80b5a0 : 0xffffff7f8fb45508

0xffffff83bb80b600 : 0xffffff7f8fae226e

0xffffff83bb80b6a0 : 0xffffff7f8fadeb7e

0xffffff83bb80b740 : 0xffffff7f8fade6c8

0xffffff83bb80b7a0 : 0xffffff7f8f9b337c

0xffffff83bb80b830 : 0xffffff7f8fb8e826

0xffffff83bb80b8a0 : 0xffffff7f8fb8478e

0xffffff83bb80b970 : 0xffffff7f8fb84b57

0xffffff83bb80b9e0 : 0xffffff7f8fbb2c9b

0xffffff83bb80ba60 : 0xffffff7f8f9d7f5a

0xffffff83bb80bbb0 : 0xffffff7f8f9d7861

0xffffff83bb80bcc0 : 0xffffff7f8f9db3c9

0xffffff83bb80bd10 : 0xffffff7f8fbb28ff

0xffffff83bb80bd80 : 0xffffff7f8f9daff1

0xffffff83bb80be00 : 0xffffff7f8f882612

0xffffff83bb80bec0 : 0xffffff7f8f84fbc5

0xffffff83bb80bf00 : 0xffffff800ed5e759

0xffffff83bb80bfb0 : 0xffffff800ee125b7

Kernel Extensions in backtrace:

com.apple.nvidia.driver.NVDAResman(10.0.2)[887AA320-9757-3030-996B-2DA348C9F19A ]@0xffffff7f8f849000->0xffffff7f8fabefff

dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f8f524000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[C0B8A85D-B32A-3F24-B4FC-B62B3BBF9E57]@0xff ffff7f8f833000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f8f7ec000

dependency: com.apple.AppleGraphicsDeviceControl(3.10.22)[44D7223C-9628-3FEA-A3B8-27DE9E1CE 0C3]@0xffffff7f8f843000

com.apple.nvidia.driver.NVDAGK100Hal(10.0.2)[DC43029D-568A-3B7C-976B-E922C17F51 43]@0xffffff7f8faca000->0xffffff7f8fc77fff

dependency: com.apple.nvidia.driver.NVDAResman(10.0.2)[887AA320-9757-3030-996B-2DA348C9F19A ]@0xffffff7f8f849000

dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f8f524000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

14D136

Kernel version:

Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64

Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D

Kernel slide: 0x000000000ea00000

Kernel text base: 0xffffff800ec00000

__HIB text base: 0xffffff800eb00000

System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)

System uptime in nanoseconds: 4345641182880

last loaded kext at 20103001875: com.apple.driver.AppleBluetoothHIDKeyboard 176.2 (addr 0xffffff7f9146a000, size 16384)

last unloaded kext at 189315333341: com.apple.iokit.IOAHCIPassThrough 1.0.3 (addr 0xffffff7f904e0000, size 36864)

loaded kexts:

com.nvidia.CUDA 1.1.0

com.apple.driver.AppleBluetoothMultitouch 85.3

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.iokit.IOBluetoothSerialManager 4.3.4f4

com.apple.driver.ApplePlatformEnabler 2.2.0d4

com.apple.driver.AGPM 110.19.5

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyDriver 272.18

com.apple.driver.AppleHDA 272.18

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleIntelHD5000Graphics 10.0.6

com.apple.GeForce 10.0.2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleIntelFramebufferAzul 10.0.6

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AppleBacklight 170.7.4

com.apple.driver.AppleMCCSControl 1.2.11

com.apple.driver.MaxTranserSizeOverrideDriver 3.5.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 36

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AppleSDXC 1.6.5

com.apple.iokit.AppleBCM5701Ethernet 10.1.3

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleBluetoothHIDKeyboard 176.2

com.apple.driver.AppleHIDKeyboard 176.2

com.apple.driver.IOBluetoothHIDDriver 4.3.4f4

com.apple.driver.AppleMultitouchDriver 263.9.1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.iokit.IOSerialFamily 11

com.apple.kext.triggers 1.0

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.driver.DspFuncLib 272.18

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOSurface 97.4

com.apple.nvidia.driver.NVDAGK100Hal 10.0.2

com.apple.nvidia.driver.NVDAResman 10.0.2

com.apple.iokit.IOBluetoothFamily 4.3.4f4

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleHDAController 272.18

com.apple.iokit.IOHDAFamily 272.18

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.AppleGraphicsDeviceControl 3.10.22

com.apple.iokit.IOAcceleratorFamily2 156.14

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.driver.AppleThunderboltEDMSink 4.0.2

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

com.apple.iokit.IOUSBMassStorageClass 3.7.2

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.CoreStorage 471.20.7

com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IO80211Family 730.60

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 396

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

com.apple.kec.pthread 1

Model: iMac14,2, BootROM IM142.0118.B09, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f7

Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136

Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136

Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.15.166.24.3)

Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: APPLE SSD SD0128F, 121.33 GB

Serial ATA Device: APPLE HDD ST1000DM003, 1 TB

USB Device: USB Mass Storage

USB Device: USB Storage

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: FaceTime HD Camera (Built-in)

Thunderbolt Bus: iMac, Apple Inc., 23.10

iMac (27-inch, Late 2013), OS X Yosemite (10.10.3), 3.5GHz i7, 32GB RAM, GTX 780M 4GB

Posted on Jun 3, 2015 2:59 AM

Reply

Answer 1

Linc Davis

Level 10

209,535 points

Jun 3, 2015 6:30 AM in response to CSang

CUDA may be causing the problem.

To remove CUDA, triple-click anywhere in the first line below on this page to select it:

/Library/Frameworks/CUDA.framework
/Library/LaunchAgents/com.nvidia.CUDASoftwareUpdate.plist
/Library/PreferencePanes/CUDA Preferences.prefPane
/System/Library/Extensions/CUDA.kext
/System/Library/StartupItems/CUDA
/usr/local/cuda

Right-click or control-click the line and select

Services ▹ Reveal in Finder (or just Reveal)

from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Continue with the remaining lines. Some of the items may be absent, in which case you'll get a message that the file couldn't be found. After moving all the above items to the Trash, restart the computer and empty the Trash. Don't try to empty the Trash until you have restarted.

If you haven't already done so, back up all data before making any changes.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go ▹ Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

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