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Change number for 2 step verification - where?

Where can I change the cell phone number for 2 step verification? Now messages are being sent to a number other than the one in my cloud profile.

Posted on Jun 3, 2015 7:56 AM

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4 replies

Oct 19, 2017 8:38 PM in response to FoxFifth

I have the same issue. It is because we changed cell phone numbers. The number Apple send 2nd step of verification too is no longer owned by me. I removed the phone and number from my Apple device page but Apple continues to use this old number my cell carrier took back when I upgraded phones. I called Apple Support and explained the situation and spend 45 min with an employee who really could not grasp the issue here. So no Apple keychain for me. Nevertheless, I would like to know how to convince Apple to send 2nd step of verification to current iPhone phone number.

Change number for 2 step verification - where?

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