Downloaded something called InKeepr and it is impossible to remove from my Mac, please help. There is nothing out there about this!

I downloaded something by mistake from a site called InKeepr and now I can't get it off of my Mac. I am afraid to go back to the site for help uninstalling it because it is obviously malicious. What is odd is that I can't find anything about this. Please check this out for me. It has infected all of my browsers when I open them it opens to InKeeper browser. Please help. thanks!

MacBook Pro, OS X Yosemite (10.10.3)

Posted on Jun 3, 2015 10:46 AM

Reply
98 replies

Jul 4, 2015 9:03 AM in response to ychirea1

1 Start time: 09:52:02 07/04/15

2

3 Revision: 1325

4

5 Model Identifier: MacBookAir6,2

6 Memory: 4 GB

7 System Version: OS X 10.9.5 (13F1077)

8 Kernel Version: Darwin 13.4.0

9 Time since boot: 8 days 2:20

10

11 Root access: No

12

13 USB

14

15 Fitbit Base Station (Fitbit Inc.)

16

17 DNS: 75.75.75.75

18

19 Diagnostic reports

20

21 2015-06-12 SymDaemon crash

22 2015-06-13 SymUIAgent crash

23 2015-06-14 Dock crash

24 2015-06-27 AppDS crash

25 2015-07-02 helpd crash

26

27 Kernel log

28

29 Jun 28 10:08:02 SMC::smcHandleInterruptEvent WARNING status=0x0 (0x20 not set) notif=0x0

30

31 System log

32

33 Jul 3 11:54:17 parentalcontrolsd: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream

34 Jul 3 12:12:28 airportd: _doAutoJoin: Already associated to “HOME-9E42”. Bailing on auto-join.

35 Jul 3 12:14:31 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

36 Jul 3 13:11:43 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

37 Jul 3 14:13:11 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

38 Jul 3 14:55:55 parentalcontrolsd: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream

39 Jul 3 15:12:24 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

40 Jul 3 16:14:35 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

41 Jul 3 17:10:09 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

42 Jul 3 18:15:36 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

43 Jul 3 18:40:45 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

44 Jul 3 19:16:22 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

45 Jul 3 19:37:45 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

46 Jul 3 19:40:01 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

47 Jul 4 06:09:09 airportd: _doAutoJoin: Already associated to “HOME-9E42”. Bailing on auto-join.

48 Jul 4 06:09:13 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

49 Jul 4 06:10:44 netbiosd: Unable to start NetBIOS name service:

50 Jul 4 06:31:27 parentalcontrolsd: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream

51 Jul 4 07:11:23 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

52 Jul 4 08:08:18 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

53 Jul 4 08:36:13 Symantec Daemon: Could not send a submission to Symantec because it failed to transmit.

54 Jul 4 09:10:14 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

55 Jul 4 09:25:58 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

56 Jul 4 09:26:29 com.apple.CrashReporter.ACRRDaemonPlugin: Submission failed with the launch daemon: (null)

57 Jul 4 09:40:39 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

58

59 launchd log

60

61 Jul 2 03:40:07 com.apple.WebKit.Networking.UUID: Exited with code: 1

62 Jul 2 03:40:07 com.apple.WebKit.Plugin.64.UUID: Exited with code: 1

63 Jul 2 04:00:10 com.symantec.errorreporting.periodic: Exited with code: 70

64 Jul 2 05:03:07 com.symantec.errorreporting.periodic-agent: Exited with code: 70

65 Jul 2 17:32:43 com.symantec.errorreporting.periodic: Exited with code: 70

66 Jul 3 07:54:13 com.symantec.errorreporting.periodic-agent: Exited with code: 70

67 Jul 3 09:01:41 com.symantec.errorreporting.periodic: Exited with code: 70

68 Jul 3 10:04:38 com.symantec.errorreporting.periodic-agent: Exited with code: 70

69 Jul 3 11:01:34 com.symantec.errorreporting.periodic: Exited with code: 70

70 Jul 3 12:14:31 com.symantec.errorreporting.periodic-agent: Exited with code: 70

71 Jul 3 13:11:43 com.symantec.errorreporting.periodic: Exited with code: 70

72 Jul 3 14:13:11 com.symantec.errorreporting.periodic-agent: Exited with code: 70

73 Jul 3 15:12:24 com.symantec.errorreporting.periodic: Exited with code: 70

74 Jul 3 16:14:35 com.symantec.errorreporting.periodic-agent: Exited with code: 70

75 Jul 3 17:10:09 com.symantec.errorreporting.periodic: Exited with code: 70

76 Jul 3 18:15:36 com.symantec.errorreporting.periodic-agent: Exited with code: 70

77 Jul 3 19:37:45 com.symantec.errorreporting.periodic: Exited with code: 70

78 Jul 4 06:10:46 com.apple.qtkitserver: Could not terminate job: 3: No such process

79 Jul 4 06:10:46 com.apple.WebKit.WebContent.UUID: Could not terminate job: 3: No such process

80 Jul 4 06:10:46 com.apple.WebKit.Networking.UUID: Exited with code: 1

81 Jul 4 07:11:23 com.symantec.errorreporting.periodic-agent: Exited with code: 70

82 Jul 4 08:08:18 com.symantec.errorreporting.periodic: Exited with code: 70

83 Jul 4 08:14:05 com.apple.WebKit.WebContent.UUID: Could not terminate job: 3: No such process

84 Jul 4 08:14:05 com.apple.WebKit.Networking.UUID: Exited with code: 1

85 Jul 4 09:10:14 com.symantec.errorreporting.periodic-agent: Exited with code: 70

86

87 Loaded kernel extensions

88

89 com.symantec.kext.SymAPComm (12.7.1f4)

90 com.symantec.kext.filesecurity (12.7f4)

91 com.symantec.kext.fw (5.3.1f4)

92 com.symantec.kext.internetSecurity (5.4f4)

93 com.symantec.kext.ips (3.10.2f23)

94 com.symantec.kext.pf (5.7.1f4)

95

96 Agent services loaded

97

98 InstallMac.download

99 - status: 2

100 InstallMac.ltvbit

101 - status: 2

102 InstallMac.update

103 com.symantec.errorreporting.periodic-agent

104 - status: 70

105 com.symantec.nis.application

106 com.symantec.uiagent.application

107

108 User login items

109

110 iTunesHelper

111 - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

112 Fitbit Connect Menubar Helper

113 - /Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app

114 InKeepr

115 - /Applications/InKeepr.app

116

117 Safari extensions

118

119 Norton Internet Security

120 - com.symantec.NortonInternetSecurityBF

121 Oliverto

122 - com.oliverto.safari

123 Omnibar

124 - com.genieo.safari

125

126 Restricted files: 507

127

128 Contents of /Library/LaunchAgents/com.symantec.errorreporter-periodicagent.plist

129 - mod date: Jun 21 08:28:39 2014

130 - size (B): 1346

131 - checksum: 4114131047

132

133 <?xml version="1.0" encoding="UTF-8"?>

134 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

135 <plist version="1.0">

136 <dict>

137 <key>Disabled</key>

138 <false/>

139 <key>Label</key>

140 <string>com.symantec.errorreporting.periodic-agent</string>

141 <key>Nice</key>

142 <integer>10</integer>

143 <key>LowPriorityIO</key>

144 <true/>

145 <key>RunAtLoad</key>

146 <true/>

147 <key>StartInterval</key>

148 <integer>86400</integer>

149 <key>StartCalendarInterval</key>

150 <array>

151 <dict>

152 <key>Minute</key>

153 <integer>34</integer>

154 <key>Hour</key>

155 <integer>16</integer>

156 <key>Weekday</key>

157 <integer>5</integer>

158

159 ...and 28 more line(s)

160

161 Contents of /Library/LaunchAgents/com.symantec.nis.application.plist

162 - mod date: Sep 18 21:14:57 2013

163 - size (B): 569

164 - checksum: 4000086316

165

166 <?xml version="1.0" encoding="UTF-8"?>

167 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

168 <plist version="1.0">

169 <dict>

170 <key>Label</key>

171 <string>com.symantec.nis.application</string>

172 <key>RunAtLoad</key>

173 <false/>

174 <key>QueueDirectories</key>

175 <array>

176 <string>/Library/Application Support/Symantec/NisLaunch</string>

177 </array>

178 <key>ProgramArguments</key>

179 <array>

180 <string>/Applications/Symantec Solutions/Norton Internet Security.app/Contents/MacOS/Norton Internet Security</string>

181 </array>

182 </dict>

183 </plist>

184

185 Contents of /Library/LaunchAgents/com.symantec.uiagent.application.plist

186 - mod date: Jan 16 15:27:39 2013

187 - size (B): 476

188 - checksum: 2715641560

189

190 <?xml version="1.0" encoding="UTF-8"?>

191 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

192 <plist version="1.0">

193 <dict>

194 <key>KeepAlive</key>

195 <true/>

196 <key>Label</key>

197 <string>com.symantec.uiagent.application</string>

198 <key>ProgramArguments</key>

199 <array>

200 <string>/Library/Application Support/Symantec/SymUIAgent/SymUIAgent.app/Contents/MacOS/SymUIAgent</string>

201 </array>

202 <key>RunAtLoad</key>

203 <true/>

204 </dict>

205 </plist>

206

207 Contents of /Library/LaunchDaemons/com.fitbit.galileod.plist

208 - mod date: Oct 22 04:34:04 2013

209 - size (B): 1161

210 - checksum: 333804614

211

212 <?xml version="1.0" encoding="UTF-8"?>

213 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

214 <plist version="1.0">

215 <dict>

216 <key>Program</key>

217 <string>/usr/local/bin/galileod</string>

218 <key>ProgramArguments</key>

219 <array>

220 <string>/usr/local/bin/galileod</string>

221 </array>

222 <key>Label</key>

223 <string>com.fitbit.galileod</string>

224 <key>UserName</key>

225 <string>root</string>

226 <key>GroupName</key>

227 <string>daemon</string>

228 <key>InitGroups</key>

229 <true/>

230 <key>OnDemand</key>

231 <false/>

232 <key>ServiceIPC</key>

233 <true/>

234 <key>Sockets</key>

235 <dict>

236 <key>UserClients</key>

237

238 ...and 27 more line(s)

239

240 Contents of /Library/LaunchDaemons/com.symantec.deepsight-extractor.plist

241 - mod date: Jan 24 04:06:24 2013

242 - size (B): 1097

243 - checksum: 27990138

244

245 <?xml version="1.0" encoding="UTF-8"?>

246 <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

247 <plist version="1.0">

248 <dict>

249 <key>Disabled</key>

250 <true/>

251 <key>Label</key>

252 <string>com.symantec.deepsight-extractor</string>

253 <key>OnDemand</key>

254 <true/>

255 <key>KeepAlive</key>

256 <dict>

257 <key>NetworkState</key>

258 <true/>

259 </dict>

260 <key>RunAtLoad</key>

261 <true/>

262 <key>LowPriorityIO</key>

263 <true/>

264 <key>Nice</key>

265 <integer>10</integer>

266 <key>StandardOutPath</key>

267 <string>/dev/null</string>

268 <key>StandardErrorPath</key>

269 <string>/Library/Application Support/Symantec/DeepSight/errors.log</string>

270

271 ...and 13 more line(s)

272

273 Contents of /Library/LaunchDaemons/com.symantec.errorreporter-periodic.plist

274 - mod date: Jun 21 08:28:39 2014

275 - size (B): 1414

276 - checksum: 3751661724

277

278 <?xml version="1.0" encoding="UTF-8"?>

279 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

280 <plist version="1.0">

281 <dict>

282 <key>Disabled</key>

283 <false/>

284 <key>Label</key>

285 <string>com.symantec.errorreporting.periodic</string>

286 <key>Nice</key>

287 <integer>10</integer>

288 <key>LowPriorityIO</key>

289 <true/>

290 <key>RunAtLoad</key>

291 <false/>

292 <key>StartInterval</key>

293 <integer>43200</integer>

294 <key>StartCalendarInterval</key>

295 <array>

296 <dict>

297 <key>Minute</key>

298 <integer>34</integer>

299 <key>Hour</key>

300 <integer>12</integer>

301 <key>Weekday</key>

302 <integer>5</integer>

303

304 ...and 30 more line(s)

305

306 Contents of /Library/LaunchDaemons/com.symantec.liveupdate.daemon.ondemand.plist

307 - mod date: Sep 23 03:31:18 2014

308 - size (B): 783

309 - checksum: 2394746304

310

311 <?xml version="1.0" encoding="UTF-8"?>

312 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

313 <plist version="1.0">

314 <dict>

315 <key>KeepAlive</key>

316 <false/>

317 <key>Label</key>

318 <string>com.symantec.liveupdate.daemon.ondemand</string>

319 <key>ProgramArguments</key>

320 <array>

321 <string>/Library/Application Support/Symantec/LiveUpdate/LiveUpdateDaemon.bundle/Contents/MacOS/LiveUpdateDa emon</string>

322 </array>

323 <key>TimeOut</key>

324 <integer>15</integer>

325 <key>Sockets</key>

326 <dict>

327 <key>DaemonSocket</key>

328 <dict>

329 <key>SockPathMode</key>

330 <integer>49663</integer>

331 <key>SockPathName</key>

332 <string>/private/tmp/com.symantec.liveupdate.daemonport</string>

333 </dict>

334 </dict>

335 <key>EnableTransactions</key>

336

337 ...and 3 more line(s)

338

339 Contents of /Library/LaunchDaemons/com.symantec.liveupdate.daemon.plist

340 - mod date: Sep 23 03:31:18 2014

341 - size (B): 535

342 - checksum: 4073930787

343

344 <?xml version="1.0" encoding="UTF-8"?>

345 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

346 <plist version="1.0">

347 <dict>

348 <key>KeepAlive</key>

349 <false/>

350 <key>RunAtLoad</key>

351 <true/>

352 <key>Label</key>

353 <string>com.symantec.liveupdate.daemon</string>

354 <key>ProgramArguments</key>

355 <array>

356 <string>/Library/Application Support/Symantec/LiveUpdate/LUTool</string>

357 </array>

358 <key>StartInterval</key>

359 <integer>7200</integer>

360 <key>TimeOut</key>

361 <integer>15</integer>

362 </dict>

363 </plist>

364

365 Contents of /Library/LaunchDaemons/com.symantec.nav.migrateqtf.plist

366 - mod date: Sep 25 18:39:50 2013

367 - size (B): 601

368 - checksum: 1567806071

369

370 <?xml version="1.0" encoding="UTF-8"?>

371 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

372 <plist version="1.0">

373 <dict>

374 <key>KeepAlive</key>

375 <false/>

376 <key>RunAtLoad</key>

377 <true/>

378 <key>Label</key>

379 <string>com.symantec.nav.migrateqtf</string>

380 <key>ProgramArguments</key>

381 <array>

382 <string>/usr/bin/MigrateQTF</string>

383 </array>

384 <key>StartInterval</key>

385 <integer>300</integer>

386 <key>TimeOut</key>

387 <integer>15</integer>

388 </dict>

389 </plist>

390

391 Contents of /Library/LaunchDaemons/com.symantec.sharedsettings.plist

392 - mod date: Sep 19 00:49:47 2014

393 - size (B): 495

394 - checksum: 2142494329

395

396 <?xml version="1.0" encoding="UTF-8"?>

397 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

398 <plist version="1.0">

399 <dict>

400 <key>KeepAlive</key>

401 <false/>

402 <key>Label</key>

403 <string>com.symantec.sharedsettings</string>

404 <key>MachServices</key>

405 <dict>

406 <key>com.symantec.sharedsettings</key>

407 <true/>

408 </dict>

409 <key>Program</key>

410 <string>/Library/PrivateFrameworks/SymSharedSettings.framework/Tools/SymSharedS ettingsd</string>

411 </dict>

412 </plist>

413

414 Contents of /Library/LaunchDaemons/com.symantec.symdaemon.plist

415 - mod date: Sep 17 02:12:08 2014

416 - size (B): 550

417 - checksum: 513030552

418

419 <?xml version="1.0" encoding="UTF-8"?>

420 <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

421 <plist version="1.0">

422 <dict>

423 <key>Label</key>

424 <string>com.symantec.symdaemon</string>

425 <key>OnDemand</key>

426 <false/>

427 <key>KeepAlive</key>

428 <dict>

429 <key>SuccessfulExit</key>

430 <false/>

431 </dict>

432 <key>RunAtLoad</key>

433 <true/>

434 <key>ProgramArguments</key>

435 <array>

436 <string>/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/MacOS/SymDaemon</string>

437 </array>

438 </dict>

439 </plist>

440

441 Contents of Library/LaunchAgents/InstallMac.download.plist

442 - mod date: Jun 26 07:40:54 2015

443 - size (B): 837

444 - checksum: 3000687947

445

446 <?xml version="1.0" encoding="UTF-8"?>

447 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

448 <plist version="1.0">

449 <dict>

450 <key>Label</key>

451 <string>InstallMac.download</string>

452 <key>ProgramArguments</key>

453 <array>

454 <string>/Users/USER/Library/Application Support/InstallMac/InstallMac.app/Contents/MacOS/AppDS</string>

455 <string>-trigger</string>

456 <string>download</string>

457 <string>-isDev</string>

458 <string>0</string>

459 <string>-installVersion</string>

460 <string>18324</string>

461 <string>-firstAppId</string>

462 <string>1431332764335608</string>

463 <string>-identity</string>

464 <string>InstallMac</string>

465 </array>

466 <key>WatchPaths</key>

467 <array>

468 <string>/Users/USER/Downloads</string>

469 </array>

470 <key>isAllowToSuggest</key>

471

472 ...and 3 more line(s)

473

474 Contents of Library/LaunchAgents/InstallMac.ltvbit.plist

475 - mod date: Jun 26 07:40:54 2015

476 - size (B): 826

477 - checksum: 1810381905

478

479 <?xml version="1.0" encoding="UTF-8"?>

480 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

481 <plist version="1.0">

482 <dict>

483 <key>Label</key>

484 <string>InstallMac.ltvbit</string>

485 <key>ProgramArguments</key>

486 <array>

487 <string>/Users/USER/Library/Application Support/InstallMac/InstallMac.app/Contents/MacOS/AppDS</string>

488 <string>-trigger</string>

489 <string>ltvbit</string>

490 <string>-isDev</string>

491 <string>0</string>

492 <string>-installVersion</string>

493 <string>18324</string>

494 <string>-firstAppId</string>

495 <string>1431332764335608</string>

496 <string>-identity</string>

497 <string>InstallMac</string>

498 </array>

499 <key>StartCalendarInterval</key>

500 <dict>

501 <key>Hour</key>

502 <integer>4</integer>

503 <key>Minute</key>

504

505 ...and 4 more line(s)

506

507 Contents of Library/LaunchAgents/InstallMac.update.plist

508 - mod date: Jun 26 07:40:55 2015

509 - size (B): 857

510 - checksum: 1838467049

511

512 <?xml version="1.0" encoding="UTF-8"?>

513 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

514 <plist version="1.0">

515 <dict>

516 <key>Label</key>

517 <string>InstallMac.update</string>

518 <key>ProgramArguments</key>

519 <array>

520 <string>/Users/USER/Library/Application Support/InstallMac/InstallMac.app/Contents/MacOS/AppDS</string>

521 <string>-trigger</string>

522 <string>update</string>

523 <string>-isDev</string>

524 <string>0</string>

525 <string>-installVersion</string>

526 <string>18324</string>

527 <string>-firstAppId</string>

528 <string>1431332764335608</string>

529 <string>-identity</string>

530 <string>InstallMac</string>

531 </array>

532 <key>RunAtLoad</key>

533 <true/>

534 <key>StartCalendarInterval</key>

535 <dict>

536 <key>Hour</key>

537

538 ...and 6 more line(s)

539

540 Extensions

541

542 /Library/Extensions/FileSecurity.kext

543 - com.symantec.kext.filesecurity

544 /Library/Extensions/SymAPComm.kext

545 - com.symantec.kext.SymAPComm

546 /Library/Extensions/SymFirewall.kext

547 - com.symantec.kext.fw

548 /Library/Extensions/SymIPS.kext

549 - com.symantec.kext.ips

550 /Library/Extensions/SymInternetSecurity.kext

551 - com.symantec.kext.internetSecurity

552 /Library/Extensions/SymPersonalFirewall.kext

553 - com.symantec.kext.pf

554

555 Applications

556

557 /Applications/Big Fish Launcher Installer.app

558 - com.BigFishGames.F7315T2L1

559 /Applications/Brickshooter Egypt.app

560 - com.playrix.Brickshooter_Egypt

561 /Applications/Fishdom Harvest Splash.app

562 - com.playrix.Fishdom_Harvest_Splash

563 /Applications/InstallMac/Reset Search.app

564 - com.dshovev.AppDS

565 /Applications/Island Tribe 4.app

566 - com.BigFishGames.F7484T2L1

567 /Applications/Supermarket Management 2.app

568 - com.BigFishGames.F6267T2L1

569 /Applications/Symantec Solutions/LiveUpdate.app

570 - com.symantec.LiveUpdateApplication

571 /Applications/Symantec Solutions/Norton AntiVirus.app

572 - com.symantec.nortonantivirus

573 /Applications/Symantec Solutions/Norton Firewall.app

574 - com.symantec.nortonfirewall

575 /Applications/Symantec Solutions/Norton Identity.app

576 - com.symantec.nortonconfidential

577 /Applications/Symantec Solutions/Norton Internet Security.app

578 - com.symantec.nis.launcher

579 /Applications/Symantec Solutions/Symantec Uninstaller.app

580 - com.symantec.uninstaller

581 /Applications/World of Zellians.app

582 - com.BigFishGames.F5225T2L1

583 /Library/Application Support/Symantec/Assistants/Symantec Setup Assistant.app

584 - com.symantec.setupassist.app

585 /Library/Application Support/Symantec/SymUIAgent/SymUIAgent.app

586 - com.symantec.uiagent.application

587 /Library/Printers/hp/Fax/fax.backend

588 - com.hp.fax

589 /Library/Printers/hp/Fax/rastertofax.filter

590 - com.hp.rastertofax

591 /Library/Printers/hp/cups/filters/commandtohp.filter

592 - com.hp.print.cups.filter.commandtohp

593 /Library/Printers/hp/cups/filters/pdftopdf.filter

594 - com.hp.print.cups.filter.pdftopdf

595 /Library/Printers/hp/cups/tools/autosetup.tool

596 - com.hp.print.autosetup

597 /Users/USER/Library/Application Support/InstallMac/InstallMac.app

598 - com.dshovev.AppDS

599

600 PrefPane

601

602 /Library/PreferencePanes/Flash Player.prefPane

603 - com.adobe.flashplayerpreferences

604 /Library/PreferencePanes/SymantecQuickMenu.prefPane

605 - com.symantec.quickmenu.prefpane

606

607 Bundles

608

609 /Library/Internet Plug-Ins/Flash Player.plugin

610 - com.macromedia.Flash Player.plugin

611 /Library/Internet Plug-Ins/NortonInternetSecurityBF.plugin

612 - com.symantec.NortonInternetSecurityBF

613

614 Library paths

615

616 /Library/Application Support/Symantec/LiveUpdate/LUMicroDefs2.dylib

617 /Library/Application Support/Symantec/LiveUpdate/LUMicroDefs25.dylib

618 /Library/Application Support/Symantec/WebFraud/libshastacomm.dylib

619 /Library/Application Support/Symantec/WebFraud/libsymwebfraudutils.dylib

620 /Library/PrivateFrameworks/SymLicensing.framework/Versions/A/Resources/LMUI.dyl ib

621 /usr/local/lib/libecomlodr.dylib

622 /usr/local/ssl/lib/libcrypto.1.0.0.dylib

623 /usr/local/ssl/lib/libssl.1.0.0.dylib

624

625 Installations

626

627 SymantecSharedComponents.English: 6/25/15, 5:13 AM

628 SymLicensing.English: 6/25/15, 5:13 AM

629 SymLicensing: 6/25/15, 5:13 AM

630 Adobe Flash Player: 6/24/15, 5:42 AM

631 Adobe Flash Player: 5/30/15, 8:28 PM

632

633 Elapsed time (sec): 191

Jul 4, 2015 12:06 PM in response to gemini52472

Referring to the instructions I posted earlier in this thread, in your case "something" is "InstallMac," and the name of the application you have to delete is "InKeepr." You have two Safari extensions, both of which are malicious.


Besides the malware, you installed the worthless Symantec "anti-virus" product.

Remove the Norton/Symantec product by following these instructions. If you have a different version of the product, the procedure may be different.

Back up all data before making any changes. Never install any commercial "anti-virus" product again.

Jul 7, 2015 4:12 AM in response to taboyd28

I made the mistake of installing this shady application too. Go to disk utilities and open activity monitor. Within 30 seconds under the tab "cpu" you should see innkeepr pop up in the queue. Click on it then select quit. Once done open applications in finder and choose move to trash for the innkeeper application. Empty trash and rid the village of the wretched beast that is innkeeper.

Tried this no luck.

Go to adwaremedic.com and download the excellent free program Adware Medic. Install and run it. It has recently been updated to recognize Inkeepr.


No luck

Found it in under energy under activity monitor, thought i got it no luck.

No luck

Re: Downloaded something called InKeepr and it is impossible to remove from my Mac, please help. There is nothing out there about this!in response to ychirea1

1 Start time: 09:52:02 07/04/15

2

3 Revision: 1325

4

5 Model Identifier: MacBookAir6,2

6 Memory: 4 GB

7 System Version: OS X 10.9.5 (13F1077)

8 Kernel Version: Darwin 13.4.0

9 Time since boot: 8 days 2:20

10

11 Root access: No

12

13 USB

14

15 Fitbit Base Station (Fitbit Inc.)

16

17 DNS: 75.75.75.75

18

19 Diagnostic reports

20

21 2015-06-12 SymDaemon crash

22 2015-06-13 SymUIAgent crash

23 2015-06-14 Dock crash

24 2015-06-27 AppDS crash

25 2015-07-02 helpd crash

26

27 Kernel log

28

29 Jun 28 10:08:02 SMC::smcHandleInterruptEvent WARNING status=0x0 (0x20 not set) notif=0x0

30

31 System log

32

33 Jul 3 11:54:17 parentalcontrolsd: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream

34 Jul 3 12:12:28 airportd: _doAutoJoin: Already associated to “HOME-9E42”. Bailing on auto-join.

35 Jul 3 12:14:31 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

36 Jul 3 13:11:43 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

37 Jul 3 14:13:11 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

38 Jul 3 14:55:55 parentalcontrolsd: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream

39 Jul 3 15:12:24 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

40 Jul 3 16:14:35 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

41 Jul 3 17:10:09 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

42 Jul 3 18:15:36 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

43 Jul 3 18:40:45 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

44 Jul 3 19:16:22 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

45 Jul 3 19:37:45 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

46 Jul 3 19:40:01 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

47 Jul 4 06:09:09 airportd: _doAutoJoin: Already associated to “HOME-9E42”. Bailing on auto-join.

48 Jul 4 06:09:13 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

49 Jul 4 06:10:44 netbiosd: Unable to start NetBIOS name service:

50 Jul 4 06:31:27 parentalcontrolsd: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream

51 Jul 4 07:11:23 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

52 Jul 4 08:08:18 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

53 Jul 4 08:36:13 Symantec Daemon: Could not send a submission to Symantec because it failed to transmit.

54 Jul 4 09:10:14 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

55 Jul 4 09:25:58 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

56 Jul 4 09:26:29 com.apple.CrashReporter.ACRRDaemonPlugin: Submission failed with the launch daemon: (null)

57 Jul 4 09:40:39 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

58

59 launchd log

60

61 Jul 2 03:40:07 com.apple.WebKit.Networking.UUID: Exited with code: 1

62 Jul 2 03:40:07 com.apple.WebKit.Plugin.64.UUID: Exited with code: 1

63 Jul 2 04:00:10 com.symantec.errorreporting.periodic: Exited with code: 70

64 Jul 2 05:03:07 com.symantec.errorreporting.periodic-agent: Exited with code: 70

65 Jul 2 17:32:43 com.symantec.errorreporting.periodic: Exited with code: 70

66 Jul 3 07:54:13 com.symantec.errorreporting.periodic-agent: Exited with code: 70

67 Jul 3 09:01:41 com.symantec.errorreporting.periodic: Exited with code: 70

68 Jul 3 10:04:38 com.symantec.errorreporting.periodic-agent: Exited with code: 70

69 Jul 3 11:01:34 com.symantec.errorreporting.periodic: Exited with code: 70

70 Jul 3 12:14:31 com.symantec.errorreporting.periodic-agent: Exited with code: 70

71 Jul 3 13:11:43 com.symantec.errorreporting.periodic: Exited with code: 70

72 Jul 3 14:13:11 com.symantec.errorreporting.periodic-agent: Exited with code: 70

73 Jul 3 15:12:24 com.symantec.errorreporting.periodic: Exited with code: 70

74 Jul 3 16:14:35 com.symantec.errorreporting.periodic-agent: Exited with code: 70

75 Jul 3 17:10:09 com.symantec.errorreporting.periodic: Exited with code: 70

76 Jul 3 18:15:36 com.symantec.errorreporting.periodic-agent: Exited with code: 70

77 Jul 3 19:37:45 com.symantec.errorreporting.periodic: Exited with code: 70

78 Jul 4 06:10:46 com.apple.qtkitserver: Could not terminate job: 3: No such process

79 Jul 4 06:10:46 com.apple.WebKit.WebContent.UUID: Could not terminate job: 3: No such process

80 Jul 4 06:10:46 com.apple.WebKit.Networking.UUID: Exited with code: 1

81 Jul 4 07:11:23 com.symantec.errorreporting.periodic-agent: Exited with code: 70

82 Jul 4 08:08:18 com.symantec.errorreporting.periodic: Exited with code: 70

83 Jul 4 08:14:05 com.apple.WebKit.WebContent.UUID: Could not terminate job: 3: No such process

84 Jul 4 08:14:05 com.apple.WebKit.Networking.UUID: Exited with code: 1

85 Jul 4 09:10:14 com.symantec.errorreporting.periodic-agent: Exited with code: 70

86

87 Loaded kernel extensions

88

89 com.symantec.kext.SymAPComm (12.7.1f4)

90 com.symantec.kext.filesecurity (12.7f4)

91 com.symantec.kext.fw (5.3.1f4)

92 com.symantec.kext.internetSecurity (5.4f4)

93 com.symantec.kext.ips (3.10.2f23)

94 com.symantec.kext.pf (5.7.1f4)

95

96 Agent services loaded

97

98 InstallMac.download

99 - status: 2

100 InstallMac.ltvbit

101 - status: 2

102 InstallMac.update

103 com.symantec.errorreporting.periodic-agent

104 - status: 70

105 com.symantec.nis.application

106 com.symantec.uiagent.application

107

108 User login items

109

110 iTunesHelper

111 - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

112 Fitbit Connect Menubar Helper

113 - /Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app

114 InKeepr

115 - /Applications/InKeepr.app

116

117 Safari extensions

118

119 Norton Internet Security

120 - com.symantec.NortonInternetSecurityBF

121 Oliverto

122 - com.oliverto.safari

123 Omnibar

124 - com.genieo.safari

125

126 Restricted files: 507

127

128 Contents of /Library/LaunchAgents/com.symantec.errorreporter-periodicagent.plist

129 - mod date: Jun 21 08:28:39 2014

130 - size (B): 1346

131 - checksum: 4114131047

132

133 <?xml version="1.0" encoding="UTF-8"?>

134 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

135 <plist version="1.0">

136 <dict>

137 <key>Disabled</key>

138 <false/>

139 <key>Label</key>

140 <string>com.symantec.errorreporting.periodic-agent</string>

141 <key>Nice</key>

142 <integer>10</integer>

143 <key>LowPriorityIO</key>

144 <true/>

145 <key>RunAtLoad</key>

146 <true/>

147 <key>StartInterval</key>

148 <integer>86400</integer>

149 <key>StartCalendarInterval</key>

150 <array>

151 <dict>

152 <key>Minute</key>

153 <integer>34</integer>

154 <key>Hour</key>

155 <integer>16</integer>

156 <key>Weekday</key>

157 <integer>5</integer>

158

159 ...and 28 more line(s)

160

161 Contents of /Library/LaunchAgents/com.symantec.nis.application.plist

162 - mod date: Sep 18 21:14:57 2013

163 - size (B): 569

164 - checksum: 4000086316

165

166 <?xml version="1.0" encoding="UTF-8"?>

167 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

168 <plist version="1.0">

169 <dict>

170 <key>Label</key>

171 <string>com.symantec.nis.application</string>

172 <key>RunAtLoad</key>

173 <false/>

174 <key>QueueDirectories</key>

175 <array>

176 <string>/Library/Application Support/Symantec/NisLaunch</string>

177 </array>

178 <key>ProgramArguments</key>

179 <array>

180 <string>/Applications/Symantec Solutions/Norton Internet Security.app/Contents/MacOS/Norton Internet Security</string>

181 </array>

182 </dict>

183 </plist>

184

185 Contents of /Library/LaunchAgents/com.symantec.uiagent.application.plist

186 - mod date: Jan 16 15:27:39 2013

187 - size (B): 476

188 - checksum: 2715641560

189

190 <?xml version="1.0" encoding="UTF-8"?>

191 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

192 <plist version="1.0">

193 <dict>

194 <key>KeepAlive</key>

195 <true/>

196 <key>Label</key>

197 <string>com.symantec.uiagent.application</string>

198 <key>ProgramArguments</key>

199 <array>

200 <string>/Library/Application Support/Symantec/SymUIAgent/SymUIAgent.app/Contents/MacOS/SymUIAgent</string>

201 </array>

202 <key>RunAtLoad</key>

203 <true/>

204 </dict>

205 </plist>

206

207 Contents of /Library/LaunchDaemons/com.fitbit.galileod.plist

208 - mod date: Oct 22 04:34:04 2013

209 - size (B): 1161

210 - checksum: 333804614

211

212 <?xml version="1.0" encoding="UTF-8"?>

213 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

214 <plist version="1.0">

215 <dict>

216 <key>Program</key>

217 <string>/usr/local/bin/galileod</string>

218 <key>ProgramArguments</key>

219 <array>

220 <string>/usr/local/bin/galileod</string>

221 </array>

222 <key>Label</key>

223 <string>com.fitbit.galileod</string>

224 <key>UserName</key>

225 <string>root</string>

226 <key>GroupName</key>

227 <string>daemon</string>

228 <key>InitGroups</key>

229 <true/>

230 <key>OnDemand</key>

231 <false/>

232 <key>ServiceIPC</key>

233 <true/>

234 <key>Sockets</key>

235 <dict>

236 <key>UserClients</key>

237

238 ...and 27 more line(s)

239

240 Contents of /Library/LaunchDaemons/com.symantec.deepsight-extractor.plist

241 - mod date: Jan 24 04:06:24 2013

242 - size (B): 1097

243 - checksum: 27990138

244

245 <?xml version="1.0" encoding="UTF-8"?>

246 <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

247 <plist version="1.0">

248 <dict>

249 <key>Disabled</key>

250 <true/>

251 <key>Label</key>

252 <string>com.symantec.deepsight-extractor</string>

253 <key>OnDemand</key>

254 <true/>

255 <key>KeepAlive</key>

256 <dict>

257 <key>NetworkState</key>

258 <true/>

259 </dict>

260 <key>RunAtLoad</key>

261 <true/>

262 <key>LowPriorityIO</key>

263 <true/>

264 <key>Nice</key>

265 <integer>10</integer>

266 <key>StandardOutPath</key>

267 <string>/dev/null</string>

268 <key>StandardErrorPath</key>

269 <string>/Library/Application Support/Symantec/DeepSight/errors.log</string>

270

271 ...and 13 more line(s)

272

273 Contents of /Library/LaunchDaemons/com.symantec.errorreporter-periodic.plist

274 - mod date: Jun 21 08:28:39 2014

275 - size (B): 1414

276 - checksum: 3751661724

277

278 <?xml version="1.0" encoding="UTF-8"?>

279 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

280 <plist version="1.0">

281 <dict>

282 <key>Disabled</key>

283 <false/>

284 <key>Label</key>

285 <string>com.symantec.errorreporting.periodic</string>

286 <key>Nice</key>

287 <integer>10</integer>

288 <key>LowPriorityIO</key>

289 <true/>

290 <key>RunAtLoad</key>

291 <false/>

292 <key>StartInterval</key>

293 <integer>43200</integer>

294 <key>StartCalendarInterval</key>

295 <array>

296 <dict>

297 <key>Minute</key>

298 <integer>34</integer>

299 <key>Hour</key>

300 <integer>12</integer>

301 <key>Weekday</key>

302 <integer>5</integer>

303

304 ...and 30 more line(s)

305

306 Contents of /Library/LaunchDaemons/com.symantec.liveupdate.daemon.ondemand.plist

307 - mod date: Sep 23 03:31:18 2014

308 - size (B): 783

309 - checksum: 2394746304

310

311 <?xml version="1.0" encoding="UTF-8"?>

312 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

313 <plist version="1.0">

314 <dict>

315 <key>KeepAlive</key>

316 <false/>

317 <key>Label</key>

318 <string>com.symantec.liveupdate.daemon.ondemand</string>

319 <key>ProgramArguments</key>

320 <array>

321 <string>/Library/Application Support/Symantec/LiveUpdate/LiveUpdateDaemon.bundle/Contents/MacOS/LiveUpdateDa emon</string>

322 </array>

323 <key>TimeOut</key>

324 <integer>15</integer>

325 <key>Sockets</key>

326 <dict>

327 <key>DaemonSocket</key>

328 <dict>

329 <key>SockPathMode</key>

330 <integer>49663</integer>

331 <key>SockPathName</key>

332 <string>/private/tmp/com.symantec.liveupdate.daemonport</string>

333 </dict>

334 </dict>

335 <key>EnableTransactions</key>

336

337 ...and 3 more line(s)

338

339 Contents of /Library/LaunchDaemons/com.symantec.liveupdate.daemon.plist

340 - mod date: Sep 23 03:31:18 2014

341 - size (B): 535

342 - checksum: 4073930787

343

344 <?xml version="1.0" encoding="UTF-8"?>

345 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

346 <plist version="1.0">

347 <dict>

348 <key>KeepAlive</key>

349 <false/>

350 <key>RunAtLoad</key>

351 <true/>

352 <key>Label</key>

353 <string>com.symantec.liveupdate.daemon</string>

354 <key>ProgramArguments</key>

355 <array>

356 <string>/Library/Application Support/Symantec/LiveUpdate/LUTool</string>

357 </array>

358 <key>StartInterval</key>

359 <integer>7200</integer>

360 <key>TimeOut</key>

361 <integer>15</integer>

362 </dict>

363 </plist>

364

365 Contents of /Library/LaunchDaemons/com.symantec.nav.migrateqtf.plist

366 - mod date: Sep 25 18:39:50 2013

367 - size (B): 601

368 - checksum: 1567806071

369

370 <?xml version="1.0" encoding="UTF-8"?>

371 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

372 <plist version="1.0">

373 <dict>

374 <key>KeepAlive</key>

375 <false/>

376 <key>RunAtLoad</key>

377 <true/>

378 <key>Label</key>

379 <string>com.symantec.nav.migrateqtf</string>

380 <key>ProgramArguments</key>

381 <array>

382 <string>/usr/bin/MigrateQTF</string>

383 </array>

384 <key>StartInterval</key>

385 <integer>300</integer>

386 <key>TimeOut</key>

387 <integer>15</integer>

388 </dict>

389 </plist>

390

391 Contents of /Library/LaunchDaemons/com.symantec.sharedsettings.plist

392 - mod date: Sep 19 00:49:47 2014

393 - size (B): 495

394 - checksum: 2142494329

395

396 <?xml version="1.0" encoding="UTF-8"?>

397 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

398 <plist version="1.0">

399 <dict>

400 <key>KeepAlive</key>

401 <false/>

402 <key>Label</key>

403 <string>com.symantec.sharedsettings</string>

404 <key>MachServices</key>

405 <dict>

406 <key>com.symantec.sharedsettings</key>

407 <true/>

408 </dict>

409 <key>Program</key>

410 <string>/Library/PrivateFrameworks/SymSharedSettings.framework/Tools/SymSharedS ettingsd</string>

411 </dict>

412 </plist>

413

414 Contents of /Library/LaunchDaemons/com.symantec.symdaemon.plist

415 - mod date: Sep 17 02:12:08 2014

416 - size (B): 550

417 - checksum: 513030552

418

419 <?xml version="1.0" encoding="UTF-8"?>

420 <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

421 <plist version="1.0">

422 <dict>

423 <key>Label</key>

424 <string>com.symantec.symdaemon</string>

425 <key>OnDemand</key>

426 <false/>

427 <key>KeepAlive</key>

428 <dict>

429 <key>SuccessfulExit</key>

430 <false/>

431 </dict>

432 <key>RunAtLoad</key>

433 <true/>

434 <key>ProgramArguments</key>

435 <array>

436 <string>/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/MacOS/SymDaemon</string>

437 </array>

438 </dict>

439 </plist>

440

441 Contents of Library/LaunchAgents/InstallMac.download.plist

442 - mod date: Jun 26 07:40:54 2015

443 - size (B): 837

444 - checksum: 3000687947

445

446 <?xml version="1.0" encoding="UTF-8"?>

447 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

448 <plist version="1.0">

449 <dict>

450 <key>Label</key>

451 <string>InstallMac.download</string>

452 <key>ProgramArguments</key>

453 <array>

454 <string>/Users/USER/Library/Application Support/InstallMac/InstallMac.app/Contents/MacOS/AppDS</string>

455 <string>-trigger</string>

456 <string>download</string>

457 <string>-isDev</string>

458 <string>0</string>

459 <string>-installVersion</string>

460 <string>18324</string>

461 <string>-firstAppId</string>

462 <string>1431332764335608</string>

463 <string>-identity</string>

464 <string>InstallMac</string>

465 </array>

466 <key>WatchPaths</key>

467 <array>

468 <string>/Users/USER/Downloads</string>

469 </array>

470 <key>isAllowToSuggest</key>

471

472 ...and 3 more line(s)

473

474 Contents of Library/LaunchAgents/InstallMac.ltvbit.plist

475 - mod date: Jun 26 07:40:54 2015

476 - size (B): 826

477 - checksum: 1810381905

478

479 <?xml version="1.0" encoding="UTF-8"?>

480 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

481 <plist version="1.0">

482 <dict>

483 <key>Label</key>

484 <string>InstallMac.ltvbit</string>

485 <key>ProgramArguments</key>

486 <array>

487 <string>/Users/USER/Library/Application Support/InstallMac/InstallMac.app/Contents/MacOS/AppDS</string>

488 <string>-trigger</string>

489 <string>ltvbit</string>

490 <string>-isDev</string>

491 <string>0</string>

492 <string>-installVersion</string>

493 <string>18324</string>

494 <string>-firstAppId</string>

495 <string>1431332764335608</string>

496 <string>-identity</string>

497 <string>InstallMac</string>

498 </array>

499 <key>StartCalendarInterval</key>

500 <dict>

501 <key>Hour</key>

502 <integer>4</integer>

503 <key>Minute</key>

504

505 ...and 4 more line(s)

506

507 Contents of Library/LaunchAgents/InstallMac.update.plist

508 - mod date: Jun 26 07:40:55 2015

509 - size (B): 857

510 - checksum: 1838467049

511

512 <?xml version="1.0" encoding="UTF-8"?>

513 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

514 <plist version="1.0">

515 <dict>

516 <key>Label</key>

517 <string>InstallMac.update</string>

518 <key>ProgramArguments</key>

519 <array>

520 <string>/Users/USER/Library/Application Support/InstallMac/InstallMac.app/Contents/MacOS/AppDS</string>

521 <string>-trigger</string>

522 <string>update</string>

523 <string>-isDev</string>

524 <string>0</string>

525 <string>-installVersion</string>

526 <string>18324</string>

527 <string>-firstAppId</string>

528 <string>1431332764335608</string>

529 <string>-identity</string>

530 <string>InstallMac</string>

531 </array>

532 <key>RunAtLoad</key>

533 <true/>

534 <key>StartCalendarInterval</key>

535 <dict>

536 <key>Hour</key>

537

538 ...and 6 more line(s)

539

540 Extensions

541

542 /Library/Extensions/FileSecurity.kext

543 - com.symantec.kext.filesecurity

544 /Library/Extensions/SymAPComm.kext

545 - com.symantec.kext.SymAPComm

546 /Library/Extensions/SymFirewall.kext

547 - com.symantec.kext.fw

548 /Library/Extensions/SymIPS.kext

549 - com.symantec.kext.ips

550 /Library/Extensions/SymInternetSecurity.kext

551 - com.symantec.kext.internetSecurity

552 /Library/Extensions/SymPersonalFirewall.kext

553 - com.symantec.kext.pf

554

555 Applications

556

557 /Applications/Big Fish Launcher Installer.app

558 - com.BigFishGames.F7315T2L1

559 /Applications/Brickshooter Egypt.app

560 - com.playrix.Brickshooter_Egypt

561 /Applications/Fishdom Harvest Splash.app

562 - com.playrix.Fishdom_Harvest_Splash

563 /Applications/InstallMac/Reset Search.app

564 - com.dshovev.AppDS

565 /Applications/Island Tribe 4.app

566 - com.BigFishGames.F7484T2L1

567 /Applications/Supermarket Management 2.app

568 - com.BigFishGames.F6267T2L1

569 /Applications/Symantec Solutions/LiveUpdate.app

570 - com.symantec.LiveUpdateApplication

571 /Applications/Symantec Solutions/Norton AntiVirus.app

572 - com.symantec.nortonantivirus

573 /Applications/Symantec Solutions/Norton Firewall.app

574 - com.symantec.nortonfirewall

575 /Applications/Symantec Solutions/Norton Identity.app

576 - com.symantec.nortonconfidential

577 /Applications/Symantec Solutions/Norton Internet Security.app

578 - com.symantec.nis.launcher

579 /Applications/Symantec Solutions/Symantec Uninstaller.app

580 - com.symantec.uninstaller

581 /Applications/World of Zellians.app

582 - com.BigFishGames.F5225T2L1

583 /Library/Application Support/Symantec/Assistants/Symantec Setup Assistant.app

584 - com.symantec.setupassist.app

585 /Library/Application Support/Symantec/SymUIAgent/SymUIAgent.app

586 - com.symantec.uiagent.application

587 /Library/Printers/hp/Fax/fax.backend

588 - com.hp.fax

589 /Library/Printers/hp/Fax/rastertofax.filter

590 - com.hp.rastertofax

591 /Library/Printers/hp/cups/filters/commandtohp.filter

592 - com.hp.print.cups.filter.commandtohp

593 /Library/Printers/hp/cups/filters/pdftopdf.filter

594 - com.hp.print.cups.filter.pdftopdf

595 /Library/Printers/hp/cups/tools/autosetup.tool

596 - com.hp.print.autosetup

597 /Users/USER/Library/Application Support/InstallMac/InstallMac.app

598 - com.dshovev.AppDS

599

600 PrefPane

601

602 /Library/PreferencePanes/Flash Player.prefPane

603 - com.adobe.flashplayerpreferences

604 /Library/PreferencePanes/SymantecQuickMenu.prefPane

605 - com.symantec.quickmenu.prefpane

606

607 Bundles

608

609 /Library/Internet Plug-Ins/Flash Player.plugin

610 - com.macromedia.Flash Player.plugin

611 /Library/Internet Plug-Ins/NortonInternetSecurityBF.plugin

612 - com.symantec.NortonInternetSecurityBF

613

614 Library paths

615

616 /Library/Application Support/Symantec/LiveUpdate/LUMicroDefs2.dylib

617 /Library/Application Support/Symantec/LiveUpdate/LUMicroDefs25.dylib

618 /Library/Application Support/Symantec/WebFraud/libshastacomm.dylib

619 /Library/Application Support/Symantec/WebFraud/libsymwebfraudutils.dylib

620 /Library/PrivateFrameworks/SymLicensing.framework/Versions/A/Resources/LMUI.dyl ib

621 /usr/local/lib/libecomlodr.dylib

622 /usr/local/ssl/lib/libcrypto.1.0.0.dylib

623 /usr/local/ssl/lib/libssl.1.0.0.dylib

624

625 Installations

626

627 SymantecSharedComponents.English: 6/25/15, 5:13 AM

628 SymLicensing.English: 6/25/15, 5:13 AM

629 SymLicensing: 6/25/15, 5:13 AM

630 Adobe Flash Player: 6/24/15, 5:42 AM

631 Adobe Flash Player: 5/30/15, 8:28 PM

632

633 Elapsed time (sec): 191


I am computer challenged. I would have a better chance of figuring out how to make a maned space trip to Venus than trying this.


Please help an old man. The only sites I visit are Facebook (likely culprit), CO4x4.org, NWS weather site, and my mail. I am at wits end because this is bugging the bejeebers out of me.


Thank you in advance.

Jul 7, 2015 4:19 AM in response to taboyd28

I made the mistake of installing this shady application too. Go to disk utilities and open activity monitor. Within 30 seconds under the tab "cpu" you should see innkeepr pop up in the queue. Click on it then select quit. Once done open applications in finder and choose move to trash for the innkeeper application. Empty trash and rid the village of the wretched beast that is innkeeper.

Tried this no luck.

Go to adwaremedic.com and download the excellent free program Adware Medic. Install and run it. It has recently been updated to recognize Inkeepr.


No luck

Found it in under energy under activity monitor, thought i got it no luck.

No luck

Re: Downloaded something called InKeepr and it is impossible to remove from my Mac, please help. There is nothing out there about this!in response to ychirea1

1 Start time: 09:52:02 07/04/15

2

3 Revision: 1325

4

5 Model Identifier: MacBookAir6,2

6 Memory: 4 GB

7 System Version: OS X 10.9.5 (13F1077)

8 Kernel Version: Darwin 13.4.0

9 Time since boot: 8 days 2:20

10

11 Root access: No

12

13 USB

14

15 Fitbit Base Station (Fitbit Inc.)

16

17 DNS: 75.75.75.75

18

19 Diagnostic reports

20

21 2015-06-12 SymDaemon crash

22 2015-06-13 SymUIAgent crash

23 2015-06-14 Dock crash

24 2015-06-27 AppDS crash

25 2015-07-02 helpd crash

26

27 Kernel log

28

29 Jun 28 10:08:02 SMC::smcHandleInterruptEvent WARNING status=0x0 (0x20 not set) notif=0x0

30

31 System log

32

33 Jul 3 11:54:17 parentalcontrolsd: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream

34 Jul 3 12:12:28 airportd: _doAutoJoin: Already associated to “HOME-9E42”. Bailing on auto-join.

35 Jul 3 12:14:31 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

36 Jul 3 13:11:43 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

37 Jul 3 14:13:11 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

38 Jul 3 14:55:55 parentalcontrolsd: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream

39 Jul 3 15:12:24 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

40 Jul 3 16:14:35 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

41 Jul 3 17:10:09 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

42 Jul 3 18:15:36 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

43 Jul 3 18:40:45 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

44 Jul 3 19:16:22 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

45 Jul 3 19:37:45 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

46 Jul 3 19:40:01 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

47 Jul 4 06:09:09 airportd: _doAutoJoin: Already associated to “HOME-9E42”. Bailing on auto-join.

48 Jul 4 06:09:13 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

49 Jul 4 06:10:44 netbiosd: Unable to start NetBIOS name service:

50 Jul 4 06:31:27 parentalcontrolsd: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream

51 Jul 4 07:11:23 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

52 Jul 4 08:08:18 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

53 Jul 4 08:36:13 Symantec Daemon: Could not send a submission to Symantec because it failed to transmit.

54 Jul 4 09:10:14 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

55 Jul 4 09:25:58 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

56 Jul 4 09:26:29 com.apple.CrashReporter.ACRRDaemonPlugin: Submission failed with the launch daemon: (null)

57 Jul 4 09:40:39 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

58

59 launchd log

60

61 Jul 2 03:40:07 com.apple.WebKit.Networking.UUID: Exited with code: 1

62 Jul 2 03:40:07 com.apple.WebKit.Plugin.64.UUID: Exited with code: 1

63 Jul 2 04:00:10 com.symantec.errorreporting.periodic: Exited with code: 70

64 Jul 2 05:03:07 com.symantec.errorreporting.periodic-agent: Exited with code: 70

65 Jul 2 17:32:43 com.symantec.errorreporting.periodic: Exited with code: 70

66 Jul 3 07:54:13 com.symantec.errorreporting.periodic-agent: Exited with code: 70

67 Jul 3 09:01:41 com.symantec.errorreporting.periodic: Exited with code: 70

68 Jul 3 10:04:38 com.symantec.errorreporting.periodic-agent: Exited with code: 70

69 Jul 3 11:01:34 com.symantec.errorreporting.periodic: Exited with code: 70

70 Jul 3 12:14:31 com.symantec.errorreporting.periodic-agent: Exited with code: 70

71 Jul 3 13:11:43 com.symantec.errorreporting.periodic: Exited with code: 70

72 Jul 3 14:13:11 com.symantec.errorreporting.periodic-agent: Exited with code: 70

73 Jul 3 15:12:24 com.symantec.errorreporting.periodic: Exited with code: 70

74 Jul 3 16:14:35 com.symantec.errorreporting.periodic-agent: Exited with code: 70

75 Jul 3 17:10:09 com.symantec.errorreporting.periodic: Exited with code: 70

76 Jul 3 18:15:36 com.symantec.errorreporting.periodic-agent: Exited with code: 70

77 Jul 3 19:37:45 com.symantec.errorreporting.periodic: Exited with code: 70

78 Jul 4 06:10:46 com.apple.qtkitserver: Could not terminate job: 3: No such process

79 Jul 4 06:10:46 com.apple.WebKit.WebContent.UUID: Could not terminate job: 3: No such process

80 Jul 4 06:10:46 com.apple.WebKit.Networking.UUID: Exited with code: 1

81 Jul 4 07:11:23 com.symantec.errorreporting.periodic-agent: Exited with code: 70

82 Jul 4 08:08:18 com.symantec.errorreporting.periodic: Exited with code: 70

83 Jul 4 08:14:05 com.apple.WebKit.WebContent.UUID: Could not terminate job: 3: No such process

84 Jul 4 08:14:05 com.apple.WebKit.Networking.UUID: Exited with code: 1

85 Jul 4 09:10:14 com.symantec.errorreporting.periodic-agent: Exited with code: 70

86

87 Loaded kernel extensions

88

89 com.symantec.kext.SymAPComm (12.7.1f4)

90 com.symantec.kext.filesecurity (12.7f4)

91 com.symantec.kext.fw (5.3.1f4)

92 com.symantec.kext.internetSecurity (5.4f4)

93 com.symantec.kext.ips (3.10.2f23)

94 com.symantec.kext.pf (5.7.1f4)

95

96 Agent services loaded

97

98 InstallMac.download

99 - status: 2

100 InstallMac.ltvbit

101 - status: 2

102 InstallMac.update

103 com.symantec.errorreporting.periodic-agent

104 - status: 70

105 com.symantec.nis.application

106 com.symantec.uiagent.application

107

108 User login items

109

110 iTunesHelper

111 - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

112 Fitbit Connect Menubar Helper

113 - /Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app

114 InKeepr

115 - /Applications/InKeepr.app

116

117 Safari extensions

118

119 Norton Internet Security

120 - com.symantec.NortonInternetSecurityBF

121 Oliverto

122 - com.oliverto.safari

123 Omnibar

124 - com.genieo.safari

125

126 Restricted files: 507

127

128 Contents of /Library/LaunchAgents/com.symantec.errorreporter-periodicagent.plist

129 - mod date: Jun 21 08:28:39 2014

130 - size (B): 1346

131 - checksum: 4114131047

132

133 <?xml version="1.0" encoding="UTF-8"?>

134 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

135 <plist version="1.0">

136 <dict>

137 <key>Disabled</key>

138 <false/>

139 <key>Label</key>

140 <string>com.symantec.errorreporting.periodic-agent</string>

141 <key>Nice</key>

142 <integer>10</integer>

143 <key>LowPriorityIO</key>

144 <true/>

145 <key>RunAtLoad</key>

146 <true/>

147 <key>StartInterval</key>

148 <integer>86400</integer>

149 <key>StartCalendarInterval</key>

150 <array>

151 <dict>

152 <key>Minute</key>

153 <integer>34</integer>

154 <key>Hour</key>

155 <integer>16</integer>

156 <key>Weekday</key>

157 <integer>5</integer>

158

159 ...and 28 more line(s)

160

161 Contents of /Library/LaunchAgents/com.symantec.nis.application.plist

162 - mod date: Sep 18 21:14:57 2013

163 - size (B): 569

164 - checksum: 4000086316

165

166 <?xml version="1.0" encoding="UTF-8"?>

167 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

168 <plist version="1.0">

169 <dict>

170 <key>Label</key>

171 <string>com.symantec.nis.application</string>

172 <key>RunAtLoad</key>

173 <false/>

174 <key>QueueDirectories</key>

175 <array>

176 <string>/Library/Application Support/Symantec/NisLaunch</string>

177 </array>

178 <key>ProgramArguments</key>

179 <array>

180 <string>/Applications/Symantec Solutions/Norton Internet Security.app/Contents/MacOS/Norton Internet Security</string>

181 </array>

182 </dict>

183 </plist>

184

185 Contents of /Library/LaunchAgents/com.symantec.uiagent.application.plist

186 - mod date: Jan 16 15:27:39 2013

187 - size (B): 476

188 - checksum: 2715641560

189

190 <?xml version="1.0" encoding="UTF-8"?>

191 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

192 <plist version="1.0">

193 <dict>

194 <key>KeepAlive</key>

195 <true/>

196 <key>Label</key>

197 <string>com.symantec.uiagent.application</string>

198 <key>ProgramArguments</key>

199 <array>

200 <string>/Library/Application Support/Symantec/SymUIAgent/SymUIAgent.app/Contents/MacOS/SymUIAgent</string>

201 </array>

202 <key>RunAtLoad</key>

203 <true/>

204 </dict>

205 </plist>

206

207 Contents of /Library/LaunchDaemons/com.fitbit.galileod.plist

208 - mod date: Oct 22 04:34:04 2013

209 - size (B): 1161

210 - checksum: 333804614

211

212 <?xml version="1.0" encoding="UTF-8"?>

213 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

214 <plist version="1.0">

215 <dict>

216 <key>Program</key>

217 <string>/usr/local/bin/galileod</string>

218 <key>ProgramArguments</key>

219 <array>

220 <string>/usr/local/bin/galileod</string>

221 </array>

222 <key>Label</key>

223 <string>com.fitbit.galileod</string>

224 <key>UserName</key>

225 <string>root</string>

226 <key>GroupName</key>

227 <string>daemon</string>

228 <key>InitGroups</key>

229 <true/>

230 <key>OnDemand</key>

231 <false/>

232 <key>ServiceIPC</key>

233 <true/>

234 <key>Sockets</key>

235 <dict>

236 <key>UserClients</key>

237

238 ...and 27 more line(s)

239

240 Contents of /Library/LaunchDaemons/com.symantec.deepsight-extractor.plist

241 - mod date: Jan 24 04:06:24 2013

242 - size (B): 1097

243 - checksum: 27990138

244

245 <?xml version="1.0" encoding="UTF-8"?>

246 <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

247 <plist version="1.0">

248 <dict>

249 <key>Disabled</key>

250 <true/>

251 <key>Label</key>

252 <string>com.symantec.deepsight-extractor</string>

253 <key>OnDemand</key>

254 <true/>

255 <key>KeepAlive</key>

256 <dict>

257 <key>NetworkState</key>

258 <true/>

259 </dict>

260 <key>RunAtLoad</key>

261 <true/>

262 <key>LowPriorityIO</key>

263 <true/>

264 <key>Nice</key>

265 <integer>10</integer>

266 <key>StandardOutPath</key>

267 <string>/dev/null</string>

268 <key>StandardErrorPath</key>

269 <string>/Library/Application Support/Symantec/DeepSight/errors.log</string>

270

271 ...and 13 more line(s)

272

273 Contents of /Library/LaunchDaemons/com.symantec.errorreporter-periodic.plist

274 - mod date: Jun 21 08:28:39 2014

275 - size (B): 1414

276 - checksum: 3751661724

277

278 <?xml version="1.0" encoding="UTF-8"?>

279 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

280 <plist version="1.0">

281 <dict>

282 <key>Disabled</key>

283 <false/>

284 <key>Label</key>

285 <string>com.symantec.errorreporting.periodic</string>

286 <key>Nice</key>

287 <integer>10</integer>

288 <key>LowPriorityIO</key>

289 <true/>

290 <key>RunAtLoad</key>

291 <false/>

292 <key>StartInterval</key>

293 <integer>43200</integer>

294 <key>StartCalendarInterval</key>

295 <array>

296 <dict>

297 <key>Minute</key>

298 <integer>34</integer>

299 <key>Hour</key>

300 <integer>12</integer>

301 <key>Weekday</key>

302 <integer>5</integer>

303

304 ...and 30 more line(s)

305

306 Contents of /Library/LaunchDaemons/com.symantec.liveupdate.daemon.ondemand.plist

307 - mod date: Sep 23 03:31:18 2014

308 - size (B): 783

309 - checksum: 2394746304

310

311 <?xml version="1.0" encoding="UTF-8"?>

312 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

313 <plist version="1.0">

314 <dict>

315 <key>KeepAlive</key>

316 <false/>

317 <key>Label</key>

318 <string>com.symantec.liveupdate.daemon.ondemand</string>

319 <key>ProgramArguments</key>

320 <array>

321 <string>/Library/Application Support/Symantec/LiveUpdate/LiveUpdateDaemon.bundle/Contents/MacOS/LiveUpdateDa emon</string>

322 </array>

323 <key>TimeOut</key>

324 <integer>15</integer>

325 <key>Sockets</key>

326 <dict>

327 <key>DaemonSocket</key>

328 <dict>

329 <key>SockPathMode</key>

330 <integer>49663</integer>

331 <key>SockPathName</key>

332 <string>/private/tmp/com.symantec.liveupdate.daemonport</string>

333 </dict>

334 </dict>

335 <key>EnableTransactions</key>

336

337 ...and 3 more line(s)

338

339 Contents of /Library/LaunchDaemons/com.symantec.liveupdate.daemon.plist

340 - mod date: Sep 23 03:31:18 2014

341 - size (B): 535

342 - checksum: 4073930787

343

344 <?xml version="1.0" encoding="UTF-8"?>

345 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

346 <plist version="1.0">

347 <dict>

348 <key>KeepAlive</key>

349 <false/>

350 <key>RunAtLoad</key>

351 <true/>

352 <key>Label</key>

353 <string>com.symantec.liveupdate.daemon</string>

354 <key>ProgramArguments</key>

355 <array>

356 <string>/Library/Application Support/Symantec/LiveUpdate/LUTool</string>

357 </array>

358 <key>StartInterval</key>

359 <integer>7200</integer>

360 <key>TimeOut</key>

361 <integer>15</integer>

362 </dict>

363 </plist>

364

365 Contents of /Library/LaunchDaemons/com.symantec.nav.migrateqtf.plist

366 - mod date: Sep 25 18:39:50 2013

367 - size (B): 601

368 - checksum: 1567806071

369

370 <?xml version="1.0" encoding="UTF-8"?>

371 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

372 <plist version="1.0">

373 <dict>

374 <key>KeepAlive</key>

375 <false/>

376 <key>RunAtLoad</key>

377 <true/>

378 <key>Label</key>

379 <string>com.symantec.nav.migrateqtf</string>

380 <key>ProgramArguments</key>

381 <array>

382 <string>/usr/bin/MigrateQTF</string>

383 </array>

384 <key>StartInterval</key>

385 <integer>300</integer>

386 <key>TimeOut</key>

387 <integer>15</integer>

388 </dict>

389 </plist>

390

391 Contents of /Library/LaunchDaemons/com.symantec.sharedsettings.plist

392 - mod date: Sep 19 00:49:47 2014

393 - size (B): 495

394 - checksum: 2142494329

395

396 <?xml version="1.0" encoding="UTF-8"?>

397 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

398 <plist version="1.0">

399 <dict>

400 <key>KeepAlive</key>

401 <false/>

402 <key>Label</key>

403 <string>com.symantec.sharedsettings</string>

404 <key>MachServices</key>

405 <dict>

406 <key>com.symantec.sharedsettings</key>

407 <true/>

408 </dict>

409 <key>Program</key>

410 <string>/Library/PrivateFrameworks/SymSharedSettings.framework/Tools/SymSharedS ettingsd</string>

411 </dict>

412 </plist>

413

414 Contents of /Library/LaunchDaemons/com.symantec.symdaemon.plist

415 - mod date: Sep 17 02:12:08 2014

416 - size (B): 550

417 - checksum: 513030552

418

419 <?xml version="1.0" encoding="UTF-8"?>

420 <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

421 <plist version="1.0">

422 <dict>

423 <key>Label</key>

424 <string>com.symantec.symdaemon</string>

425 <key>OnDemand</key>

426 <false/>

427 <key>KeepAlive</key>

428 <dict>

429 <key>SuccessfulExit</key>

430 <false/>

431 </dict>

432 <key>RunAtLoad</key>

433 <true/>

434 <key>ProgramArguments</key>

435 <array>

436 <string>/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/MacOS/SymDaemon</string>

437 </array>

438 </dict>

439 </plist>

440

441 Contents of Library/LaunchAgents/InstallMac.download.plist

442 - mod date: Jun 26 07:40:54 2015

443 - size (B): 837

444 - checksum: 3000687947

445

446 <?xml version="1.0" encoding="UTF-8"?>

447 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

448 <plist version="1.0">

449 <dict>

450 <key>Label</key>

451 <string>InstallMac.download</string>

452 <key>ProgramArguments</key>

453 <array>

454 <string>/Users/USER/Library/Application Support/InstallMac/InstallMac.app/Contents/MacOS/AppDS</string>

455 <string>-trigger</string>

456 <string>download</string>

457 <string>-isDev</string>

458 <string>0</string>

459 <string>-installVersion</string>

460 <string>18324</string>

461 <string>-firstAppId</string>

462 <string>1431332764335608</string>

463 <string>-identity</string>

464 <string>InstallMac</string>

465 </array>

466 <key>WatchPaths</key>

467 <array>

468 <string>/Users/USER/Downloads</string>

469 </array>

470 <key>isAllowToSuggest</key>

471

472 ...and 3 more line(s)

473

474 Contents of Library/LaunchAgents/InstallMac.ltvbit.plist

475 - mod date: Jun 26 07:40:54 2015

476 - size (B): 826

477 - checksum: 1810381905

478

479 <?xml version="1.0" encoding="UTF-8"?>

480 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

481 <plist version="1.0">

482 <dict>

483 <key>Label</key>

484 <string>InstallMac.ltvbit</string>

485 <key>ProgramArguments</key>

486 <array>

487 <string>/Users/USER/Library/Application Support/InstallMac/InstallMac.app/Contents/MacOS/AppDS</string>

488 <string>-trigger</string>

489 <string>ltvbit</string>

490 <string>-isDev</string>

491 <string>0</string>

492 <string>-installVersion</string>

493 <string>18324</string>

494 <string>-firstAppId</string>

495 <string>1431332764335608</string>

496 <string>-identity</string>

497 <string>InstallMac</string>

498 </array>

499 <key>StartCalendarInterval</key>

500 <dict>

501 <key>Hour</key>

502 <integer>4</integer>

503 <key>Minute</key>

504

505 ...and 4 more line(s)

506

507 Contents of Library/LaunchAgents/InstallMac.update.plist

508 - mod date: Jun 26 07:40:55 2015

509 - size (B): 857

510 - checksum: 1838467049

511

512 <?xml version="1.0" encoding="UTF-8"?>

513 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

514 <plist version="1.0">

515 <dict>

516 <key>Label</key>

517 <string>InstallMac.update</string>

518 <key>ProgramArguments</key>

519 <array>

520 <string>/Users/USER/Library/Application Support/InstallMac/InstallMac.app/Contents/MacOS/AppDS</string>

521 <string>-trigger</string>

522 <string>update</string>

523 <string>-isDev</string>

524 <string>0</string>

525 <string>-installVersion</string>

526 <string>18324</string>

527 <string>-firstAppId</string>

528 <string>1431332764335608</string>

529 <string>-identity</string>

530 <string>InstallMac</string>

531 </array>

532 <key>RunAtLoad</key>

533 <true/>

534 <key>StartCalendarInterval</key>

535 <dict>

536 <key>Hour</key>

537

538 ...and 6 more line(s)

539

540 Extensions

541

542 /Library/Extensions/FileSecurity.kext

543 - com.symantec.kext.filesecurity

544 /Library/Extensions/SymAPComm.kext

545 - com.symantec.kext.SymAPComm

546 /Library/Extensions/SymFirewall.kext

547 - com.symantec.kext.fw

548 /Library/Extensions/SymIPS.kext

549 - com.symantec.kext.ips

550 /Library/Extensions/SymInternetSecurity.kext

551 - com.symantec.kext.internetSecurity

552 /Library/Extensions/SymPersonalFirewall.kext

553 - com.symantec.kext.pf

554

555 Applications

556

557 /Applications/Big Fish Launcher Installer.app

558 - com.BigFishGames.F7315T2L1

559 /Applications/Brickshooter Egypt.app

560 - com.playrix.Brickshooter_Egypt

561 /Applications/Fishdom Harvest Splash.app

562 - com.playrix.Fishdom_Harvest_Splash

563 /Applications/InstallMac/Reset Search.app

564 - com.dshovev.AppDS

565 /Applications/Island Tribe 4.app

566 - com.BigFishGames.F7484T2L1

567 /Applications/Supermarket Management 2.app

568 - com.BigFishGames.F6267T2L1

569 /Applications/Symantec Solutions/LiveUpdate.app

570 - com.symantec.LiveUpdateApplication

571 /Applications/Symantec Solutions/Norton AntiVirus.app

572 - com.symantec.nortonantivirus

573 /Applications/Symantec Solutions/Norton Firewall.app

574 - com.symantec.nortonfirewall

575 /Applications/Symantec Solutions/Norton Identity.app

576 - com.symantec.nortonconfidential

577 /Applications/Symantec Solutions/Norton Internet Security.app

578 - com.symantec.nis.launcher

579 /Applications/Symantec Solutions/Symantec Uninstaller.app

580 - com.symantec.uninstaller

581 /Applications/World of Zellians.app

582 - com.BigFishGames.F5225T2L1

583 /Library/Application Support/Symantec/Assistants/Symantec Setup Assistant.app

584 - com.symantec.setupassist.app

585 /Library/Application Support/Symantec/SymUIAgent/SymUIAgent.app

586 - com.symantec.uiagent.application

587 /Library/Printers/hp/Fax/fax.backend

588 - com.hp.fax

589 /Library/Printers/hp/Fax/rastertofax.filter

590 - com.hp.rastertofax

591 /Library/Printers/hp/cups/filters/commandtohp.filter

592 - com.hp.print.cups.filter.commandtohp

593 /Library/Printers/hp/cups/filters/pdftopdf.filter

594 - com.hp.print.cups.filter.pdftopdf

595 /Library/Printers/hp/cups/tools/autosetup.tool

596 - com.hp.print.autosetup

597 /Users/USER/Library/Application Support/InstallMac/InstallMac.app

598 - com.dshovev.AppDS

599

600 PrefPane

601

602 /Library/PreferencePanes/Flash Player.prefPane

603 - com.adobe.flashplayerpreferences

604 /Library/PreferencePanes/SymantecQuickMenu.prefPane

605 - com.symantec.quickmenu.prefpane

606

607 Bundles

608

609 /Library/Internet Plug-Ins/Flash Player.plugin

610 - com.macromedia.Flash Player.plugin

611 /Library/Internet Plug-Ins/NortonInternetSecurityBF.plugin

612 - com.symantec.NortonInternetSecurityBF

613

614 Library paths

615

616 /Library/Application Support/Symantec/LiveUpdate/LUMicroDefs2.dylib

617 /Library/Application Support/Symantec/LiveUpdate/LUMicroDefs25.dylib

618 /Library/Application Support/Symantec/WebFraud/libshastacomm.dylib

619 /Library/Application Support/Symantec/WebFraud/libsymwebfraudutils.dylib

620 /Library/PrivateFrameworks/SymLicensing.framework/Versions/A/Resources/LMUI.dyl ib

621 /usr/local/lib/libecomlodr.dylib

622 /usr/local/ssl/lib/libcrypto.1.0.0.dylib

623 /usr/local/ssl/lib/libssl.1.0.0.dylib

624

625 Installations

626

627 SymantecSharedComponents.English: 6/25/15, 5:13 AM

628 SymLicensing.English: 6/25/15, 5:13 AM

629 SymLicensing: 6/25/15, 5:13 AM

630 Adobe Flash Player: 6/24/15, 5:42 AM

631 Adobe Flash Player: 5/30/15, 8:28 PM

632

633 Elapsed time (sec): 191


I am computer challenged. I would have a better chance of figuring out how to make a maned space trip to Venus than trying this.


Please help an old man. The only sites I visit are Facebook (likely culprit), CO4x4.org, NWS weather site, and my mail. I am at wits end because this is bugging the bejeebers out of me.


Thank you in advance.

Jul 7, 2015 4:36 AM in response to taboyd28

I made the mistake of installing this shady application too. Go to disk utilities and open activity monitor. Within 30 seconds under the tab "cpu" you should see innkeepr pop up in the queue. Click on it then select quit. Once done open applications in finder and choose move to trash for the innkeeper application. Empty trash and rid the village of the wretched beast that is innkeeper.

Tried this no luck.

Go to adwaremedic.com and download the excellent free program Adware Medic. Install and run it. It has recently been updated to recognize Inkeepr.


No luck

Found it in under energy under activity monitor, thought i got it no luck.

No luck

Re: Downloaded something called InKeepr and it is impossible to remove from my Mac, please help. There is nothing out there about this!in response to ychirea1

1 Start time: 09:52:02 07/04/15

2

3 Revision: 1325

4

5 Model Identifier: MacBookAir6,2

6 Memory: 4 GB

7 System Version: OS X 10.9.5 (13F1077)

8 Kernel Version: Darwin 13.4.0

9 Time since boot: 8 days 2:20

10

11 Root access: No

12

13 USB

14

15 Fitbit Base Station (Fitbit Inc.)

16

17 DNS: 75.75.75.75

18

19 Diagnostic reports

20

21 2015-06-12 SymDaemon crash

22 2015-06-13 SymUIAgent crash

23 2015-06-14 Dock crash

24 2015-06-27 AppDS crash

25 2015-07-02 helpd crash

26

27 Kernel log

28

29 Jun 28 10:08:02 SMC::smcHandleInterruptEvent WARNING status=0x0 (0x20 not set) notif=0x0

30

31 System log

32

33 Jul 3 11:54:17 parentalcontrolsd: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream

34 Jul 3 12:12:28 airportd: _doAutoJoin: Already associated to “HOME-9E42”. Bailing on auto-join.

35 Jul 3 12:14:31 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

36 Jul 3 13:11:43 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

37 Jul 3 14:13:11 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

38 Jul 3 14:55:55 parentalcontrolsd: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream

39 Jul 3 15:12:24 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

40 Jul 3 16:14:35 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

41 Jul 3 17:10:09 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

42 Jul 3 18:15:36 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

43 Jul 3 18:40:45 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

44 Jul 3 19:16:22 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

45 Jul 3 19:37:45 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

46 Jul 3 19:40:01 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

47 Jul 4 06:09:09 airportd: _doAutoJoin: Already associated to “HOME-9E42”. Bailing on auto-join.

48 Jul 4 06:09:13 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

49 Jul 4 06:10:44 netbiosd: Unable to start NetBIOS name service:

50 Jul 4 06:31:27 parentalcontrolsd: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream

51 Jul 4 07:11:23 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

52 Jul 4 08:08:18 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

53 Jul 4 08:36:13 Symantec Daemon: Could not send a submission to Symantec because it failed to transmit.

54 Jul 4 09:10:14 Symantec Error Reporting: Symantec Error Reporting Daemon: Failed to submit anything.

55 Jul 4 09:25:58 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

56 Jul 4 09:26:29 com.apple.CrashReporter.ACRRDaemonPlugin: Submission failed with the launch daemon: (null)

57 Jul 4 09:40:39 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

58

59 launchd log

60

61 Jul 2 03:40:07 com.apple.WebKit.Networking.UUID: Exited with code: 1

62 Jul 2 03:40:07 com.apple.WebKit.Plugin.64.UUID: Exited with code: 1

63 Jul 2 04:00:10 com.symantec.errorreporting.periodic: Exited with code: 70

64 Jul 2 05:03:07 com.symantec.errorreporting.periodic-agent: Exited with code: 70

65 Jul 2 17:32:43 com.symantec.errorreporting.periodic: Exited with code: 70

66 Jul 3 07:54:13 com.symantec.errorreporting.periodic-agent: Exited with code: 70

67 Jul 3 09:01:41 com.symantec.errorreporting.periodic: Exited with code: 70

68 Jul 3 10:04:38 com.symantec.errorreporting.periodic-agent: Exited with code: 70

69 Jul 3 11:01:34 com.symantec.errorreporting.periodic: Exited with code: 70

70 Jul 3 12:14:31 com.symantec.errorreporting.periodic-agent: Exited with code: 70

71 Jul 3 13:11:43 com.symantec.errorreporting.periodic: Exited with code: 70

72 Jul 3 14:13:11 com.symantec.errorreporting.periodic-agent: Exited with code: 70

73 Jul 3 15:12:24 com.symantec.errorreporting.periodic: Exited with code: 70

74 Jul 3 16:14:35 com.symantec.errorreporting.periodic-agent: Exited with code: 70

75 Jul 3 17:10:09 com.symantec.errorreporting.periodic: Exited with code: 70

76 Jul 3 18:15:36 com.symantec.errorreporting.periodic-agent: Exited with code: 70

77 Jul 3 19:37:45 com.symantec.errorreporting.periodic: Exited with code: 70

78 Jul 4 06:10:46 com.apple.qtkitserver: Could not terminate job: 3: No such process

79 Jul 4 06:10:46 com.apple.WebKit.WebContent.UUID: Could not terminate job: 3: No such process

80 Jul 4 06:10:46 com.apple.WebKit.Networking.UUID: Exited with code: 1

81 Jul 4 07:11:23 com.symantec.errorreporting.periodic-agent: Exited with code: 70

82 Jul 4 08:08:18 com.symantec.errorreporting.periodic: Exited with code: 70

83 Jul 4 08:14:05 com.apple.WebKit.WebContent.UUID: Could not terminate job: 3: No such process

84 Jul 4 08:14:05 com.apple.WebKit.Networking.UUID: Exited with code: 1

85 Jul 4 09:10:14 com.symantec.errorreporting.periodic-agent: Exited with code: 70

86

87 Loaded kernel extensions

88

89 com.symantec.kext.SymAPComm (12.7.1f4)

90 com.symantec.kext.filesecurity (12.7f4)

91 com.symantec.kext.fw (5.3.1f4)

92 com.symantec.kext.internetSecurity (5.4f4)

93 com.symantec.kext.ips (3.10.2f23)

94 com.symantec.kext.pf (5.7.1f4)

95

96 Agent services loaded

97

98 InstallMac.download

99 - status: 2

100 InstallMac.ltvbit

101 - status: 2

102 InstallMac.update

103 com.symantec.errorreporting.periodic-agent

104 - status: 70

105 com.symantec.nis.application

106 com.symantec.uiagent.application

107

108 User login items

109

110 iTunesHelper

111 - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

112 Fitbit Connect Menubar Helper

113 - /Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app

114 InKeepr

115 - /Applications/InKeepr.app

116

117 Safari extensions

118

119 Norton Internet Security

120 - com.symantec.NortonInternetSecurityBF

121 Oliverto

122 - com.oliverto.safari

123 Omnibar

124 - com.genieo.safari

125

126 Restricted files: 507

127

128 Contents of /Library/LaunchAgents/com.symantec.errorreporter-periodicagent.plist

129 - mod date: Jun 21 08:28:39 2014

130 - size (B): 1346

131 - checksum: 4114131047

132

133 <?xml version="1.0" encoding="UTF-8"?>

134 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

135 <plist version="1.0">

136 <dict>

137 <key>Disabled</key>

138 <false/>

139 <key>Label</key>

140 <string>com.symantec.errorreporting.periodic-agent</string>

141 <key>Nice</key>

142 <integer>10</integer>

143 <key>LowPriorityIO</key>

144 <true/>

145 <key>RunAtLoad</key>

146 <true/>

147 <key>StartInterval</key>

148 <integer>86400</integer>

149 <key>StartCalendarInterval</key>

150 <array>

151 <dict>

152 <key>Minute</key>

153 <integer>34</integer>

154 <key>Hour</key>

155 <integer>16</integer>

156 <key>Weekday</key>

157 <integer>5</integer>

158

159 ...and 28 more line(s)

160

161 Contents of /Library/LaunchAgents/com.symantec.nis.application.plist

162 - mod date: Sep 18 21:14:57 2013

163 - size (B): 569

164 - checksum: 4000086316

165

166 <?xml version="1.0" encoding="UTF-8"?>

167 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

168 <plist version="1.0">

169 <dict>

170 <key>Label</key>

171 <string>com.symantec.nis.application</string>

172 <key>RunAtLoad</key>

173 <false/>

174 <key>QueueDirectories</key>

175 <array>

176 <string>/Library/Application Support/Symantec/NisLaunch</string>

177 </array>

178 <key>ProgramArguments</key>

179 <array>

180 <string>/Applications/Symantec Solutions/Norton Internet Security.app/Contents/MacOS/Norton Internet Security</string>

181 </array>

182 </dict>

183 </plist>

184

185 Contents of /Library/LaunchAgents/com.symantec.uiagent.application.plist

186 - mod date: Jan 16 15:27:39 2013

187 - size (B): 476

188 - checksum: 2715641560

189

190 <?xml version="1.0" encoding="UTF-8"?>

191 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

192 <plist version="1.0">

193 <dict>

194 <key>KeepAlive</key>

195 <true/>

196 <key>Label</key>

197 <string>com.symantec.uiagent.application</string>

198 <key>ProgramArguments</key>

199 <array>

200 <string>/Library/Application Support/Symantec/SymUIAgent/SymUIAgent.app/Contents/MacOS/SymUIAgent</string>

201 </array>

202 <key>RunAtLoad</key>

203 <true/>

204 </dict>

205 </plist>

206

207 Contents of /Library/LaunchDaemons/com.fitbit.galileod.plist

208 - mod date: Oct 22 04:34:04 2013

209 - size (B): 1161

210 - checksum: 333804614

211

212 <?xml version="1.0" encoding="UTF-8"?>

213 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

214 <plist version="1.0">

215 <dict>

216 <key>Program</key>

217 <string>/usr/local/bin/galileod</string>

218 <key>ProgramArguments</key>

219 <array>

220 <string>/usr/local/bin/galileod</string>

221 </array>

222 <key>Label</key>

223 <string>com.fitbit.galileod</string>

224 <key>UserName</key>

225 <string>root</string>

226 <key>GroupName</key>

227 <string>daemon</string>

228 <key>InitGroups</key>

229 <true/>

230 <key>OnDemand</key>

231 <false/>

232 <key>ServiceIPC</key>

233 <true/>

234 <key>Sockets</key>

235 <dict>

236 <key>UserClients</key>

237

238 ...and 27 more line(s)

239

240 Contents of /Library/LaunchDaemons/com.symantec.deepsight-extractor.plist

241 - mod date: Jan 24 04:06:24 2013

242 - size (B): 1097

243 - checksum: 27990138

244

245 <?xml version="1.0" encoding="UTF-8"?>

246 <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

247 <plist version="1.0">

248 <dict>

249 <key>Disabled</key>

250 <true/>

251 <key>Label</key>

252 <string>com.symantec.deepsight-extractor</string>

253 <key>OnDemand</key>

254 <true/>

255 <key>KeepAlive</key>

256 <dict>

257 <key>NetworkState</key>

258 <true/>

259 </dict>

260 <key>RunAtLoad</key>

261 <true/>

262 <key>LowPriorityIO</key>

263 <true/>

264 <key>Nice</key>

265 <integer>10</integer>

266 <key>StandardOutPath</key>

267 <string>/dev/null</string>

268 <key>StandardErrorPath</key>

269 <string>/Library/Application Support/Symantec/DeepSight/errors.log</string>

270

271 ...and 13 more line(s)

272

273 Contents of /Library/LaunchDaemons/com.symantec.errorreporter-periodic.plist

274 - mod date: Jun 21 08:28:39 2014

275 - size (B): 1414

276 - checksum: 3751661724

277

278 <?xml version="1.0" encoding="UTF-8"?>

279 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

280 <plist version="1.0">

281 <dict>

282 <key>Disabled</key>

283 <false/>

284 <key>Label</key>

285 <string>com.symantec.errorreporting.periodic</string>

286 <key>Nice</key>

287 <integer>10</integer>

288 <key>LowPriorityIO</key>

289 <true/>

290 <key>RunAtLoad</key>

291 <false/>

292 <key>StartInterval</key>

293 <integer>43200</integer>

294 <key>StartCalendarInterval</key>

295 <array>

296 <dict>

297 <key>Minute</key>

298 <integer>34</integer>

299 <key>Hour</key>

300 <integer>12</integer>

301 <key>Weekday</key>

302 <integer>5</integer>

303

304 ...and 30 more line(s)

305

306 Contents of /Library/LaunchDaemons/com.symantec.liveupdate.daemon.ondemand.plist

307 - mod date: Sep 23 03:31:18 2014

308 - size (B): 783

309 - checksum: 2394746304

310

311 <?xml version="1.0" encoding="UTF-8"?>

312 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

313 <plist version="1.0">

314 <dict>

315 <key>KeepAlive</key>

316 <false/>

317 <key>Label</key>

318 <string>com.symantec.liveupdate.daemon.ondemand</string>

319 <key>ProgramArguments</key>

320 <array>

321 <string>/Library/Application Support/Symantec/LiveUpdate/LiveUpdateDaemon.bundle/Contents/MacOS/LiveUpdateDa emon</string>

322 </array>

323 <key>TimeOut</key>

324 <integer>15</integer>

325 <key>Sockets</key>

326 <dict>

327 <key>DaemonSocket</key>

328 <dict>

329 <key>SockPathMode</key>

330 <integer>49663</integer>

331 <key>SockPathName</key>

332 <string>/private/tmp/com.symantec.liveupdate.daemonport</string>

333 </dict>

334 </dict>

335 <key>EnableTransactions</key>

336

337 ...and 3 more line(s)

338

339 Contents of /Library/LaunchDaemons/com.symantec.liveupdate.daemon.plist

340 - mod date: Sep 23 03:31:18 2014

341 - size (B): 535

342 - checksum: 4073930787

343

344 <?xml version="1.0" encoding="UTF-8"?>

345 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

346 <plist version="1.0">

347 <dict>

348 <key>KeepAlive</key>

349 <false/>

350 <key>RunAtLoad</key>

351 <true/>

352 <key>Label</key>

353 <string>com.symantec.liveupdate.daemon</string>

354 <key>ProgramArguments</key>

355 <array>

356 <string>/Library/Application Support/Symantec/LiveUpdate/LUTool</string>

357 </array>

358 <key>StartInterval</key>

359 <integer>7200</integer>

360 <key>TimeOut</key>

361 <integer>15</integer>

362 </dict>

363 </plist>

364

365 Contents of /Library/LaunchDaemons/com.symantec.nav.migrateqtf.plist

366 - mod date: Sep 25 18:39:50 2013

367 - size (B): 601

368 - checksum: 1567806071

369

370 <?xml version="1.0" encoding="UTF-8"?>

371 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

372 <plist version="1.0">

373 <dict>

374 <key>KeepAlive</key>

375 <false/>

376 <key>RunAtLoad</key>

377 <true/>

378 <key>Label</key>

379 <string>com.symantec.nav.migrateqtf</string>

380 <key>ProgramArguments</key>

381 <array>

382 <string>/usr/bin/MigrateQTF</string>

383 </array>

384 <key>StartInterval</key>

385 <integer>300</integer>

386 <key>TimeOut</key>

387 <integer>15</integer>

388 </dict>

389 </plist>

390

391 Contents of /Library/LaunchDaemons/com.symantec.sharedsettings.plist

392 - mod date: Sep 19 00:49:47 2014

393 - size (B): 495

394 - checksum: 2142494329

395

396 <?xml version="1.0" encoding="UTF-8"?>

397 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

398 <plist version="1.0">

399 <dict>

400 <key>KeepAlive</key>

401 <false/>

402 <key>Label</key>

403 <string>com.symantec.sharedsettings</string>

404 <key>MachServices</key>

405 <dict>

406 <key>com.symantec.sharedsettings</key>

407 <true/>

408 </dict>

409 <key>Program</key>

410 <string>/Library/PrivateFrameworks/SymSharedSettings.framework/Tools/SymSharedS ettingsd</string>

411 </dict>

412 </plist>

413

414 Contents of /Library/LaunchDaemons/com.symantec.symdaemon.plist

415 - mod date: Sep 17 02:12:08 2014

416 - size (B): 550

417 - checksum: 513030552

418

419 <?xml version="1.0" encoding="UTF-8"?>

420 <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

421 <plist version="1.0">

422 <dict>

423 <key>Label</key>

424 <string>com.symantec.symdaemon</string>

425 <key>OnDemand</key>

426 <false/>

427 <key>KeepAlive</key>

428 <dict>

429 <key>SuccessfulExit</key>

430 <false/>

431 </dict>

432 <key>RunAtLoad</key>

433 <true/>

434 <key>ProgramArguments</key>

435 <array>

436 <string>/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/MacOS/SymDaemon</string>

437 </array>

438 </dict>

439 </plist>

440

441 Contents of Library/LaunchAgents/InstallMac.download.plist

442 - mod date: Jun 26 07:40:54 2015

443 - size (B): 837

444 - checksum: 3000687947

445

446 <?xml version="1.0" encoding="UTF-8"?>

447 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

448 <plist version="1.0">

449 <dict>

450 <key>Label</key>

451 <string>InstallMac.download</string>

452 <key>ProgramArguments</key>

453 <array>

454 <string>/Users/USER/Library/Application Support/InstallMac/InstallMac.app/Contents/MacOS/AppDS</string>

455 <string>-trigger</string>

456 <string>download</string>

457 <string>-isDev</string>

458 <string>0</string>

459 <string>-installVersion</string>

460 <string>18324</string>

461 <string>-firstAppId</string>

462 <string>1431332764335608</string>

463 <string>-identity</string>

464 <string>InstallMac</string>

465 </array>

466 <key>WatchPaths</key>

467 <array>

468 <string>/Users/USER/Downloads</string>

469 </array>

470 <key>isAllowToSuggest</key>

471

472 ...and 3 more line(s)

473

474 Contents of Library/LaunchAgents/InstallMac.ltvbit.plist

475 - mod date: Jun 26 07:40:54 2015

476 - size (B): 826

477 - checksum: 1810381905

478

479 <?xml version="1.0" encoding="UTF-8"?>

480 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

481 <plist version="1.0">

482 <dict>

483 <key>Label</key>

484 <string>InstallMac.ltvbit</string>

485 <key>ProgramArguments</key>

486 <array>

487 <string>/Users/USER/Library/Application Support/InstallMac/InstallMac.app/Contents/MacOS/AppDS</string>

488 <string>-trigger</string>

489 <string>ltvbit</string>

490 <string>-isDev</string>

491 <string>0</string>

492 <string>-installVersion</string>

493 <string>18324</string>

494 <string>-firstAppId</string>

495 <string>1431332764335608</string>

496 <string>-identity</string>

497 <string>InstallMac</string>

498 </array>

499 <key>StartCalendarInterval</key>

500 <dict>

501 <key>Hour</key>

502 <integer>4</integer>

503 <key>Minute</key>

504

505 ...and 4 more line(s)

506

507 Contents of Library/LaunchAgents/InstallMac.update.plist

508 - mod date: Jun 26 07:40:55 2015

509 - size (B): 857

510 - checksum: 1838467049

511

512 <?xml version="1.0" encoding="UTF-8"?>

513 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

514 <plist version="1.0">

515 <dict>

516 <key>Label</key>

517 <string>InstallMac.update</string>

518 <key>ProgramArguments</key>

519 <array>

520 <string>/Users/USER/Library/Application Support/InstallMac/InstallMac.app/Contents/MacOS/AppDS</string>

521 <string>-trigger</string>

522 <string>update</string>

523 <string>-isDev</string>

524 <string>0</string>

525 <string>-installVersion</string>

526 <string>18324</string>

527 <string>-firstAppId</string>

528 <string>1431332764335608</string>

529 <string>-identity</string>

530 <string>InstallMac</string>

531 </array>

532 <key>RunAtLoad</key>

533 <true/>

534 <key>StartCalendarInterval</key>

535 <dict>

536 <key>Hour</key>

537

538 ...and 6 more line(s)

539

540 Extensions

541

542 /Library/Extensions/FileSecurity.kext

543 - com.symantec.kext.filesecurity

544 /Library/Extensions/SymAPComm.kext

545 - com.symantec.kext.SymAPComm

546 /Library/Extensions/SymFirewall.kext

547 - com.symantec.kext.fw

548 /Library/Extensions/SymIPS.kext

549 - com.symantec.kext.ips

550 /Library/Extensions/SymInternetSecurity.kext

551 - com.symantec.kext.internetSecurity

552 /Library/Extensions/SymPersonalFirewall.kext

553 - com.symantec.kext.pf

554

555 Applications

556

557 /Applications/Big Fish Launcher Installer.app

558 - com.BigFishGames.F7315T2L1

559 /Applications/Brickshooter Egypt.app

560 - com.playrix.Brickshooter_Egypt

561 /Applications/Fishdom Harvest Splash.app

562 - com.playrix.Fishdom_Harvest_Splash

563 /Applications/InstallMac/Reset Search.app

564 - com.dshovev.AppDS

565 /Applications/Island Tribe 4.app

566 - com.BigFishGames.F7484T2L1

567 /Applications/Supermarket Management 2.app

568 - com.BigFishGames.F6267T2L1

569 /Applications/Symantec Solutions/LiveUpdate.app

570 - com.symantec.LiveUpdateApplication

571 /Applications/Symantec Solutions/Norton AntiVirus.app

572 - com.symantec.nortonantivirus

573 /Applications/Symantec Solutions/Norton Firewall.app

574 - com.symantec.nortonfirewall

575 /Applications/Symantec Solutions/Norton Identity.app

576 - com.symantec.nortonconfidential

577 /Applications/Symantec Solutions/Norton Internet Security.app

578 - com.symantec.nis.launcher

579 /Applications/Symantec Solutions/Symantec Uninstaller.app

580 - com.symantec.uninstaller

581 /Applications/World of Zellians.app

582 - com.BigFishGames.F5225T2L1

583 /Library/Application Support/Symantec/Assistants/Symantec Setup Assistant.app

584 - com.symantec.setupassist.app

585 /Library/Application Support/Symantec/SymUIAgent/SymUIAgent.app

586 - com.symantec.uiagent.application

587 /Library/Printers/hp/Fax/fax.backend

588 - com.hp.fax

589 /Library/Printers/hp/Fax/rastertofax.filter

590 - com.hp.rastertofax

591 /Library/Printers/hp/cups/filters/commandtohp.filter

592 - com.hp.print.cups.filter.commandtohp

593 /Library/Printers/hp/cups/filters/pdftopdf.filter

594 - com.hp.print.cups.filter.pdftopdf

595 /Library/Printers/hp/cups/tools/autosetup.tool

596 - com.hp.print.autosetup

597 /Users/USER/Library/Application Support/InstallMac/InstallMac.app

598 - com.dshovev.AppDS

599

600 PrefPane

601

602 /Library/PreferencePanes/Flash Player.prefPane

603 - com.adobe.flashplayerpreferences

604 /Library/PreferencePanes/SymantecQuickMenu.prefPane

605 - com.symantec.quickmenu.prefpane

606

607 Bundles

608

609 /Library/Internet Plug-Ins/Flash Player.plugin

610 - com.macromedia.Flash Player.plugin

611 /Library/Internet Plug-Ins/NortonInternetSecurityBF.plugin

612 - com.symantec.NortonInternetSecurityBF

613

614 Library paths

615

616 /Library/Application Support/Symantec/LiveUpdate/LUMicroDefs2.dylib

617 /Library/Application Support/Symantec/LiveUpdate/LUMicroDefs25.dylib

618 /Library/Application Support/Symantec/WebFraud/libshastacomm.dylib

619 /Library/Application Support/Symantec/WebFraud/libsymwebfraudutils.dylib

620 /Library/PrivateFrameworks/SymLicensing.framework/Versions/A/Resources/LMUI.dyl ib

621 /usr/local/lib/libecomlodr.dylib

622 /usr/local/ssl/lib/libcrypto.1.0.0.dylib

623 /usr/local/ssl/lib/libssl.1.0.0.dylib

624

625 Installations

626

627 SymantecSharedComponents.English: 6/25/15, 5:13 AM

628 SymLicensing.English: 6/25/15, 5:13 AM

629 SymLicensing: 6/25/15, 5:13 AM

630 Adobe Flash Player: 6/24/15, 5:42 AM

631 Adobe Flash Player: 5/30/15, 8:28 PM

632

633 Elapsed time (sec): 191


I am computer challenged. I would have a better chance of figuring out how to make a maned space trip to Venus than trying this.


Please help an old man. The only sites I visit are Facebook (likely culprit), CO4x4.org, NWS weather site, and my mail. I am at wits end because this is bugging the bejeebers out of me.


Thank you in advance.

Jul 8, 2015 7:01 AM in response to Turk59

Turk59 wrote:


A: I do not have Norton if you were replying to me.


Yup, your report shown above contains many Symantec/Norton items that are installed. If you think it's not installed, that probably means that you had it, and removed it, but did not remove it properly. You will need to use the uninstaller provided by Symantec, and may need to reinstall the software first before you can uninstall it.

Jul 8, 2015 8:17 PM in response to krlillie

I truly appreciate the help. I did not follow the instructions because I was not savvy enough to attempt them. I do not even know how you guys did the reports. Fix your backcast with a fly-rod, train your bird dog these things I excel at. You are all experts at computers obviously. I thank you very much for trying to help an incompetent.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Downloaded something called InKeepr and it is impossible to remove from my Mac, please help. There is nothing out there about this!

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