Q: Downloaded something called InKeepr and it is impossible to remove from my Mac, please help. There is nothing out there about this!

Question

ychirea1

Level 1 (5 points)

Q: Downloaded something called InKeepr and it is impossible to remove from my Mac, please help. There is nothing out there about this!

I downloaded something by mistake from a site called InKeepr and now I can't get it off of my Mac. I am afraid to go back to the site for help uninstalling it because it is obviously malicious. What is odd is that I can't find anything about this. Please check this out for me. It has infected all of my browsers when I open them it opens to InKeeper browser. Please help. thanks!

MacBook Pro, OS X Yosemite (10.10.3)

Posted on Jun 3, 2015 10:46 AM

I have this question too

Solved

Linc Davis

Level 10 (207,963 points)

Applications

A:

You installed a new variant of the "Genieo" trojan. DO NOT follow the attacker's uninstallation directions.

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.

Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.

You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

Another indication that the test is safe can be found in this thread, and this one, for example, where the comment in which I suggested it was recommended by one of the Apple Community Specialists, as explained here.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a general summary of what you need to do, if you choose to proceed:

☞ Copy a particular line of text to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.

5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.

You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.

If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.

8. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.

9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

exec bash

and press return. Then paste the script again.

10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:

[Process started]

        Part 1 of 8 done at … sec
        …
        Part 8 of 8 done at … sec

        The test results are on the Clipboard.

        Please close this window.

[Process completed]

The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.

Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.

12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.

14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.

______________________________________________________________

Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Posted on Jun 3, 2015 1:34 PM

Q: Downloaded something called InKeepr and it is impossible to remove from my Mac, please help. There is nothing out there about this ... more

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Helpful answers

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by BLB2012,

BLB2012 Jun 14, 2015 12:35 AM in response to marcomillions
Level 1 (0 points)

Jun 14, 2015 12:35 AM in response to marcomillions

Thank you for the help along with J.Create.
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by rnoliver,

rnoliver Jun 14, 2015 6:32 AM in response to J.Create
Level 1 (0 points)

Jun 14, 2015 6:32 AM in response to J.Create

This helped me! Thank you! I also went to my download folder and did a CLEAR for the Innkeeper DMG file, so I would not mistakenly install it again.
Thanks very much!
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Link to this post

by mariahak,

mariahak Jun 15, 2015 11:29 AM in response to Linc Davis
Level 1 (0 points)

Jun 15, 2015 11:29 AM in response to Linc Davis

   1 Start time: 14:16:16 06/15/15
   2
   3 Revision: 1321
   4
   5 Model Identifier: MacBookAir7,2
   6 System Version: OS X 10.10.3 (14D136)
   7 Kernel Version: Darwin 14.3.0
   8 Time since boot: 3 days 21:31
   9
10 UID: 501
11
12 System load
13
14      combined level = Bad
15      - battery level = Bad
16
17 CPU usage (%)
18
19      iCoreService_av (UID 0): 55.0
20
21 I/O wait time (ms/s)
22
23      iCoreService (UID 0): 56
24
25 I/O requests (KiB/s)
26
27      iCoreService (UID 0): 1131
28
29 Energy (lifetime)
30
31      WindowServer (UID 88): 642.61
32      com.apple.WebKit.WebContent (UID 501): 589.54
33      kernel_task (UID 0): 221.79
34      Finder (UID 501): 12.45
35      iCoreService (UID 0): 10.97
36
37 Energy (sampled)
38
39      WindowServer (UID 88): 27421.65
40      iCoreService (UID 0): 58.14
41      com.apple.WebKit.WebContent (UID 501): 13.63
42      kernel_task (UID 0): 10.50
43      Safari (UID 501): 8.74
44
45 DNS: 75.75.75.75
46
47 Diagnostic reports
48
49      2015-06-13 com.apple.WebKit.Plugin.64 crash
50
51 HID errors: 3
52
53 Kernel log
54
55      Jun 15 14:17:53 TMCCFS 75 ERROR needToScanThisClose $$aps.db
56      Jun 15 14:17:53 TMCCFS 75 ERROR needToScanThisOpen ###aps.db
57      Jun 15 14:17:53 TMCCFS 75 ERROR needToScanThisOpen ###aps.db-wal
58      Jun 15 14:17:53 TMCCFS 75 ERROR needToScanThisOpen ###aps.db-shm
59      Jun 15 14:17:53 TMCCFS 75 ERROR needToScanThisOpen ###aps.db
60      Jun 15 14:17:53 TMCCFS 75 ERROR needToScanThisOpen ###aps.db-wal
61      Jun 15 14:17:54 TMCCFS 90 ERROR needToScanThisOpen ###EngineDefaults.plist
62      Jun 15 14:17:55 TMCCFS 4005 ERROR needToScanThisClose $$https_discussions.apple.com_0.localstorage-journal
63      Jun 15 14:17:56 TMCCFS 248 ERROR needToScanThisClose $$2015-06-15_AccountFetch.log
64      Jun 15 14:17:56 TMCCFS 248 ERROR needToScanThisClose $$2015-06-15_IMAPMailboxSyncEngine.log
65      Jun 15 14:17:57 TMCCFS 4005 ERROR needToScanThisClose $$https_discussions.apple.com_0.localstorage-journal
66      Jun 15 14:17:57 TMCCFS 4854 ERROR needToScanThisExecve ==sed
67      Jun 15 14:17:57 TMCCFS 4854 ERROR needToScanThisExecve ==dyld
68      Jun 15 14:17:57 TMCCFS 4854 ERROR needToScanThisOpen ###LC_CTYPE
69      Jun 15 14:17:57 TMCCFS 4855 ERROR needToScanThisOpen ###sh-thd-1434391948
70      Jun 15 14:17:57 TMCCFS 4855 ERROR needToScanThisClose $$sh-thd-1434391948
71      Jun 15 14:17:57 TMCCFS 4856 ERROR needToScanThisExecve ==cat
72      Jun 15 14:17:57 TMCCFS 4856 ERROR needToScanThisExecve ==dyld
73      Jun 15 14:17:57 TMCCFS 4857 ERROR needToScanThisExecve ==sed
74      Jun 15 14:17:57 TMCCFS 4857 ERROR needToScanThisExecve ==dyld
75      Jun 15 14:17:57 TMCCFS 4856 ERROR needToScanThisOpen ###LC_CTYPE
76      Jun 15 14:17:57 TMCCFS 4857 ERROR needToScanThisOpen ###LC_CTYPE
77      Jun 15 14:17:57 TMCCFS 4860 ERROR needToScanThisExecve ==syslog
78      Jun 15 14:17:57 TMCCFS 4860 ERROR needToScanThisExecve ==dyld
79      Jun 15 14:17:57 TMCCFS 4861 ERROR needToScanThisExecve ==dyld
80
81 System log
82
83      Jun 15 12:40:06 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
84      Jun 15 12:40:06 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
85      Jun 15 13:03:14 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
86      Jun 15 13:03:14 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
87      Jun 15 13:03:14 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
88      Jun 15 13:03:14 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
89      Jun 15 13:03:14 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
90      Jun 15 13:03:14 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
91      Jun 15 13:05:30 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
92      Jun 15 13:05:30 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
93      Jun 15 13:05:30 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
94      Jun 15 13:05:30 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
95      Jun 15 13:05:30 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
96      Jun 15 13:05:30 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
97      Jun 15 13:16:14 WindowServer: window 4ea is already attached to window 4d7
98      Jun 15 13:16:15 WindowServer: window 4ea is already attached to window 4d7
99      Jun 15 13:16:15 WindowServer: window 4ea is already attached to window 4d7
100      Jun 15 13:16:15 WindowServer: WSGetSurfaceInWindow : Invalid surface 689954640 for window 1239
101      Jun 15 13:16:15 WindowServer: WSGetSurfaceInWindow : Invalid surface 689954640 for window 1239
102      Jun 15 13:16:20 WindowServer: _CGXGetWindowOrderingGroup: Operation on a window 0x4ea requiring rights 0x5 by caller System Preferences
103      Jun 15 13:23:12 AppleCameraAssistant: DeviceEventHandler: ISP_PowerOffCamera error: 0xe00002c0
104      Jun 15 13:54:54 WindowServer: WSGetSurfaceInWindow : Invalid surface 649332933 for window 1237
105      Jun 15 13:54:54 WindowServer: WSGetSurfaceInWindow : Invalid surface 649332933 for window 1237
106      Jun 15 13:54:54 WindowServer: WSGetSurfaceInWindow : Invalid surface 649332933 for window 1237
107      Jun 15 14:02:15 WindowServer: WSGetSurfaceInWindow : Invalid surface 657004806 for window 1649
108
109 launchd log
110
111      Jun 11 16:39:52 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/SandboxedSer viceRunner.xpc/Contents/MacOS/SandboxedServiceRunner error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
112      Jun 11 16:39:52 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/XP CServices/com.apple.SpeechRecognitionCore.brokerd.xpc/Contents/MacOS/com.apple.S peechRecognitionCore.brokerd error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
113      Jun 11 16:39:52 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/XPCSer vices/DataDetectorsDynamicData.xpc/Contents/MacOS/DataDetectorsDynamicData error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
114      Jun 11 16:39:52 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/XPCServices/ com.apple.geod.xpc/Contents/MacOS/com.apple.geod error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
115      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/SandboxedSer viceRunner.xpc/Contents/MacOS/SandboxedServiceRunner error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
116      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/XP CServices/com.apple.SpeechRecognitionCore.brokerd.xpc/Contents/MacOS/com.apple.S peechRecognitionCore.brokerd error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
117      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/XPCSer vices/DataDetectorsDynamicData.xpc/Contents/MacOS/DataDetectorsDynamicData error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
118      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/XPCSer vices/DataDetectorsDynamicData.xpc/Contents/MacOS/DataDetectorsDynamicData error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
119      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/SandboxedSer viceRunner.xpc/Contents/MacOS/SandboxedServiceRunner error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
120      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/XPCTimeSta mpingService.xpc/Contents/MacOS/XPCTimeStampingService error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
121      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/XPCServices/com.apple.DictionaryServiceHelper.x pc/Contents/MacOS/com.apple.DictionaryServiceHelper error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
122      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/XPCKeychai nSandboxCheck.xpc/Contents/MacOS/XPCKeychainSandboxCheck error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
123      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/IOKit.framework/Versions/A/XPCServices/IOServiceAuth orizeAgent.xpc/Contents/MacOS/IOServiceAuthorizeAgent error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
124      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/XP CServices/com.apple.SpeechRecognitionCore.brokerd.xpc/Contents/MacOS/com.apple.S peechRecognitionCore.brokerd error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
125      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Failed to bootstrap path: path = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/XPCTimeSta mpingService.xpc, error = 1: Operation not permitted
126      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Failed to bootstrap path: path = /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/XPCSer vices/DataDetectorsDynamicData.xpc, error = 1: Operation not permitted
127      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Failed to bootstrap path: path = /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/XP CServices/com.apple.SpeechRecognitionCore.brokerd.xpc, error = 1: Operation not permitted
128      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Failed to bootstrap path: path = /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/SandboxedSer viceRunner.xpc, error = 1: Operation not permitted
129      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Failed to bootstrap path: path = /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/XPCServices/com.apple.DictionaryServiceHelper.x pc, error = 1: Operation not permitted
130      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Failed to bootstrap path: path = /System/Library/Frameworks/IOKit.framework/Versions/A/XPCServices/IOServiceAuth orizeAgent.xpc, error = 1: Operation not permitted
131      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Failed to bootstrap path: path = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/XPCKeychai nSandboxCheck.xpc, error = 1: Operation not permitted
132      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/SandboxedSer viceRunner.xpc/Contents/MacOS/SandboxedServiceRunner error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
133      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/XP CServices/com.apple.SpeechRecognitionCore.brokerd.xpc/Contents/MacOS/com.apple.S peechRecognitionCore.brokerd error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
134      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/XPCSer vices/DataDetectorsDynamicData.xpc/Contents/MacOS/DataDetectorsDynamicData error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
135      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/XPCServices/ com.apple.geod.xpc/Contents/MacOS/com.apple.geod error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
136
137 Loaded kernel extensions
138
139      com.trendmicro.kext.KERedirect (1.0.0)
140      com.trendmicro.kext.filehook (1.5.0)
141
142 System services loaded
143
144      com.adobe.fpsaud
145      com.apple.AccountPolicyHelper
146      com.apple.AssetCacheLocatorService
147      com.apple.CodeSigningHelper
148      com.apple.MobileFileIntegrity
149      com.apple.PerformanceAnalysis.animationperfd
150      com.apple.awdd
151      com.apple.cache_delete
152      com.apple.cfprefsd.xpc.daemon
153      com.apple.cmio.registerassistantservice
154      com.apple.coreduetd
155      com.apple.coresymbolicationd
156      com.apple.ctkd
157      com.apple.diagnosticd
158      com.apple.emond.aslmanager
159      com.apple.iconservices.iconservicesagent
160      com.apple.iconservices.iconservicesd
161      com.apple.ifdreader
162      com.apple.installd
163      com.apple.mtrecorder
164      - status: 78
165      com.apple.nehelper
166      com.apple.networkd_privileged
167      com.apple.nsurlsessiond_privileged
168      com.apple.nsurlstoraged
169      com.apple.periodic-daily
170      com.apple.periodic-weekly
171      com.apple.sandboxd
172      com.apple.secinitd
173      com.apple.security.syspolicy
174      - status: -15
175      com.apple.softwareupdate_download_service
176      com.apple.softwareupdated
177      com.apple.spindump
178      com.apple.spirecorder
179      - status: 78
180      com.apple.sysmond
181      com.apple.systemstats.analysis
182      com.apple.systemstatsd
183      com.apple.tccd.system
184      com.apple.watchdogd
185      com.apple.wdhelper
186      com.oracle.java.Helper-Tool
187      com.trendmicro.icore.av
188      com.trendmicro.icore.main
189      com.trendmicro.icore.wp
190      com.trendmicro.itis.plugin
191
192 Login services loaded
193
194      com.apple.AirPlayUIAgent
195      com.apple.CalendarAgent
196      com.apple.CallHistoryPluginHelper
197      com.apple.CallHistorySyncHelper
198      com.apple.EscrowSecurityAlert
199      com.apple.Maps.mapspushd
200      com.apple.SafariNotificationAgent
201      com.apple.accountsd
202      com.apple.bird
203      com.apple.cloudd
204      com.apple.cloudphotosd
205      com.apple.coreservices.appleid.authentication
206      com.apple.coreservices.lsactivity
207      com.apple.icloud.fmfd
208      com.apple.iconservices.iconservicesagent
209      com.apple.nsurlsessiond
210      com.apple.pbs
211      com.apple.rcd
212      com.apple.scopedbookmarksagent.xpc
213      com.apple.soagent
214      com.apple.spindump_agent
215      com.apple.telephonyutilities.callservicesd
216      com.oracle.java.Java-Updater
217      com.trendmicro.itis.dca
218      com.trendmicro.itis.uimgmt.agent
219      com.trendmicro.itis.uninstaller
220
221 User services loaded
222
223      com.apple.BKAgentService
224      com.apple.CloudPhotosConfiguration
225      com.apple.DataDetectorsDynamicData
226      com.apple.InputMethodKit.UserDictionary
227      com.apple.cfprefsd.xpc.agent
228      com.apple.geod
229      com.apple.imdpersistence.IMDPersistenceAgent
230      com.apple.internetaccounts
231      com.apple.pluginkit.pkd
232      com.apple.secd
233      com.apple.secinitd
234      com.apple.security.cloudkeychainproxy3
235      com.apple.tccd
236
237 User login items
238
239      iTunesHelper
240      - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app
241      InKeepr
242      - missing value
243
244 Safari extensions
245
246      InKeepr
247      - com.inkeepr.safari
248      Trend Micro Toolbar
249      - com.trend.itistoolbar
250
251 iCloud errors
252
253      cloudd 3
254      Mail 1
255
256 Continuity errors
257
258      lsuseractivityd 10
259      sharingd 9
260
261 Restricted files: 5
262
263 Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
264      - mod date: May 29 18:19:07 2015
265      - size (B): 104
266      - checksum: 2639933360
267
268      <?xml version="1.0" encoding="UTF-8"?>
269      <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
270      <plist version="1.0">
271      <dict>
272              <key>Label</key>
273              <string>com.oracle.java.Java-Updater</string>
274              <key>ProgramArguments</key>
275       <array>
276              <string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
277              <string>-bgcheck</string>
278       </array>
279       <key>StartCalendarInterval</key>
280       <dict>
281       <key>Hour</key>
282       <integer>18</integer>
283       <key>Minute</key>
284       <integer>19</integer>
285       <key>Weekday</key>
286       <integer>3</integer>
287       </dict>
288       <key>StandardErrorPath</key>
289              <string>/dev/null</string>
290              <key>StandardOutPath</key>
291              <string>/dev/null</string>
292      </dict>
293
294      ...and 1 more line(s)
295
296 Contents of /Library/LaunchAgents/com.trendmicro.itis.dca.plist
297      - mod date: Sep 16 06:39:33 2014
298      - size (B): 545
299      - checksum: 861140230
300
301      <?xml version="1.0" encoding="UTF-8"?>
302      <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
303      <plist version="1.0">
304      <dict>
305       <key>Label</key>
306       <string>com.trendmicro.itis.dca</string>
307       <key>Disabled</key>
308       <false/>
309       <key>ProgramArguments</key>
310       <array>
311       <string>/Library/Application Support/TrendMicro/DCA/DCAManager.app/Contents/MacOS/DCAManager</string>
312       </array>
313       <key>RunAtLoad</key>
314       <true/>
315       <key>KeepAlive</key>
316       <false/>
317       <key>StartInterval</key>
318       <integer>3600</integer>
319      </dict>
320      </plist>
321
322 Contents of /Library/LaunchAgents/com.trendmicro.itis.uimgmt.agent.plist
323      - mod date: Sep 16 06:46:29 2014
324      - size (B): 576
325      - checksum: 3243407766
326
327      <?xml version="1.0" encoding="UTF-8"?>
328      <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
329      <plist version="1.0">
330      <dict>
331       <key>Label</key>
332       <string>com.trendmicro.itis.uimgmt.agent</string>
333       <key>Program</key>
334       <string>/Library/Application Support/TrendMicro/TmccMac/UIMgmt.app/Contents/MacOS/UIMgmt</string>
335       <key>RunAtLoad</key>
336       <true/>
337       <key>KeepAlive</key>
338       <dict>
339       <key>PathState</key>
340       <dict>
341       <key>/Library/Application Support/TrendMicro/common/var/UIMgmt.lock</key>
342       <true/>
343       </dict>
344       </dict>
345      </dict>
346      </plist>
347
348 Contents of /Library/LaunchDaemons/com.trendmicro.icore.av.plist
349      - mod date: Sep 4 23:54:24 2014
350      - size (B): 727
351      - checksum: 2321961422
352
353      <?xml version="1.0" encoding="UTF-8"?>
354      <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
355      <plist version="1.0">
356      <dict>
357       <key>Label</key>
358       <string>com.trendmicro.icore.av</string>
359       <key>ProgramArguments</key>
360       <array>
361       <string>/Library/Application Support/TrendMicro/TmccMac/iCoreService_av</string>
362       <string>-p</string>
363       <string>61301</string>
364       <string>-n</string>
365       <string>61100</string>
366       <string>/Library/Application Support/TrendMicro/common/lib/libTmAntiMalware.dylib</string>
367       </array>
368       <key>RunAtLoad</key>
369       <true/>
370       <key>KeepAlive</key>
371       <dict>
372       <key>SuccessfulExit</key>
373       <false/>
374       </dict>
375       <key>ThrottleInterval</key>
376       <integer>60</integer>
377      </dict>
378
379      ...and 1 more line(s)
380
381 Contents of /Library/LaunchDaemons/com.trendmicro.icore.main.plist
382      - mod date: Sep 4 23:54:24 2014
383      - size (B): 1088
384      - checksum: 2874464546
385
386      <?xml version="1.0" encoding="UTF-8"?>
387      <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
388      <plist version="1.0">
389      <dict>
390       <key>Label</key>
391       <string>com.trendmicro.icore.main</string>
392       <key>ProgramArguments</key>
393       <array>
394       <string>/Library/Application Support/TrendMicro/TmccMac/iCoreService</string>
395       <string>-p</string>
396       <string>61100</string>
397       <string>-n</string>
398       <string>61100</string>
399       <string>/Library/Application Support/TrendMicro/common/lib/libnamingService.dylib</string>
400       <string>/Library/Application Support/TrendMicro/common/lib/libtaskManager.dylib</string>
401       <string>/Library/Application Support/TrendMicro/common/lib/libnotificationService.dylib</string>
402       <string>/Library/Application Support/TrendMicro/common/lib/libTmUpdate.dylib</string>
403       <string>/Library/Application Support/TrendMicro/common/lib/libTmDb.dylib</string>
404       </array>
405       <key>RunAtLoad</key>
406       <true/>
407       <key>KeepAlive</key>
408       <dict>
409       <key>SuccessfulExit</key>
410       <false/>
411
412      ...and 5 more line(s)
413
414 Contents of /Library/LaunchDaemons/com.trendmicro.icore.wp.plist
415      - mod date: Sep 4 23:54:24 2014
416      - size (B): 721
417      - checksum: 3675704302
418
419      <?xml version="1.0" encoding="UTF-8"?>
420      <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
421      <plist version="1.0">
422      <dict>
423       <key>Label</key>
424       <string>com.trendmicro.icore.wp</string>
425       <key>ProgramArguments</key>
426       <array>
427       <string>/Library/Application Support/TrendMicro/TmccMac/iCoreService_wp</string>
428       <string>-p</string>
429       <string>61201</string>
430       <string>-n</string>
431       <string>61100</string>
432       <string>/Library/Application Support/TrendMicro/common/lib/libTmProxy.dylib</string>
433       </array>
434       <key>RunAtLoad</key>
435       <true/>
436       <key>KeepAlive</key>
437       <dict>
438       <key>SuccessfulExit</key>
439       <false/>
440       </dict>
441       <key>ThrottleInterval</key>
442       <integer>60</integer>
443      </dict>
444
445      ...and 1 more line(s)
446
447 Contents of /Library/LaunchDaemons/com.trendmicro.itis.plugin.plist
448      - mod date: Sep 16 06:46:29 2014
449      - size (B): 733
450      - checksum: 2202558249
451
452      <?xml version="1.0" encoding="UTF-8"?>
453      <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
454      <plist version="1.0">
455      <dict>
456       <key>Label</key>
457       <string>com.trendmicro.itis.plugin</string>
458       <key>ProgramArguments</key>
459       <array>
460       <string>/Library/Application Support/TrendMicro/TmccMac/iCoreService</string>
461       <string>-p</string>
462       <string>61401</string>
463       <string>-n</string>
464       <string>61100</string>
465       <string>/Library/Application Support/TrendMicro/Plug-in/iTISPlugin.framework/iTISPlugin</string>
466       </array>
467       <key>RunAtLoad</key>
468       <true/>
469       <key>KeepAlive</key>
470       <dict>
471       <key>SuccessfulExit</key>
472       <false/>
473       </dict>
474       <key>ThrottleInterval</key>
475       <integer>60</integer>
476      </dict>
477
478      ...and 1 more line(s)
479
480 Contents of Library/LaunchAgents/com.trendmicro.itis.uninstaller.plist
481      - mod date: May 28 18:53:04 2015
482      - size (B): 557
483      - checksum: 3079679674
484
485      <?xml version="1.0" encoding="UTF-8"?>
486      <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
487      <plist version="1.0">
488      <dict>
489          <key>Label</key>
490          <string>com.trendmicro.itis.uninstaller</string>
491          <key>Program</key>
492          <string>/Library/Application Support/TrendMicro/TmccMac/TMMacUninstaller.app/Contents/Resources/uninstaller_ monitor.sh</string>
493          <key>RunAtLoad</key>
494          <false/>
495          <key>WatchPaths</key>
496          <array>
497              <string>/Users/USER/.Trash</string>
498          </array>
499      </dict>
500      </plist>
501
502 Frameworks
503
504      /Library/Frameworks/TMAppCommon.framework
505      - com.yourcompany.TMAppCommon
506      /Library/Frameworks/TMAppCore.framework
507      - com.yourcompany.TMAppCore
508      /Library/Frameworks/TMGUIUtil.framework
509      - com.trendmicro.common.GUIUtilFWK
510      /Library/Frameworks/TMSSClient.framework
511      - com.trendmicro.tmss.tmssclient
512      /Library/Frameworks/TMWeb.framework
513      - com.trendmicro.TMWeb
514      /Library/Frameworks/iCoreClient.framework
515      - com.trendmicro.iCoreClient
516      /Library/Frameworks/iCoreClientPb.framework
517      - com.yourcompany.iCoreClientPb
518
519 PrefPane
520
521      /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.pref Pane
522      - com.oracle.java.JavaControlPanel
523      /Library/PreferencePanes/Flash Player.prefPane
524      - com.adobe.flashplayerpreferences
525
526 Bundles
527
528      /Library/Internet Plug-Ins/Flash Player.plugin
529      - com.macromedia.Flash Player.plugin
530      /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
531      - com.oracle.java.JavaAppletPlugin
532
533 Bundles (new)
534
535      /Applications/InKeepr/Reset Search.app
536      - com.dshovev.AppDS
537      /Users/USER/Library/Application Support/InKeepr/InKeepr.app
538      - com.dshovev.AppDS
539
540 Library paths
541
542      /Library/Application Support/TrendMicro/TMSS/libSystemChecker.dylib
543      /Library/Application Support/TrendMicro/TMSS/libTMPluginClient.dylib
544      /Library/Application Support/TrendMicro/TMSS/libTmUtyPPi.dylib
545      /Library/Application Support/TrendMicro/common/lib/libTmLog.dylib
546      /Library/Application Support/TrendMicro/common/lib/libTmUtil.dylib
547      /Library/Application Support/TrendMicro/common/lib/libprotobuf-lite.dylib
548      /Library/Frameworks/TMSSClient.framework/Versions/A/Frameworks/libTisCrypt.dyli b
549
550 Installations
551
552      Java 8 Update 45: 5/29/15, 6:19 PM
553      Adobe Flash Player: 5/28/15, 10:07 PM
554      tmccToolbar: 5/28/15, 7:04 PM
555      tmccapp: 5/28/15, 7:04 PM
556      tmccToolbar: 5/28/15, 7:04 PM
557
558 Elapsed time (sec): 453
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Link to this post

by mariahak,

mariahak Jun 15, 2015 11:30 AM in response to Linc Davis
Level 1 (0 points)

Jun 15, 2015 11:30 AM in response to Linc Davis

   1 Start time: 14:16:16 06/15/15
   2
   3 Revision: 1321
   4
   5 Model Identifier: MacBookAir7,2
   6 System Version: OS X 10.10.3 (14D136)
   7 Kernel Version: Darwin 14.3.0
   8 Time since boot: 3 days 21:31
   9
10 UID: 501
11
12 System load
13
14      combined level = Bad
15      - battery level = Bad
16
17 CPU usage (%)
18
19      iCoreService_av (UID 0): 55.0
20
21 I/O wait time (ms/s)
22
23      iCoreService (UID 0): 56
24
25 I/O requests (KiB/s)
26
27      iCoreService (UID 0): 1131
28
29 Energy (lifetime)
30
31      WindowServer (UID 88): 642.61
32      com.apple.WebKit.WebContent (UID 501): 589.54
33      kernel_task (UID 0): 221.79
34      Finder (UID 501): 12.45
35      iCoreService (UID 0): 10.97
36
37 Energy (sampled)
38
39      WindowServer (UID 88): 27421.65
40      iCoreService (UID 0): 58.14
41      com.apple.WebKit.WebContent (UID 501): 13.63
42      kernel_task (UID 0): 10.50
43      Safari (UID 501): 8.74
44
45 DNS: 75.75.75.75
46
47 Diagnostic reports
48
49      2015-06-13 com.apple.WebKit.Plugin.64 crash
50
51 HID errors: 3
52
53 Kernel log
54
55      Jun 15 14:17:53 TMCCFS 75 ERROR needToScanThisClose $$aps.db
56      Jun 15 14:17:53 TMCCFS 75 ERROR needToScanThisOpen ###aps.db
57      Jun 15 14:17:53 TMCCFS 75 ERROR needToScanThisOpen ###aps.db-wal
58      Jun 15 14:17:53 TMCCFS 75 ERROR needToScanThisOpen ###aps.db-shm
59      Jun 15 14:17:53 TMCCFS 75 ERROR needToScanThisOpen ###aps.db
60      Jun 15 14:17:53 TMCCFS 75 ERROR needToScanThisOpen ###aps.db-wal
61      Jun 15 14:17:54 TMCCFS 90 ERROR needToScanThisOpen ###EngineDefaults.plist
62      Jun 15 14:17:55 TMCCFS 4005 ERROR needToScanThisClose $$https_discussions.apple.com_0.localstorage-journal
63      Jun 15 14:17:56 TMCCFS 248 ERROR needToScanThisClose $$2015-06-15_AccountFetch.log
64      Jun 15 14:17:56 TMCCFS 248 ERROR needToScanThisClose $$2015-06-15_IMAPMailboxSyncEngine.log
65      Jun 15 14:17:57 TMCCFS 4005 ERROR needToScanThisClose $$https_discussions.apple.com_0.localstorage-journal
66      Jun 15 14:17:57 TMCCFS 4854 ERROR needToScanThisExecve ==sed
67      Jun 15 14:17:57 TMCCFS 4854 ERROR needToScanThisExecve ==dyld
68      Jun 15 14:17:57 TMCCFS 4854 ERROR needToScanThisOpen ###LC_CTYPE
69      Jun 15 14:17:57 TMCCFS 4855 ERROR needToScanThisOpen ###sh-thd-1434391948
70      Jun 15 14:17:57 TMCCFS 4855 ERROR needToScanThisClose $$sh-thd-1434391948
71      Jun 15 14:17:57 TMCCFS 4856 ERROR needToScanThisExecve ==cat
72      Jun 15 14:17:57 TMCCFS 4856 ERROR needToScanThisExecve ==dyld
73      Jun 15 14:17:57 TMCCFS 4857 ERROR needToScanThisExecve ==sed
74      Jun 15 14:17:57 TMCCFS 4857 ERROR needToScanThisExecve ==dyld
75      Jun 15 14:17:57 TMCCFS 4856 ERROR needToScanThisOpen ###LC_CTYPE
76      Jun 15 14:17:57 TMCCFS 4857 ERROR needToScanThisOpen ###LC_CTYPE
77      Jun 15 14:17:57 TMCCFS 4860 ERROR needToScanThisExecve ==syslog
78      Jun 15 14:17:57 TMCCFS 4860 ERROR needToScanThisExecve ==dyld
79      Jun 15 14:17:57 TMCCFS 4861 ERROR needToScanThisExecve ==dyld
80
81 System log
82
83      Jun 15 12:40:06 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
84      Jun 15 12:40:06 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
85      Jun 15 13:03:14 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
86      Jun 15 13:03:14 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
87      Jun 15 13:03:14 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
88      Jun 15 13:03:14 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
89      Jun 15 13:03:14 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
90      Jun 15 13:03:14 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
91      Jun 15 13:05:30 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
92      Jun 15 13:05:30 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
93      Jun 15 13:05:30 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
94      Jun 15 13:05:30 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
95      Jun 15 13:05:30 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
96      Jun 15 13:05:30 com.apple.WebKit.WebContent: AVF error: Perf capability check failed: 0xe00002be
97      Jun 15 13:16:14 WindowServer: window 4ea is already attached to window 4d7
98      Jun 15 13:16:15 WindowServer: window 4ea is already attached to window 4d7
99      Jun 15 13:16:15 WindowServer: window 4ea is already attached to window 4d7
100      Jun 15 13:16:15 WindowServer: WSGetSurfaceInWindow : Invalid surface 689954640 for window 1239
101      Jun 15 13:16:15 WindowServer: WSGetSurfaceInWindow : Invalid surface 689954640 for window 1239
102      Jun 15 13:16:20 WindowServer: _CGXGetWindowOrderingGroup: Operation on a window 0x4ea requiring rights 0x5 by caller System Preferences
103      Jun 15 13:23:12 AppleCameraAssistant: DeviceEventHandler: ISP_PowerOffCamera error: 0xe00002c0
104      Jun 15 13:54:54 WindowServer: WSGetSurfaceInWindow : Invalid surface 649332933 for window 1237
105      Jun 15 13:54:54 WindowServer: WSGetSurfaceInWindow : Invalid surface 649332933 for window 1237
106      Jun 15 13:54:54 WindowServer: WSGetSurfaceInWindow : Invalid surface 649332933 for window 1237
107      Jun 15 14:02:15 WindowServer: WSGetSurfaceInWindow : Invalid surface 657004806 for window 1649
108
109 launchd log
110
111      Jun 11 16:39:52 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/SandboxedSer viceRunner.xpc/Contents/MacOS/SandboxedServiceRunner error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
112      Jun 11 16:39:52 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/XP CServices/com.apple.SpeechRecognitionCore.brokerd.xpc/Contents/MacOS/com.apple.S peechRecognitionCore.brokerd error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
113      Jun 11 16:39:52 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/XPCSer vices/DataDetectorsDynamicData.xpc/Contents/MacOS/DataDetectorsDynamicData error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
114      Jun 11 16:39:52 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/XPCServices/ com.apple.geod.xpc/Contents/MacOS/com.apple.geod error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
115      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/SandboxedSer viceRunner.xpc/Contents/MacOS/SandboxedServiceRunner error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
116      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/XP CServices/com.apple.SpeechRecognitionCore.brokerd.xpc/Contents/MacOS/com.apple.S peechRecognitionCore.brokerd error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
117      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/XPCSer vices/DataDetectorsDynamicData.xpc/Contents/MacOS/DataDetectorsDynamicData error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
118      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/XPCSer vices/DataDetectorsDynamicData.xpc/Contents/MacOS/DataDetectorsDynamicData error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
119      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/SandboxedSer viceRunner.xpc/Contents/MacOS/SandboxedServiceRunner error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
120      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/XPCTimeSta mpingService.xpc/Contents/MacOS/XPCTimeStampingService error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
121      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/XPCServices/com.apple.DictionaryServiceHelper.x pc/Contents/MacOS/com.apple.DictionaryServiceHelper error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
122      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/XPCKeychai nSandboxCheck.xpc/Contents/MacOS/XPCKeychainSandboxCheck error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
123      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/IOKit.framework/Versions/A/XPCServices/IOServiceAuth orizeAgent.xpc/Contents/MacOS/IOServiceAuthorizeAgent error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
124      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/XP CServices/com.apple.SpeechRecognitionCore.brokerd.xpc/Contents/MacOS/com.apple.S peechRecognitionCore.brokerd error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
125      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Failed to bootstrap path: path = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/XPCTimeSta mpingService.xpc, error = 1: Operation not permitted
126      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Failed to bootstrap path: path = /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/XPCSer vices/DataDetectorsDynamicData.xpc, error = 1: Operation not permitted
127      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Failed to bootstrap path: path = /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/XP CServices/com.apple.SpeechRecognitionCore.brokerd.xpc, error = 1: Operation not permitted
128      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Failed to bootstrap path: path = /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/SandboxedSer viceRunner.xpc, error = 1: Operation not permitted
129      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Failed to bootstrap path: path = /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/XPCServices/com.apple.DictionaryServiceHelper.x pc, error = 1: Operation not permitted
130      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Failed to bootstrap path: path = /System/Library/Frameworks/IOKit.framework/Versions/A/XPCServices/IOServiceAuth orizeAgent.xpc, error = 1: Operation not permitted
131      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Failed to bootstrap path: path = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/XPCKeychai nSandboxCheck.xpc, error = 1: Operation not permitted
132      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/SandboxedSer viceRunner.xpc/Contents/MacOS/SandboxedServiceRunner error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
133      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/XP CServices/com.apple.SpeechRecognitionCore.brokerd.xpc/Contents/MacOS/com.apple.S peechRecognitionCore.brokerd error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
134      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/XPCSer vices/DataDetectorsDynamicData.xpc/Contents/MacOS/DataDetectorsDynamicData error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
135      Jun 11 16:45:43 com.apple.xpc.launchd.domain.pid.SecurityAgent.191: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/XPCServices/ com.apple.geod.xpc/Contents/MacOS/com.apple.geod error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
136
137 Loaded kernel extensions
138
139      com.trendmicro.kext.KERedirect (1.0.0)
140      com.trendmicro.kext.filehook (1.5.0)
141
142 System services loaded
143
144      com.adobe.fpsaud
145      com.apple.AccountPolicyHelper
146      com.apple.AssetCacheLocatorService
147      com.apple.CodeSigningHelper
148      com.apple.MobileFileIntegrity
149      com.apple.PerformanceAnalysis.animationperfd
150      com.apple.awdd
151      com.apple.cache_delete
152      com.apple.cfprefsd.xpc.daemon
153      com.apple.cmio.registerassistantservice
154      com.apple.coreduetd
155      com.apple.coresymbolicationd
156      com.apple.ctkd
157      com.apple.diagnosticd
158      com.apple.emond.aslmanager
159      com.apple.iconservices.iconservicesagent
160      com.apple.iconservices.iconservicesd
161      com.apple.ifdreader
162      com.apple.installd
163      com.apple.mtrecorder
164      - status: 78
165      com.apple.nehelper
166      com.apple.networkd_privileged
167      com.apple.nsurlsessiond_privileged
168      com.apple.nsurlstoraged
169      com.apple.periodic-daily
170      com.apple.periodic-weekly
171      com.apple.sandboxd
172      com.apple.secinitd
173      com.apple.security.syspolicy
174      - status: -15
175      com.apple.softwareupdate_download_service
176      com.apple.softwareupdated
177      com.apple.spindump
178      com.apple.spirecorder
179      - status: 78
180      com.apple.sysmond
181      com.apple.systemstats.analysis
182      com.apple.systemstatsd
183      com.apple.tccd.system
184      com.apple.watchdogd
185      com.apple.wdhelper
186      com.oracle.java.Helper-Tool
187      com.trendmicro.icore.av
188      com.trendmicro.icore.main
189      com.trendmicro.icore.wp
190      com.trendmicro.itis.plugin
191
192 Login services loaded
193
194      com.apple.AirPlayUIAgent
195      com.apple.CalendarAgent
196      com.apple.CallHistoryPluginHelper
197      com.apple.CallHistorySyncHelper
198      com.apple.EscrowSecurityAlert
199      com.apple.Maps.mapspushd
200      com.apple.SafariNotificationAgent
201      com.apple.accountsd
202      com.apple.bird
203      com.apple.cloudd
204      com.apple.cloudphotosd
205      com.apple.coreservices.appleid.authentication
206      com.apple.coreservices.lsactivity
207      com.apple.icloud.fmfd
208      com.apple.iconservices.iconservicesagent
209      com.apple.nsurlsessiond
210      com.apple.pbs
211      com.apple.rcd
212      com.apple.scopedbookmarksagent.xpc
213      com.apple.soagent
214      com.apple.spindump_agent
215      com.apple.telephonyutilities.callservicesd
216      com.oracle.java.Java-Updater
217      com.trendmicro.itis.dca
218      com.trendmicro.itis.uimgmt.agent
219      com.trendmicro.itis.uninstaller
220
221 User services loaded
222
223      com.apple.BKAgentService
224      com.apple.CloudPhotosConfiguration
225      com.apple.DataDetectorsDynamicData
226      com.apple.InputMethodKit.UserDictionary
227      com.apple.cfprefsd.xpc.agent
228      com.apple.geod
229      com.apple.imdpersistence.IMDPersistenceAgent
230      com.apple.internetaccounts
231      com.apple.pluginkit.pkd
232      com.apple.secd
233      com.apple.secinitd
234      com.apple.security.cloudkeychainproxy3
235      com.apple.tccd
236
237 User login items
238
239      iTunesHelper
240      - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app
241      InKeepr
242      - missing value
243
244 Safari extensions
245
246      InKeepr
247      - com.inkeepr.safari
248      Trend Micro Toolbar
249      - com.trend.itistoolbar
250
251 iCloud errors
252
253      cloudd 3
254      Mail 1
255
256 Continuity errors
257
258      lsuseractivityd 10
259      sharingd 9
260
261 Restricted files: 5
262
263 Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
264      - mod date: May 29 18:19:07 2015
265      - size (B): 104
266      - checksum: 2639933360
267
268      <?xml version="1.0" encoding="UTF-8"?>
269      <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
270      <plist version="1.0">
271      <dict>
272              <key>Label</key>
273              <string>com.oracle.java.Java-Updater</string>
274              <key>ProgramArguments</key>
275       <array>
276              <string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
277              <string>-bgcheck</string>
278       </array>
279       <key>StartCalendarInterval</key>
280       <dict>
281       <key>Hour</key>
282       <integer>18</integer>
283       <key>Minute</key>
284       <integer>19</integer>
285       <key>Weekday</key>
286       <integer>3</integer>
287       </dict>
288       <key>StandardErrorPath</key>
289              <string>/dev/null</string>
290              <key>StandardOutPath</key>
291              <string>/dev/null</string>
292      </dict>
293
294      ...and 1 more line(s)
295
296 Contents of /Library/LaunchAgents/com.trendmicro.itis.dca.plist
297      - mod date: Sep 16 06:39:33 2014
298      - size (B): 545
299      - checksum: 861140230
300
301      <?xml version="1.0" encoding="UTF-8"?>
302      <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
303      <plist version="1.0">
304      <dict>
305       <key>Label</key>
306       <string>com.trendmicro.itis.dca</string>
307       <key>Disabled</key>
308       <false/>
309       <key>ProgramArguments</key>
310       <array>
311       <string>/Library/Application Support/TrendMicro/DCA/DCAManager.app/Contents/MacOS/DCAManager</string>
312       </array>
313       <key>RunAtLoad</key>
314       <true/>
315       <key>KeepAlive</key>
316       <false/>
317       <key>StartInterval</key>
318       <integer>3600</integer>
319      </dict>
320      </plist>
321
322 Contents of /Library/LaunchAgents/com.trendmicro.itis.uimgmt.agent.plist
323      - mod date: Sep 16 06:46:29 2014
324      - size (B): 576
325      - checksum: 3243407766
326
327      <?xml version="1.0" encoding="UTF-8"?>
328      <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
329      <plist version="1.0">
330      <dict>
331       <key>Label</key>
332       <string>com.trendmicro.itis.uimgmt.agent</string>
333       <key>Program</key>
334       <string>/Library/Application Support/TrendMicro/TmccMac/UIMgmt.app/Contents/MacOS/UIMgmt</string>
335       <key>RunAtLoad</key>
336       <true/>
337       <key>KeepAlive</key>
338       <dict>
339       <key>PathState</key>
340       <dict>
341       <key>/Library/Application Support/TrendMicro/common/var/UIMgmt.lock</key>
342       <true/>
343       </dict>
344       </dict>
345      </dict>
346      </plist>
347
348 Contents of /Library/LaunchDaemons/com.trendmicro.icore.av.plist
349      - mod date: Sep 4 23:54:24 2014
350      - size (B): 727
351      - checksum: 2321961422
352
353      <?xml version="1.0" encoding="UTF-8"?>
354      <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
355      <plist version="1.0">
356      <dict>
357       <key>Label</key>
358       <string>com.trendmicro.icore.av</string>
359       <key>ProgramArguments</key>
360       <array>
361       <string>/Library/Application Support/TrendMicro/TmccMac/iCoreService_av</string>
362       <string>-p</string>
363       <string>61301</string>
364       <string>-n</string>
365       <string>61100</string>
366       <string>/Library/Application Support/TrendMicro/common/lib/libTmAntiMalware.dylib</string>
367       </array>
368       <key>RunAtLoad</key>
369       <true/>
370       <key>KeepAlive</key>
371       <dict>
372       <key>SuccessfulExit</key>
373       <false/>
374       </dict>
375       <key>ThrottleInterval</key>
376       <integer>60</integer>
377      </dict>
378
379      ...and 1 more line(s)
380
381 Contents of /Library/LaunchDaemons/com.trendmicro.icore.main.plist
382      - mod date: Sep 4 23:54:24 2014
383      - size (B): 1088
384      - checksum: 2874464546
385
386      <?xml version="1.0" encoding="UTF-8"?>
387      <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
388      <plist version="1.0">
389      <dict>
390       <key>Label</key>
391       <string>com.trendmicro.icore.main</string>
392       <key>ProgramArguments</key>
393       <array>
394       <string>/Library/Application Support/TrendMicro/TmccMac/iCoreService</string>
395       <string>-p</string>
396       <string>61100</string>
397       <string>-n</string>
398       <string>61100</string>
399       <string>/Library/Application Support/TrendMicro/common/lib/libnamingService.dylib</string>
400       <string>/Library/Application Support/TrendMicro/common/lib/libtaskManager.dylib</string>
401       <string>/Library/Application Support/TrendMicro/common/lib/libnotificationService.dylib</string>
402       <string>/Library/Application Support/TrendMicro/common/lib/libTmUpdate.dylib</string>
403       <string>/Library/Application Support/TrendMicro/common/lib/libTmDb.dylib</string>
404       </array>
405       <key>RunAtLoad</key>
406       <true/>
407       <key>KeepAlive</key>
408       <dict>
409       <key>SuccessfulExit</key>
410       <false/>
411
412      ...and 5 more line(s)
413
414 Contents of /Library/LaunchDaemons/com.trendmicro.icore.wp.plist
415      - mod date: Sep 4 23:54:24 2014
416      - size (B): 721
417      - checksum: 3675704302
418
419      <?xml version="1.0" encoding="UTF-8"?>
420      <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
421      <plist version="1.0">
422      <dict>
423       <key>Label</key>
424       <string>com.trendmicro.icore.wp</string>
425       <key>ProgramArguments</key>
426       <array>
427       <string>/Library/Application Support/TrendMicro/TmccMac/iCoreService_wp</string>
428       <string>-p</string>
429       <string>61201</string>
430       <string>-n</string>
431       <string>61100</string>
432       <string>/Library/Application Support/TrendMicro/common/lib/libTmProxy.dylib</string>
433       </array>
434       <key>RunAtLoad</key>
435       <true/>
436       <key>KeepAlive</key>
437       <dict>
438       <key>SuccessfulExit</key>
439       <false/>
440       </dict>
441       <key>ThrottleInterval</key>
442       <integer>60</integer>
443      </dict>
444
445      ...and 1 more line(s)
446
447 Contents of /Library/LaunchDaemons/com.trendmicro.itis.plugin.plist
448      - mod date: Sep 16 06:46:29 2014
449      - size (B): 733
450      - checksum: 2202558249
451
452      <?xml version="1.0" encoding="UTF-8"?>
453      <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
454      <plist version="1.0">
455      <dict>
456       <key>Label</key>
457       <string>com.trendmicro.itis.plugin</string>
458       <key>ProgramArguments</key>
459       <array>
460       <string>/Library/Application Support/TrendMicro/TmccMac/iCoreService</string>
461       <string>-p</string>
462       <string>61401</string>
463       <string>-n</string>
464       <string>61100</string>
465       <string>/Library/Application Support/TrendMicro/Plug-in/iTISPlugin.framework/iTISPlugin</string>
466       </array>
467       <key>RunAtLoad</key>
468       <true/>
469       <key>KeepAlive</key>
470       <dict>
471       <key>SuccessfulExit</key>
472       <false/>
473       </dict>
474       <key>ThrottleInterval</key>
475       <integer>60</integer>
476      </dict>
477
478      ...and 1 more line(s)
479
480 Contents of Library/LaunchAgents/com.trendmicro.itis.uninstaller.plist
481      - mod date: May 28 18:53:04 2015
482      - size (B): 557
483      - checksum: 3079679674
484
485      <?xml version="1.0" encoding="UTF-8"?>
486      <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
487      <plist version="1.0">
488      <dict>
489          <key>Label</key>
490          <string>com.trendmicro.itis.uninstaller</string>
491          <key>Program</key>
492          <string>/Library/Application Support/TrendMicro/TmccMac/TMMacUninstaller.app/Contents/Resources/uninstaller_ monitor.sh</string>
493          <key>RunAtLoad</key>
494          <false/>
495          <key>WatchPaths</key>
496          <array>
497              <string>/Users/USER/.Trash</string>
498          </array>
499      </dict>
500      </plist>
501
502 Frameworks
503
504      /Library/Frameworks/TMAppCommon.framework
505      - com.yourcompany.TMAppCommon
506      /Library/Frameworks/TMAppCore.framework
507      - com.yourcompany.TMAppCore
508      /Library/Frameworks/TMGUIUtil.framework
509      - com.trendmicro.common.GUIUtilFWK
510      /Library/Frameworks/TMSSClient.framework
511      - com.trendmicro.tmss.tmssclient
512      /Library/Frameworks/TMWeb.framework
513      - com.trendmicro.TMWeb
514      /Library/Frameworks/iCoreClient.framework
515      - com.trendmicro.iCoreClient
516      /Library/Frameworks/iCoreClientPb.framework
517      - com.yourcompany.iCoreClientPb
518
519 PrefPane
520
521      /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.pref Pane
522      - com.oracle.java.JavaControlPanel
523      /Library/PreferencePanes/Flash Player.prefPane
524      - com.adobe.flashplayerpreferences
525
526 Bundles
527
528      /Library/Internet Plug-Ins/Flash Player.plugin
529      - com.macromedia.Flash Player.plugin
530      /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
531      - com.oracle.java.JavaAppletPlugin
532
533 Bundles (new)
534
535      /Applications/InKeepr/Reset Search.app
536      - com.dshovev.AppDS
537      /Users/USER/Library/Application Support/InKeepr/InKeepr.app
538      - com.dshovev.AppDS
539
540 Library paths
541
542      /Library/Application Support/TrendMicro/TMSS/libSystemChecker.dylib
543      /Library/Application Support/TrendMicro/TMSS/libTMPluginClient.dylib
544      /Library/Application Support/TrendMicro/TMSS/libTmUtyPPi.dylib
545      /Library/Application Support/TrendMicro/common/lib/libTmLog.dylib
546      /Library/Application Support/TrendMicro/common/lib/libTmUtil.dylib
547      /Library/Application Support/TrendMicro/common/lib/libprotobuf-lite.dylib
548      /Library/Frameworks/TMSSClient.framework/Versions/A/Frameworks/libTisCrypt.dyli b
549
550 Installations
551
552      Java 8 Update 45: 5/29/15, 6:19 PM
553      Adobe Flash Player: 5/28/15, 10:07 PM
554      tmccToolbar: 5/28/15, 7:04 PM
555      tmccapp: 5/28/15, 7:04 PM
556      tmccToolbar: 5/28/15, 7:04 PM
557
558 Elapsed time (sec): 453
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by Linc Davis,

Linc Davis Jun 15, 2015 12:25 PM in response to mariahak
Level 10 (207,963 points)

Applications

Jun 15, 2015 12:25 PM in response to mariahak

I posted instructions for removing the "InKeepr" malware on page 2 of this thread. You should also remove the worthless "Trend Micro" product.
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by hispanoxequis,

hispanoxequis Jun 15, 2015 8:53 PM in response to ychirea1
Level 1 (0 points)

Jun 15, 2015 8:53 PM in response to ychirea1

¡¡¡Mil gracias!!!
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by SundogCathy,

SundogCathy Jun 16, 2015 10:00 PM in response to J.Create
Level 1 (0 points)

Jun 16, 2015 10:00 PM in response to J.Create

Thank you! This fixed it for me too. Simple solution!
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by furgalicious,

furgalicious Jun 17, 2015 12:53 AM in response to J.Create
Level 1 (0 points)

Jun 17, 2015 12:53 AM in response to J.Create

thank you that really worked!!!!!!! thank you so much!
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by mrstang,

mrstang Jun 18, 2015 9:41 AM in response to Linc Davis
Level 1 (0 points)

Jun 18, 2015 9:41 AM in response to Linc Davis

Unbelievably helpful! Thank you so much for the in-depth directions. Hopefully this will get us on the road to taking care of this set of files.
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by cavenewt,

cavenewt Jun 18, 2015 10:25 AM in response to ychirea1
Level 2 (349 points)

Jun 18, 2015 10:25 AM in response to ychirea1

The easiest way to get rid of adware is by using the excellent free Adware Medic from adwaremedic.com. If it has not yet been updated to recognize this newest variation of Genieo, it will be soon.
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by luciana silva,

luciana silva Jun 18, 2015 1:36 PM in response to J.Create
Level 1 (0 points)

Jun 18, 2015 1:36 PM in response to J.Create

Thanks J. Create. I had followed all the previous instructions but the application was still showing 'open' and wouldn't let me Trash it. I didn't know about the Activity Monitor. Terminated the app there, and then Trashed it. Worked like a charm. You're the best.
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by MelStone,

MelStone Jun 19, 2015 2:20 PM in response to ychirea1
Level 1 (0 points)

Jun 19, 2015 2:20 PM in response to ychirea1

Helped me, too... but the Inkeeper dmg (?) still shows-up in Disk Utility... but I was able (finally to trash the Inkeeper app)
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by Chris CA,

Chris CA Jun 19, 2015 2:22 PM in response to MelStone
Level 9 (79,533 points)

iPhone

Jun 19, 2015 2:22 PM in response to MelStone

MelStone wrote:

Helped me, too... but the Inkeeper dmg (?) still shows-up in Disk Utility...

then delete it...
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by MelStone,

MelStone Jun 19, 2015 2:32 PM in response to Chris CA
Level 1 (0 points)

Jun 19, 2015 2:32 PM in response to Chris CA

At first I couldn't, but when I went there now, I was able to 'remove'... there was no 'delete' option...

sure hope I am totally rid of this beast
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by Featherarabians,

Featherarabians Jun 22, 2015 9:04 AM in response to J.Create
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Jun 22, 2015 9:04 AM in response to J.Create

Thank you!!!! its gone
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Q: Downloaded something called InKeepr and it is impossible to remove from my Mac, please help. There is nothing out there about this!

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