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I click safari but it wont do anything.

Hello, Hope you are a having a great day.


I saw similar questions about my problem but at the same time they remain different.


When I do click the safari app, it wont do anything. It doesnt jump, it doesnt appear in the force quit tab, it wont open at all, like it didnt exist.


How may I solve this problem. My computer has the latest update : 10.10.3.


It is sooooo frustrating, please help.

Posted on Jun 3, 2015 11:13 AM

Reply
9 replies

Jun 3, 2015 5:51 PM in response to loaiciga

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Click the Clear Display icon in the toolbar. Then try to launch Safari. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

Jun 30, 2015 4:19 PM in response to Linc Davis

Thanks for your help... I apologize it took me so much to reply back.


In I follow the instructions you sent me and try to open safari from the dock, NOTHING SHOWS UP; but if I try to open the applications from the application folder this is what appears:



7/1/15 1:17:49.049 AM Dock[234]: LSOpenFromURLSpec(file:///Applications/Safari.app/) failed with -10699

Any ideas?

Thanks in advance. I do still have the problem and it is driving me crazy.

Jul 1, 2015 7:20 AM in response to loaiciga

Try a restart.


Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.


Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.


Isolating an issue by using another user account


If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.


Safe Mode


Safe Mode - Mavericks also Yosemite

I click safari but it wont do anything.

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