FCPX 10.2.1 Keyer Crash

Question

Level 1

4 points

FCPX 10.2.1 Keyer Crash

I'm having an ongoing issue with the keyer crashing when I try to adjust the chroma and luma in the color selection. I don't understand why it is happening. Any thoughts?

Final Cut Pro X, OS X Mavericks (10.9.1)

Posted on Jun 3, 2015 11:17 AM

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Answer 1

Russ H

Level 7

22,432 points

Jun 3, 2015 11:27 AM in response to Potterycat

Do you mean the keyer causes the application crash?

Any time the application crashes you should delete preferences. That may or may not cure it but it should be done because the crashes themselves often corrupt the files. Hold down the option and command keys when you launch FCP.

Russ

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Answer 2

Potterycat Author

Level 1

4 points

Jun 3, 2015 12:06 PM in response to Russ H

Thank you for your response Russ H. I tried that just now. Unfortunately it did not solve the problem.

To answer your question; yes the keyer causes the application to crash only when I adjust anything within the "color selection" tab.

It crashes and gives me a warning: "Final Ct Pro quit unexpectedly" followed by a lot of gobbly goo.

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Answer 3

Potterycat Author

Level 1

4 points

Jun 3, 2015 12:11 PM in response to Potterycat

I'll add to this and say that no other adjustments in the keyer cause a crash.

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Answer 4

Tom Wolsky

Level 10

151,089 points

Jun 3, 2015 12:33 PM in response to Potterycat

What version are you using with Mavericks? What are your system specs? What's the media?

Can't reproduce this in the current version.

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Answer 5

Potterycat Author

Level 1

4 points

Jun 3, 2015 1:09 PM in response to Potterycat

I'm using OS X Yosemite 10.10.3.

Mac Pro

2x2.4 GHz 6-core Intel Xeon

32 GB

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Answer 6

Tom Wolsky

Level 10

151,089 points

Jun 3, 2015 1:24 PM in response to Potterycat

Can't see why it would happen, unless there's something in the media that's odd. Can't make it happen on my rMBP.

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Answer 7

Russ H

Level 7

22,432 points

Jun 3, 2015 2:31 PM in response to Potterycat

Does this happen in any and all projects – with any clip? If you create a new library and make a test project with a single clip does the keyed adjustment still crash it?

Russ

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Answer 8

Potterycat Author

Level 1

4 points

Jun 18, 2015 2:14 PM in response to Potterycat

Russ and Tom,

I have just uploaded new clips from a different card in a new projected and decided to try it again. (I gave up messing around with it on the other project and worked around it by not using the color selection menu/options.) But with the new clips, new projects, new data it still crashes.

I don't understand it.

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Answer 9

James Cude

Level 4

1,585 points

Jun 23, 2015 1:28 PM in response to Potterycat

if you haven’t already, you should report this to http://www.apple.com/feedback/finalcutpro.html

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