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Etrecheck results for 2011 Macbook Pro: why is it running so slow?

Problem description:

computer is very slow.


EtreCheck version: 2.2 (132)

Report generated 6/3/15, 2:39 PM

Download EtreCheck from http://etresoft.com/etrecheck


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Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (13-inch, Early 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,1

1 2.3 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 333 - SN = W012054HKD3BA


Video Information: ℹ️

Intel HD Graphics 3000

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 16 days 15:22:32


Disk Information: ℹ️

Hitachi HTS545032B9SA02 disk0 : (320.07 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 318.84 GB (107.14 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 319.21 GB Online


MATSHITADVD-R UJ-898


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Configuration files: ℹ️

/etc/sysctl.conf - Exists


Gatekeeper: ℹ️

Mac App Store and identified developers


Problem System Launch Agents: ℹ️

[killed] com.apple.AirPlayUIAgent.plist

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.CallHistorySyncHelper.plist

[killed] com.apple.cloudphotosd.plist

[killed] com.apple.coreservices.appleid.authentication.plist

[killed] com.apple.EscrowSecurityAlert.plist

[killed] com.apple.icloud.fmfd.plist

[killed] com.apple.Maps.pushdaemon.plist

[killed] com.apple.photolibraryd.plist

[killed] com.apple.printtool.agent.plist

[killed] com.apple.rcd.plist

[killed] com.apple.SafariCloudHistoryPushAgent.plist

[killed] com.apple.SafariNotificationAgent.plist

[killed] com.apple.scopedbookmarkagent.xpc.plist

[killed] com.apple.security.cloudkeychainproxy.plist

[killed] com.apple.telephonyutilities.callservicesd.plist

16 processes killed due to memory pressure


Problem System Launch Daemons: ℹ️

[killed] com.apple.AssetCacheLocatorService.plist

[killed] com.apple.awdd.plist

[killed] com.apple.coresymbolicationd.plist

[killed] com.apple.ctkd.plist

[killed] com.apple.emond.aslmanager.plist

[killed] com.apple.GSSCred.plist

[killed] com.apple.ifdreader.plist

[killed] com.apple.nehelper.plist

[killed] com.apple.periodic-daily.plist

[killed] com.apple.periodic-monthly.plist

[killed] com.apple.periodic-weekly.plist

[killed] com.apple.sandboxd.plist

[killed] com.apple.softwareupdate_download_service.plist

[killed] com.apple.softwareupdated.plist

[killed] com.apple.tccd.system.plist

[killed] com.apple.wdhelper.plist

[killed] com.apple.xpc.smd.plist

17 processes killed due to memory pressure


Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.hp.help.tocgenerator.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]


Launch Daemons: ℹ️

[running] com.adobe.ARM.[...].plist [Click for support]

[failed] com.adobe.fpsaud.plist [Click for support]

[loaded] com.avid.sari.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

[failed] com.facebook.videochat.[redacted].plist [Click for support]

[loaded] com.valvesoftware.steamclean.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Steam Application (/Applications/Steam.app)

Google Drive Application (/Applications/Google Drive.app)

Dropbox Application (/Applications/Dropbox.app)

Music Manager UNKNOWN Hidden (missing value)

Google Chrome Application Hidden (/Applications/Google Chrome.app)

Sony Ericsson Bridge Helper Application Hidden (/Users/[redacted]/Library/Application Support/Sony Ericsson Bridge for Mac/Sony Ericsson Bridge Helper.app)

HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)

HPEventHandler UNKNOWN (missing value)

iprint-listener Application (/Library/Application Support/Novell/iPrint/iprint-listener.app)

iprint-listener-gui Application (/Library/Application Support/Novell/iPrint/iprint-listener-gui.app)


Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

Default Browser: Version: 600 - SDK 10.10

Flip4Mac WMV Plugin: Version: 2.4.1.4 [Click for support]

Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]

AmazonMP3DownloaderPlugin101736: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

iPrint: Version: Unknown - SDK 10.7 [Click for support]

Flash Player: Version: 17.0.0.169 - SDK 10.6 Outdated! Update

QuickTime Plugin: Version: 7.7.3

googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

SharePointBrowserPlugin: Version: 14.5.0 - SDK 10.6 [Click for support]

iPhotoPhotocast: Version: 7.0 - SDK 10.8

JavaAppletPlugin: Version: Java 8 Update 45 Check version


Safari Extensions: ℹ️

Pin It Button


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Java [Click for support]

MusicManager [Click for support]


Time Machine: ℹ️

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 318.84 GB Disk used: 211.71 GB

Destinations:

Sarah's Expansion Drive [Local]

Total size: 2.00 TB

Total number of backups: 6

Oldest backup: 2014-11-16 01:08:23 +0000

Last backup: 2014-11-16 18:43:28 +0000

Size of backup disk: Excellent

Backup size 2.00 TB > (Disk size 318.84 GB X 3)


Top Processes by CPU: ℹ️

67% Google Chrome Helper(11)

36% WindowServer

35% Google Chrome

4% Adobe Reader and Acrobat Updater

3% Dropbox


Top Processes by Memory: ℹ️

831 MB Google Chrome Helper(11)

584 MB kernel_task

205 MB Google Chrome

70 MB Mail

53 MB mdworker(8)


Virtual Memory Information: ℹ️

17 MB Free RAM

3.98 GB Used RAM

1.49 GB Swap Used


Diagnostics Information: ℹ️

Jun 2, 2015, 01:37:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iMovie_2015-06-02-133758_[reda cted].crash

Jun 2, 2015, 01:15:08 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iMovie_2015-06-02-131508_[reda cted].crash

Jun 2, 2015, 09:41:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iMovie_2015-06-02-094153_[reda cted].crash

Jun 2, 2015, 09:33:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iMovie_2015-06-02-093305_[reda cted].crash

Jun 2, 2015, 07:33:15 AM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-06-02-073315_[reda cted].crash

Jun 2, 2015, 07:22:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/FinderSyncAPIExtension_2015-06 -02-072205_[redacted].crash

Jun 2, 2015, 07:20:45 AM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-06-02-072045_[reda cted].crash

Jun 2, 2015, 07:20:36 AM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-06-02-072036_[reda cted].crash


MacBook Pro (13-inch Early 2011), OS X Yosemite (10.10.3), hard drive crashed, replaced 1/2012

Posted on Jun 3, 2015 12:50 PM

Reply
Question marked as Best reply

Posted on Jun 3, 2015 12:58 PM

Try quitting Chrome and use Safari. See if that helps. You are running out of memory due to the excessive number of apps you are loading and running concurrently. Either quit running what you aren't using or install more RAM.

4 replies

Jun 3, 2015 1:10 PM in response to Baschoon

Just read your report and see what it shows. The point is this, Chrome is not helping you.


Top Processes by CPU: ℹ️

67% Google Chrome Helper(11)

36% WindowServer

35% Google Chrome

4% Adobe Reader and Acrobat Updater

3% Dropbox


Chrome is using over 100% of CPU time while causing the WindowServer to use an additional 36%. This can make the computer about as slow as a slug in winter.

Etrecheck results for 2011 Macbook Pro: why is it running so slow?

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